Customer Service Jobs in Lincoln, NE

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 16 Jobs

Customer Service Representative Policy Services-(GAIT)

  • Lincoln, NE
  • 1 day ago
  • Lincoln, NE
  • 1 day ago

Position Description: The Policy Services Rep (GAIT) is responsible for customer service, issuance and administrative functions, cases, and products/plans....

CSP Customer Service Representative

  • Lincoln, NE
  • 5 days ago
  • Lincoln, NE
  • 5 days ago

The UBT College Savings Group manages seven nationally ranked 529 College Savings Plans, with an emphasis on providing stellar phone-based customer service to investors and financial advisors....

Customer Service Representative

  • Lincoln, NE
  • 6 days ago
  • Lincoln, NE
  • 6 days ago

CUSTOMER SERVICE - WEEKDAY SCHEDULE WITH DAYTIME HOURS! Seems too good to be true, right? Not at Total Tool!...

Do you possess strong customer service and communication skills? Do you have experience working in an office setting?...

Remote Work

Bilingual Spanish Customer Service Representative - Remote

  • Lincoln, NE
  • 7 days ago
  • Lincoln, NE
  • 7 days ago

This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....

Remote Work

Customer Service Representative

  • Lincoln, NE
  • 7 days ago
  • Lincoln, NE
  • 7 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Retail Customer Service Cashier

  • Lincoln, NE (5 miles from Lincoln, NE)
  • 9 days ago
  • Lincoln, NE (5 miles from Lincoln, NE)
  • 9 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Retail Customer Service Cashier

  • Lincoln, NE
  • 10 days ago
  • Lincoln, NE
  • 10 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Associate

  • Lincoln, NE
  • 19 days ago
  • Lincoln, NE
  • 19 days ago

We are looking for a professional and self-assured Customer Service Associate to join our team!...

Customer Service Representative JLR Lincoln

  • Lincoln, NE
  • 28 days ago
  • Lincoln, NE
  • 28 days ago

The Role We are seeking a Customer Service Representative based at Jaguar Land Rover in Lincoln....

Customer Service Associate - Temporary

  • Lincoln, NE
  • 30+ days ago
  • Lincoln, NE
  • 30+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Lincoln, NE
  • 30+ days ago
  • Lincoln, NE
  • 30+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Morning Shift

  • Lincoln, NE
  • 45+ days ago
  • Lincoln, NE
  • 45+ days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative

  • Lincoln, NE
  • 30+ days ago
  • Lincoln, NE
  • 30+ days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Retail Customer Service Associate

  • Lincoln, NE
  • 45+ days ago
  • Lincoln, NE
  • 45+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 8480 Andermatt Dr, Lincoln, NE 68526...

Demographic Data for Lincoln, NE

Moving to Lincoln, NE? Find some basic demographic data about Lincoln, NE below.


Local
National
299,302
8,193
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Lincoln, NE

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Lincoln, NE offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Lincoln, NE
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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