Customer Service Jobs in Lincoln, NE

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-10 of 10 Jobs

Packaged Gases Customer Service Representative - Lincoln, NE

  • Matheson
  • Lincoln, NE
  • 14 days ago
  • Lincoln, NE
  • 14 days ago

-Excellent customer service skills. Ability to establish and manage customerrelationships - Ability to work independently....

In Person

Retail Customer Service Manager

  • Michaels Stores
  • Lincoln, NE
  • 15 days ago
  • Lincoln, NE
  • 15 days ago

Deliver friendly customer service. Major Activities Assist Store Manager in planning and supporting the scheduling and execution of store workload....

In Person

Retail Customer Service Associate

  • FedEx
  • Lincoln, NE
  • 29 days ago
  • Lincoln, NE
  • 29 days ago

This customer service focused team member is knowledgeable in all areas of the Stores business, including print, signs & graphics, and shipping....

In Person

Customer Service Representative

  • DXP Enterprises
  • Lincoln, NE
  • 45+ days ago
  • Lincoln, NE
  • 45+ days ago

Summary: Under the direction of the Customer Service Manager, the Customer Service Representative will respond to customer inquiries regarding company products and services, process customer phone orders...

In Person Part Time

Customer Service Associate

  • Heritage Pool Supply Group
  • Lincoln, NE
  • 60+ days ago
  • Lincoln, NE
  • 60+ days ago

Work collaboratively with warehouse and sales team members to ensure efficient operations and exceptional customer service. Other duties as assigned....

In Person

Customer Service Representative

  • Border States Industries, Inc.
  • Lincoln, NE
  • 60+ days ago
  • Lincoln, NE
  • 60+ days ago

Skills and Abilities Excellent customer service skills include being competent, accurate, responsive and engaged....

In Person

Customer Service Representative

  • Border States Electric
  • Lincoln, NE (4 miles from Lincoln, NE)
  • 60+ days ago
  • Lincoln, NE (4 miles from Lincoln, NE)
  • 60+ days ago

Skills and Abilities Excellent customer service skills include being competent, accurate, responsive and engaged....

In Person

Customer Service Associate

  • SRS Distribution
  • Roca, NE (9 miles from Lincoln, NE)
  • 60+ days ago
  • Roca, NE (9 miles from Lincoln, NE)
  • 60+ days ago

Work collaboratively with warehouse and sales team members to ensure efficient operations and exceptional customer service. Other duties as assigned....

In Person

Customer Service Associate

  • Walgreens
  • Lincoln, NE
  • 90+ days ago
  • Lincoln, NE
  • 90+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

In Person

Customer Service Representative

  • Chevron
  • Lincoln, NE
  • 90+ days ago
  • Lincoln, NE
  • 90+ days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

In Person

Demographic Data for Lincoln, NE

Moving to Lincoln, NE? Find some basic demographic data about Lincoln, NE below.


Local
National
299,302
8,193
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
aIt takes months to find a customer, one second to lose one.a_x009d_ a Vince Lombardi Customer service fosters customer loyalty and increases the amount a customer invests in your company. It also...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Lincoln, NE

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Lincoln, NE offer the following education background
High School or GED
31.4%
Bachelor's Degree
27.3%
Associate's Degree
16.4%
Vocational Degree or Certification
12.1%
Master's Degree
6.1%
Some College
4.2%
Some High School
1.6%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Lincoln, NE
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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