Customer Service Jobs in New Brunswick
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Store 6002014: 121 Route 255, Grand Falls, New Brunswick E3Y 3N5 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities...
Customer Experience Associate - Sackville, NB - 30 hours/wk
- Sackville, NB
- 4 days ago
- Sackville, NB
- 4 days ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Store 6002016: 2986 Fredericton Road, Salisbury, New Brunswick E4J 2G1 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer...
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Store 6002015: 1515 Mountain Road, Moncton, New Brunswick E1G 1A3 Lead Customer Service Representative As a Lead Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance...
Ensures that the customer receive world class customer service and sales support. Qualifications: Strong oral and written communication skills....
Customer Service Representative - PART TIME
- Petitcodiac, NB
- 30+ days ago
- Petitcodiac, NB
- 30+ days ago
Store 6002026: 16 Smith Street, Petitcodiac, New Brunswick E4Z 4W1 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Store 6002030: 701 Millidge Ave, Saint-John, New Brunswick E2K 2N7 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities...
Must possess exceptional customer service skills....
We have many opportunities in our Customer Experience teams, including: Cashier Customer Service Desk Associate People Greeter Self-Checkout Attendant Stockperson/Cartpusher Customer Service Manager...
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in New Brunswick
Highest Education Level
Customer Services in New Brunswick offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Wellness
- Complaint Resolution
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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