Customer Service Jobs in Omaha, NE

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 53 Jobs

Bilingual Customer Service Representative

  • Elkhorn, NE (16 miles from Omaha, NE)
  • 2 days ago
  • Elkhorn, NE (16 miles from Omaha, NE)
  • 2 days ago

The ideal candidate comes to the table with call center experience, customer service and strong selling abilities....

Customer Service Representative

  • Elkhorn, NE (16 miles from Omaha, NE)
  • 2 days ago
  • Elkhorn, NE (16 miles from Omaha, NE)
  • 2 days ago

The ideal candidate comes to the table with call center experience, customer service and strong selling abilities....

Customer Service Associate - Temporary

  • Council Bluffs, IA (3 miles from Omaha, NE)
  • 2 days ago
  • Council Bluffs, IA (3 miles from Omaha, NE)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Elkhorn, NE (16 miles from Omaha, NE)
  • 3 days ago
  • Elkhorn, NE (16 miles from Omaha, NE)
  • 3 days ago

Preferred: 1 year in an auto body or similar work environment including previous customer service experience....

Work from Home: Customer Service Representative (Healthcare)

  • Omaha, NE
  • 3 days ago
  • Omaha, NE
  • 3 days ago

Right by Right Purpose We are passionate about shaping careers and are hiring Remote Customer Service Representatives for our call center team....

Remote Work

Client Service Representative

  • Omaha, NE
  • 3 days ago
  • Omaha, NE
  • 3 days ago

About this Opportunity: As a Client Service Representative, you will be responsible for maintaining high standards of customer service to assigned clients of Orion....

Client Service Representative I - FT/Branch: Farnam

  • Omaha, NE
  • 4 days ago
  • Omaha, NE
  • 4 days ago

EXPERIENCE* Minimum of 6 months of customer service experience required. Minimum of 6 months of cash handling/cashier experience preferred....

You re dedicated to selling and delivering a customer service experience that is unlike any other....

Lead Retail Customer Service Associate

  • Omaha, NE
  • 5 days ago
  • Omaha, NE
  • 5 days ago

service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...

Customer Service Representative

  • Omaha, NE
  • 5 days ago
  • Omaha, NE
  • 5 days ago

. + Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + Multitasking and organizational skills. + Ability...

Customer Service Representative, Medicare Pharmacy

  • Bellevue, NE (9 miles from Omaha, NE)
  • 5 days ago
  • Bellevue, NE (9 miles from Omaha, NE)
  • 5 days ago

**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...

Bank Teller/Customer Service Representative

  • Omaha, NE
  • 6 days ago
  • Omaha, NE
  • 6 days ago

About the role The Bank Teller/Customer Service Representative role processes transactions accurately and efficiently in accordance with established policies and procedures....

customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer...

Customer Service Representative - Remote

  • Omaha, NE
  • 6 days ago
  • Omaha, NE
  • 6 days ago

service to ensure that all questions are handled appropriately Maintain performance and quality standards based on established call center metrics Understand and adhere to all rules of conduct....

customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer...

Demographic Data for Omaha, NE

Moving to Omaha, NE? Find some basic demographic data about Omaha, NE below.


Local
National
569,973
16,099
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
customer service
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Title Synonyms

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Salary for Customer Service Jobs in Omaha, NE

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Omaha, NE offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.5%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Omaha, NE
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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