Customer Service Jobs in Omaha, NE
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Omaha, NE
- 17 hours ago
- Omaha, NE
- 17 hours ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Pharmacy Customer Service Associate
- Council Bluffs, IA (3 miles from Omaha, NE)
- 20 hours ago
- Council Bluffs, IA (3 miles from Omaha, NE)
- 20 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Deliver friendly customer service by helping customers shop at our store and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Description The Customer Service Sales Support Representative is responsible for providing customer service to our internal and external customers....
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**Job Title** Remote Customer Service Associate **What does a successful Remote Customer Service Associate do at Fiserv?...
Remote WorkSkills Customer service, Call center, Medical...
Customer Service Associate - Weekend Availability
- Council Bluffs, IA (3 miles from Omaha, NE)
- 5 days ago
- Council Bluffs, IA (3 miles from Omaha, NE)
- 5 days ago
As the name suggests, your main priority is to provide great customer service....
About this Opportunity: As a Customer Service Representative, you will provide basic technical support and assistance to customers via e-mail, phone, or chat....
Retail Customer Service - Join Now compensation: To be discussed....
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Gretna, NE (19 miles from Omaha, NE)
- 7 days ago
- Gretna, NE (19 miles from Omaha, NE)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Lead Client Service Representative - FT / Branch: Legacy
- Omaha, NE
- 10 days ago
- Omaha, NE
- 10 days ago
This role encourages a positive work environment and promotes teamwork by taking the lead in demonstrating excellent customer service....
Customer Service Representative
- Glenwood, IA (19 miles from Omaha, NE)
- 11 days ago
- Glenwood, IA (19 miles from Omaha, NE)
- 11 days ago
Attend training and Customer Service meetings. Performs other related duties as assigned....
The incumbent must successfully complete the member service training program including on-the-job training and call monitoring....
Remote Customer Service Representative
- Offutt AFB, NE (9 miles from Omaha, NE)
- 13 days ago
- Offutt AFB, NE (9 miles from Omaha, NE)
- 13 days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkDemographic Data for Omaha, NE
Moving to Omaha, NE? Find some basic demographic data about Omaha, NE below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Omaha, NE
Highest Education Level
Customer Services in Omaha, NE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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