Customer Service Jobs in Dover, NH

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 29 Jobs

Amazon Locker+ Customer Service Associate

  • Barrington, NH (7 miles from Dover, NH)
  • 1 day ago
  • Barrington, NH (7 miles from Dover, NH)
  • 1 day ago

Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Customer Service Representative Integrated Supply

  • North Berwick, ME (12 miles from Dover, NH)
  • 3 days ago
  • North Berwick, ME (12 miles from Dover, NH)
  • 3 days ago

:** Adecco is currently seeking a Storeroom Customer Service Representative for an onsite opportunity in North Berwick, ME....

Customer Service Representative

  • Portsmouth, NH (9 miles from Dover, NH)
  • 4 days ago
  • Portsmouth, NH (9 miles from Dover, NH)
  • 4 days ago

Customer Service Representative SRS Distribution Inc....

Customer Service Associate

  • Raymond, NH (18 miles from Dover, NH)
  • 5 days ago
  • Raymond, NH (18 miles from Dover, NH)
  • 5 days ago

**Job ID:** 1611732BR **Title:** Customer Service Associate **Company Indicator:** Walgreens **Employment Type:** Part-time **Job Function:** Retail **Full Store Address:** 53 ROUTE 27,RAYMOND,NH,03077...

Customer Service Representative

  • West Kennebunk, ME (21 miles from Dover, NH)
  • 6 days ago
  • West Kennebunk, ME (21 miles from Dover, NH)
  • 6 days ago

The Customer Service Representative will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....

Customer Service Representative I - EVENINGS

  • Portsmouth, NH (9 miles from Dover, NH)
  • 8 days ago
  • Portsmouth, NH (9 miles from Dover, NH)
  • 8 days ago

As our Customer Service Representative, you will serve customers with distinction by determining their needs; answering their inquiries; resolving their problems; fulfilling their requests; and by maintaining...

Customer Service Representative I - FIRST or MID SHIFT

  • Portsmouth, NH (9 miles from Dover, NH)
  • 8 days ago
  • Portsmouth, NH (9 miles from Dover, NH)
  • 8 days ago

As our Customer Service Representative, you will serve customers with distinction by determining their needs; answering their inquiries; resolving their problems; fulfilling their requests; and by maintaining...

Customer Service Representative I

  • Exeter, NH (16 miles from Dover, NH)
  • 8 days ago
  • Exeter, NH (16 miles from Dover, NH)
  • 8 days ago

The Customer Service I position will be hired as temp to perm with a 90-day trial period....

Customer Service Representative

  • Berwick, ME (8 miles from Dover, NH)
  • 13 days ago
  • Berwick, ME (8 miles from Dover, NH)
  • 13 days ago

The Customer Service Representative is part of the Customer Service Team and will be motivated and passionate about providing exceptional service to our customers....

Pharmacy Customer Service Associate

  • Lee, NH (4 miles from Dover, NH)
  • 16 days ago
  • Lee, NH (4 miles from Dover, NH)
  • 16 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Kittery, ME (9 miles from Dover, NH)
  • 27 days ago
  • Kittery, ME (9 miles from Dover, NH)
  • 27 days ago

Store 4707065: 103 US Route 1 Byp, Kittery, Maine 03904 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, Full or Part Time

  • Stratham, NH (11 miles from Dover, NH)
  • 27 days ago
  • Stratham, NH (11 miles from Dover, NH)
  • 27 days ago

Store 4707212: 44 Portsmouth Av, Stratham, New Hampshire 03885 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Lead Customer Service Representative - Full or Part Time

  • Dover, NH
  • 27 days ago
  • Dover, NH
  • 27 days ago

Store 4707226: 165 Knox Marsh Rd, Dover, New Hampshire 03820 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Rec Dispensary Associate

  • Eliot, ME (6 miles from Dover, NH)
  • 30+ days ago
  • Eliot, ME (6 miles from Dover, NH)
  • 30+ days ago

The role of Dispensary Associate is more customer service and success than sales....

Customer Service Representative

  • Pittsfield, NH (22 miles from Dover, NH)
  • 30+ days ago
  • Pittsfield, NH (22 miles from Dover, NH)
  • 30+ days ago

Customer service duties assisting with quotations, calls, questions, inquiries, etc....

Demographic Data for Dover, NH

Moving to Dover, NH? Find some basic demographic data about Dover, NH below.


Local
National
32,800
924
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Dover, NH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Dover, NH offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Dover, NH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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