Customer Service Jobs in Fall River, NS
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative (Part Time)
- Halifax, NS (11 miles from Fall River, NS)
- 3 days ago
- Halifax, NS (11 miles from Fall River, NS)
- 3 days ago
Join us and grow your career with our retail team as a Customer Service Representative....
Customer Experience Associate - Bedford, NS (Part-time 15h/week)
- Bedford, NS (7 miles from Fall River, NS)
- 4 days ago
- Bedford, NS (7 miles from Fall River, NS)
- 4 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Service Representative
- Dartmouth, NS (10 miles from Fall River, NS)
- 12 days ago
- Dartmouth, NS (10 miles from Fall River, NS)
- 12 days ago
Application Deadline: 06/15/2025 Address: 254 Baker Drive Job Family Group: Retail Banking Sales & Service This role is part time with 18.75 guaranteed hours per week Delivers exceptional service...
Customer Experience Associate - Spring Garden, Halifax (Part-time 15h/week)
- Halifax, NS (11 miles from Fall River, NS)
- 17 days ago
- Halifax, NS (11 miles from Fall River, NS)
- 17 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
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Customer Service Representative
- Bedford, NS (7 miles from Fall River, NS)
- 30+ days ago
- Bedford, NS (7 miles from Fall River, NS)
- 30+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative, Bilingual (French)
- Halifax, NS (11 miles from Fall River, NS)
- 45+ days ago
- Halifax, NS (11 miles from Fall River, NS)
- 45+ days ago
The Canadian Contact Center is seeking Bilingual Customer Service Representatives to join our dynamic team....
Overnight Customer Service Representative -ACT
- Fall River, NS
- 60+ days ago
- Fall River, NS
- 60+ days ago
As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities for fast career advancement Task variety Weekly pay Night shift premium Employee Discount...
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Fall River, NS
Highest Education Level
Customer Services in Fall River, NS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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