Customer Service Jobs in Rochester, NH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Wells, ME (18 miles from Rochester, NH)
- 7 hours ago
- Wells, ME (18 miles from Rochester, NH)
- 7 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Wells, ME (18 miles from Rochester, NH)
- 1 day ago
- Wells, ME (18 miles from Rochester, NH)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative- Merrimack, NH
- Epsom, NH (18 miles from Rochester, NH)
- 2 days ago
- Epsom, NH (18 miles from Rochester, NH)
- 2 days ago
The Role Join our team of Customer Service Representatives, also know as Customer Relationship Advocates (CRA)....
Entry Level Customer Service Representative- Merrimack, NH
- Kingston, NH (24 miles from Rochester, NH)
- 2 days ago
- Kingston, NH (24 miles from Rochester, NH)
- 2 days ago
The Role Join our team of Entry Level Customer Service Representatives, also known as Customer Relationship Advocates (CRA)....
Retail Customer Service Specialist
- Newington, NH (16 miles from Rochester, NH)
- 3 days ago
- Newington, NH (16 miles from Rochester, NH)
- 3 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
- Springvale, ME (16 miles from Rochester, NH)
- 3 days ago
- Springvale, ME (16 miles from Rochester, NH)
- 3 days ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
- Raymond, NH (18 miles from Rochester, NH)
- 3 days ago
- Raymond, NH (18 miles from Rochester, NH)
- 3 days ago
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
Customer Service Representative Integrated Supply
- North Berwick, ME (11 miles from Rochester, NH)
- 7 days ago
- North Berwick, ME (11 miles from Rochester, NH)
- 7 days ago
:** Adecco is currently seeking a Storeroom Customer Service Representative for an onsite opportunity in North Berwick, ME....
Customer Service Representative
- Portsmouth, NH (16 miles from Rochester, NH)
- 8 days ago
- Portsmouth, NH (16 miles from Rochester, NH)
- 8 days ago
Customer Service Representative SRS Distribution Inc....
Veterinary Customer Service Representative, PCVRH
- Portsmouth, NH (16 miles from Rochester, NH)
- 9 days ago
- Portsmouth, NH (16 miles from Rochester, NH)
- 9 days ago
If you thrive on multitasking and can navigate unexpected situations with ease, you're the problem solver we're looking for. + Customer Service Excellence: If you've excelled in customer service, you...
- Newington, NH (16 miles from Rochester, NH)
- 9 days ago
- Newington, NH (16 miles from Rochester, NH)
- 9 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....
Customer Service Representative
- Pittsfield, NH (16 miles from Rochester, NH)
- 9 days ago
- Pittsfield, NH (16 miles from Rochester, NH)
- 9 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- West Kennebunk, ME (22 miles from Rochester, NH)
- 10 days ago
- West Kennebunk, ME (22 miles from Rochester, NH)
- 10 days ago
The Customer Service Representative will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....
Customer Service Representative I - EVENINGS
- Portsmouth, NH (16 miles from Rochester, NH)
- 12 days ago
- Portsmouth, NH (16 miles from Rochester, NH)
- 12 days ago
As our Customer Service Representative, you will serve customers with distinction by determining their needs; answering their inquiries; resolving their problems; fulfilling their requests; and by maintaining...
Customer Service Representative I - FIRST or MID SHIFT
- Portsmouth, NH (16 miles from Rochester, NH)
- 12 days ago
- Portsmouth, NH (16 miles from Rochester, NH)
- 12 days ago
As our Customer Service Representative, you will serve customers with distinction by determining their needs; answering their inquiries; resolving their problems; fulfilling their requests; and by maintaining...
Demographic Data for Rochester, NH
Moving to Rochester, NH? Find some basic demographic data about Rochester, NH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Rochester, NH
Highest Education Level
Customer Services in Rochester, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Reception
- Retail
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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