Customer Service Jobs in Omaha, NE
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Healthcare Customer Service Representative - Starts 7/07
- Omaha, NE
- 7 hours ago
- Omaha, NE
- 7 hours ago
Join a large non-profit Healthcare system based in MN! Job Description + This position is responsible to apply knowledge of the company's business, products, members and operations to accurately...
Remote WorkCustomer Service Representative
- Bellevue, NE (9 miles from Omaha, NE)
- 7 hours ago
- Bellevue, NE (9 miles from Omaha, NE)
- 7 hours ago
Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community....
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
Bilingual Customer Care Representative
- Gretna, NE (19 miles from Omaha, NE)
- 22 hours ago
- Gretna, NE (19 miles from Omaha, NE)
- 22 hours ago
Using your bilingual skills while providing excellent customer service via phone....
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- Gretna, NE (19 miles from Omaha, NE)
- 22 hours ago
- Gretna, NE (19 miles from Omaha, NE)
- 22 hours ago
We are committed to providing our customers with outstanding customer service, quick delivery, an appealing shopping experience, and the most comprehensive offering of physician-grade skin care and...
- Gretna, NE (19 miles from Omaha, NE)
- 1 day ago
- Gretna, NE (19 miles from Omaha, NE)
- 1 day ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
We provide comprehensive ongoing training to ensure our Service Advisors are prepared to deliver an exceptional customer service experience....
Customer Service Representative** **Location: Work At Home** **Terms: Full-time** **Pay: $15/hr** **Join Team Alorica** At Alorica, were redefining what it means to be a global leader in customer service...
Customer Service Representative** **Location: Work From Home** **Terms: Full-time** **Pay: $16.50/hr** **Join Team Alorica** At Alorica, were redefining what it means to be a global leader in customer...
Remote WorkCustomer Service Representative
- Papillion, NE (11 miles from Omaha, NE)
- 1 day ago
- Papillion, NE (11 miles from Omaha, NE)
- 1 day ago
The incumbent must successfully complete the member service training program including on-the-job training and call monitoring....
As a Customer Service Representative Fueler/Washer at Penske, youll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again....
Customer Service Representative
- Bellevue, NE (9 miles from Omaha, NE)
- 1 day ago
- Bellevue, NE (9 miles from Omaha, NE)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
(AGWS), an affiliate of Reynolds and Reynolds, is looking for a Bilingual Customer Service Representative - Automotive to join our growing team....
Customer Service Representative, Medicare Pharmacy
- Bellevue, NE (9 miles from Omaha, NE)
- 1 day ago
- Bellevue, NE (9 miles from Omaha, NE)
- 1 day ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
This role provides guidance and advice to less experienced Customer Service Representatives....
Demographic Data for Omaha, NE
Moving to Omaha, NE? Find some basic demographic data about Omaha, NE below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Omaha, NE
Highest Education Level
Customer Services in Omaha, NE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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