Customer Service Jobs in Omaha, NE
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Bilingual Customer Service Representative
- Elkhorn, NE (16 miles from Omaha, NE)
- 2 days ago
- Elkhorn, NE (16 miles from Omaha, NE)
- 2 days ago
The ideal candidate comes to the table with call center experience, customer service and strong selling abilities....
Customer Service Representative
- Elkhorn, NE (16 miles from Omaha, NE)
- 2 days ago
- Elkhorn, NE (16 miles from Omaha, NE)
- 2 days ago
The ideal candidate comes to the table with call center experience, customer service and strong selling abilities....
Customer Service Associate - Temporary
- Council Bluffs, IA (3 miles from Omaha, NE)
- 2 days ago
- Council Bluffs, IA (3 miles from Omaha, NE)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Elkhorn, NE (16 miles from Omaha, NE)
- 3 days ago
- Elkhorn, NE (16 miles from Omaha, NE)
- 3 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Work from Home: Customer Service Representative (Healthcare)
- Omaha, NE
- 3 days ago
- Omaha, NE
- 3 days ago
Right by Right Purpose We are passionate about shaping careers and are hiring Remote Customer Service Representatives for our call center team....
Remote WorkAbout this Opportunity: As a Client Service Representative, you will be responsible for maintaining high standards of customer service to assigned clients of Orion....
EXPERIENCE* Minimum of 6 months of customer service experience required. Minimum of 6 months of cash handling/cashier experience preferred....
Apple Specialist - Retail Customer Service And Sales - (seasonal)
- Omaha, NE
- 4 days ago
- Omaha, NE
- 4 days ago
You re dedicated to selling and delivering a customer service experience that is unlike any other....
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
. + Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + Multitasking and organizational skills. + Ability...
Customer Service Representative, Medicare Pharmacy
- Bellevue, NE (9 miles from Omaha, NE)
- 5 days ago
- Bellevue, NE (9 miles from Omaha, NE)
- 5 days ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
About the role The Bank Teller/Customer Service Representative role processes transactions accurately and efficiently in accordance with established policies and procedures....
Aviation Front Desk Customer Service Representative Full Time Job Omaha, NE
- Omaha, NE
- 6 days ago
- Omaha, NE
- 6 days ago
customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer...
service to ensure that all questions are handled appropriately Maintain performance and quality standards based on established call center metrics Understand and adhere to all rules of conduct....
Aviation Front Desk Customer Service Representative Full Time Job
- Omaha, NE
- 7 days ago
- Omaha, NE
- 7 days ago
customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer...
Demographic Data for Omaha, NE
Moving to Omaha, NE? Find some basic demographic data about Omaha, NE below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Omaha, NE
Highest Education Level
Customer Services in Omaha, NE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Policy Development
- Filing
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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