Customer Service Jobs in Franklin, NH

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 29 Jobs

Customer Service Representative - UniFirst ($1,000 Sign On)

  • Franklin, NH
  • 10 days ago
  • Franklin, NH
  • 10 days ago

Provide excellent customer service to both customers and UniFirst personnel....

Lead Customer Service Representative

  • Andover, NH (6 miles from Franklin, NH)
  • moments ago
  • Andover, NH (6 miles from Franklin, NH)
  • moments ago

Store 4707247: 718 Main St, Andover, New Hampshire 03216 Availability - Shift/Days Full time Day Shift - Evenings Shift Lead Customer Service Representative We want you to join our team as a Customer...

Customer Service Representative

  • Concord, NH (16 miles from Franklin, NH)
  • 22 hours ago
  • Concord, NH (16 miles from Franklin, NH)
  • 22 hours ago

**Position Summary** This position is for a Customer Service Representative with American Health Holdings Medical Management Customer Service Department....

Client Service Representative

  • Moultonboro, NH (22 miles from Franklin, NH)
  • 23 hours ago
  • Moultonboro, NH (22 miles from Franklin, NH)
  • 23 hours ago

Assist in bulk delivery processing and customer service. Administrative Support Perform general administrative tasks-filing, photocopying, scheduling, and data entry....

Associate Customer Service Representative

  • Concord, NH (16 miles from Franklin, NH)
  • 1 day ago
  • Concord, NH (16 miles from Franklin, NH)
  • 1 day ago

** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...

Crew Travel Customer Service Representative

  • Concord, NH (16 miles from Franklin, NH)
  • 1 day ago
  • Concord, NH (16 miles from Franklin, NH)
  • 1 day ago

Our Customer Service Representative will work in a high-touch service environment to handle customer service for some of our top clients at Amex GBT....

Customer Service Representative

  • Concord, NH (16 miles from Franklin, NH)
  • 1 day ago
  • Concord, NH (16 miles from Franklin, NH)
  • 1 day ago

**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...

Customer Service Associate

  • Concord, NH (16 miles from Franklin, NH)
  • 1 day ago
  • Concord, NH (16 miles from Franklin, NH)
  • 1 day ago

. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...

Pharmacy Customer Service Associate

  • Concord, NH (16 miles from Franklin, NH)
  • 1 day ago
  • Concord, NH (16 miles from Franklin, NH)
  • 1 day ago

. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...

Customer Service Representative

  • Concord, NH (16 miles from Franklin, NH)
  • 1 day ago
  • Concord, NH (16 miles from Franklin, NH)
  • 1 day ago

service preferred + Experience in a healthcare customer service call center setting + Strong communication skills, both verbal and written + Ability to handle stressful situations with patience and...

Customer Service Representative - Remote

  • Concord, NH (16 miles from Franklin, NH)
  • 1 day ago
  • Concord, NH (16 miles from Franklin, NH)
  • 1 day ago

**Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and...

Remote Work

Customer Service Representative

  • Enfield, NH (24 miles from Franklin, NH)
  • 1 day ago
  • Enfield, NH (24 miles from Franklin, NH)
  • 1 day ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative - Remote

  • Concord, NH (16 miles from Franklin, NH)
  • 1 day ago
  • Concord, NH (16 miles from Franklin, NH)
  • 1 day ago

This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....

Remote Work

Customer Service Representative 12:30pm-9pm EST

  • Concord, NH (16 miles from Franklin, NH)
  • 1 day ago
  • Concord, NH (16 miles from Franklin, NH)
  • 1 day ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Healthcare Inbound Customer Service Agent - Remote (Winston Salem, NC)

  • Concord, NH (16 miles from Franklin, NH)
  • 9 days ago
  • Concord, NH (16 miles from Franklin, NH)
  • 9 days ago

We are seeking highly motivated Customer Service Agents, preferably with a healthcare background, although not necessary as we will train....

Remote Work

Demographic Data for Franklin, NH

Moving to Franklin, NH? Find some basic demographic data about Franklin, NH below.

Local
National
8,856
171
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Franklin, NH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Franklin, NH offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Franklin, NH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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