Customer Service Jobs in North Sydney, NS
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Experience Associate - Sydney
- Sydney, NS (5 miles from North Sydney, NS)
- 16 hours ago
- Sydney, NS (5 miles from North Sydney, NS)
- 16 hours ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Retail Customer Service Coordinator Full Time Winners/HomeSense Mayflower Mall
- Sydney, NS (5 miles from North Sydney, NS)
- 7 days ago
- Sydney, NS (5 miles from North Sydney, NS)
- 7 days ago
Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment....
Customer Service Representative (Banking) On-Site
- Glace Bay, NS (14 miles from North Sydney, NS)
- 16 days ago
- Glace Bay, NS (14 miles from North Sydney, NS)
- 16 days ago
Job Title: Customer Service Representative (Banking) On-Site Job Description The Customer Service Representative engages with customers through inbound and outbound calls and/or online channels....
Customer Service Representative
- Sydney, NS (5 miles from North Sydney, NS)
- 18 days ago
- Sydney, NS (5 miles from North Sydney, NS)
- 18 days ago
Were looking for a Customer Service Representative who is dedicated, customer-focused, and ready to thrive in a fast-paced environment....
Inbound Customer Service Agent
- Sydney, NS (5 miles from North Sydney, NS)
- 18 days ago
- Sydney, NS (5 miles from North Sydney, NS)
- 18 days ago
This position supports customer service, technical support, and customer sales interactions....
Call Center Customer Service Representative
- Edwardsville, NS (3 miles from North Sydney, NS)
- 45+ days ago
- Edwardsville, NS (3 miles from North Sydney, NS)
- 45+ days ago
Previous customer service experience is preferred. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based....
Contact Center Customer Service Representative
- Edwardsville, NS (3 miles from North Sydney, NS)
- 45+ days ago
- Edwardsville, NS (3 miles from North Sydney, NS)
- 45+ days ago
We are looking for a friendly and reliable Customer Service Representative to support our clients in a BPO contact center....
Customer Service Agent (Hiring Immediately)
- Edwardsville, NS (3 miles from North Sydney, NS)
- 90+ days ago
- Edwardsville, NS (3 miles from North Sydney, NS)
- 90+ days ago
We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions....
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in North Sydney, NS
Highest Education Level
Customer Services in North Sydney, NS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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