Customer Service Jobs in Franklin, NH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Agent - Great job for Students
- Suncook, NH (23 miles from Franklin, NH)
- 1 day ago
- Suncook, NH (23 miles from Franklin, NH)
- 1 day ago
Join Our Team as a Customer Service Agent! Are you a self-motivated individual who enjoys engaging with people? Join our dynamic team and become part of something exciting!...
Customer Service Representative
- Concord, NH (16 miles from Franklin, NH)
- 3 days ago
- Concord, NH (16 miles from Franklin, NH)
- 3 days ago
Preferably, all calls will be responded to and/or returned within the business day. + Maintain departmental standard of answering and resolving inbound customer service daily + Maintain Customer Service...
Beef Monitoring Customer Success Representative (Upper Midwest)
- Concord, NH (16 miles from Franklin, NH)
- 4 days ago
- Concord, NH (16 miles from Franklin, NH)
- 4 days ago
Welfare, Beef Cattle Management, Business, Case Study Research, Clinical Experience, Conflicts of Interests, Customer Communications, Customer Experience Improvement, Customer Experience Management, Customer...
- Concord, NH (16 miles from Franklin, NH)
- 4 days ago
- Concord, NH (16 miles from Franklin, NH)
- 4 days ago
Minimum of 3-5 years customer service / sales experience. Automotive Industry experience is a plus. Strong decision-making skills. Ability to work well and quickly under pressure....
/18968/363f075f-c1dd-41b5-93de-89adf9708427.png&z=8&s=RTL&ih_t=5%2F25%2F2025+6%3A12%3A35+PM&utm_medium=internal%20referrer&utm_campaign=internal---online-course-library&utm_content=ihire&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Customer Service Representative
- Tilton, NH (5 miles from Franklin, NH)
- 4 days ago
- Tilton, NH (5 miles from Franklin, NH)
- 4 days ago
Store 4707224: 90 Laconia Rd, Tilton, New Hampshire 03276 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
- Bristol, NH (12 miles from Franklin, NH)
- 8 days ago
- Bristol, NH (12 miles from Franklin, NH)
- 8 days ago
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
Customer Service Representative
- Pittsfield, NH (20 miles from Franklin, NH)
- 10 days ago
- Pittsfield, NH (20 miles from Franklin, NH)
- 10 days ago
Customer service duties assisting with quotations, calls, questions, inquiries, etc....
Retail Customer Service Associate
- Concord, NH (16 miles from Franklin, NH)
- 13 days ago
- Concord, NH (16 miles from Franklin, NH)
- 13 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 304 SHEEP DAVIS RD, CONCORD, NH...
F&I Customer Support Associate or Consultant
- Concord, NH (16 miles from Franklin, NH)
- 14 days ago
- Concord, NH (16 miles from Franklin, NH)
- 14 days ago
the Customer Service area OR + High School Diploma or Equivalent and 3 or more years of experience in the Customer Service area AND + Experience with Microsoft Office Preferred Qualifications: + Minimum...
Customer Service Representative- Enfield, NH
- Enfield, NH (24 miles from Franklin, NH)
- 14 days ago
- Enfield, NH (24 miles from Franklin, NH)
- 14 days ago
An interest and experience in customer service and a working knowledge of Windows are essential for this position....
Lead Customer Service Representative, Full or Part Time
- Laconia, NH (12 miles from Franklin, NH)
- 15 days ago
- Laconia, NH (12 miles from Franklin, NH)
- 15 days ago
Store 4707211: 535 Union Ave, Laconia, New Hampshire 03246 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Grantham, NH (23 miles from Franklin, NH)
- 15 days ago
- Grantham, NH (23 miles from Franklin, NH)
- 15 days ago
Store 4707240: 84 Sawyer Brook Plaza, Grantham, New Hampshire 03753 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative, Full or Part Time
- Bow, NH (22 miles from Franklin, NH)
- 15 days ago
- Bow, NH (22 miles from Franklin, NH)
- 15 days ago
Store 4707214: 500 Route 3a, Bow, New Hampshire 03304 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Full or Part Time
- Ashland, NH (19 miles from Franklin, NH)
- 22 days ago
- Ashland, NH (19 miles from Franklin, NH)
- 22 days ago
Store 4707218: 19 West St, Ashland, New Hampshire 03217 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative, Full or Part Time
- Warner, NH (13 miles from Franklin, NH)
- 25 days ago
- Warner, NH (13 miles from Franklin, NH)
- 25 days ago
Store 4707239: 5 Nichols Mill Ln, Warner, New Hampshire 03278 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for Franklin, NH
Moving to Franklin, NH? Find some basic demographic data about Franklin, NH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Franklin, NH
Highest Education Level
Customer Services in Franklin, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Forklift
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »