Customer Service Jobs in Wrentham, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (17 miles from Wrentham, MA)
- 2 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (17 miles from Wrentham, MA)
- 2 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
Customer Service Representative
- Providence, RI (16 miles from Wrentham, MA)
- 4 hours ago
- Providence, RI (16 miles from Wrentham, MA)
- 4 hours ago
LOCATION:** Remote U.S. locations **OVERVIEW** You will provide positive, supportive environment, generous benefits package, and comprehensive training program. You will provide support to...
- Natick, MA (16 miles from Wrentham, MA)
- 5 hours ago
- Natick, MA (16 miles from Wrentham, MA)
- 5 hours ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Savers / Value Village Careers - Customer Service Associate
- Marlborough, MA (22 miles from Wrentham, MA)
- 1 day ago
- Marlborough, MA (22 miles from Wrentham, MA)
- 1 day ago
We are hiring for both Full Time and Part Time Customer Service Associates The opportunity to celebrate uniqueness....
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Admin Customer Care Representative
- Quincy, MA (22 miles from Wrentham, MA)
- 1 day ago
- Quincy, MA (22 miles from Wrentham, MA)
- 1 day ago
Provide excellent customer service to both internal and external customers. Enhance customer loyalty through engagement via phone and email....
Pharmacy Customer Service Associate
- Ashland, MA (14 miles from Wrentham, MA)
- 1 day ago
- Ashland, MA (14 miles from Wrentham, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Remote After Training - Customer Service Representative
- Warwick, RI (24 miles from Wrentham, MA)
- 1 day ago
- Warwick, RI (24 miles from Wrentham, MA)
- 1 day ago
Required Skills and Experience: - 1-2 years call center experience preferred (Will accept customer service experience as well) - Strong computer literacy required....
Remote WorkClient Service Representative (Hybrid)
- Milford, MA (10 miles from Wrentham, MA)
- 1 day ago
- Milford, MA (10 miles from Wrentham, MA)
- 1 day ago
The ideal candidate will provide exceptional customer service to clients, resolve inquiries, and ensure customer satisfaction....
Client Service Representative II
- Marlborough, MA (22 miles from Wrentham, MA)
- 1 day ago
- Marlborough, MA (22 miles from Wrentham, MA)
- 1 day ago
Overview Client Service Representative II - Marlborough, MA - Monday to Friday 9:30AM-6:00PM Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a...
Remote --- Customer Service Representative
- Pawtucket, RI (12 miles from Wrentham, MA)
- 2 days ago
- Pawtucket, RI (12 miles from Wrentham, MA)
- 2 days ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
Remote WorkCustomer Service Associate - Nights/Weekends
- Johnston, RI (17 miles from Wrentham, MA)
- 2 days ago
- Johnston, RI (17 miles from Wrentham, MA)
- 2 days ago
As the name suggests, your main priority is to provide great customer service....
Pharmacy Customer Service Associate
- Shrewsbury, MA (23 miles from Wrentham, MA)
- 2 days ago
- Shrewsbury, MA (23 miles from Wrentham, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
U-Box Customer Care Representative (CDL)
- East Providence, RI (16 miles from Wrentham, MA)
- 3 days ago
- East Providence, RI (16 miles from Wrentham, MA)
- 3 days ago
Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....
- Riverside, RI (19 miles from Wrentham, MA)
- 3 days ago
- Riverside, RI (19 miles from Wrentham, MA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Morning & Lunch Shift
- Marlborough, MA (22 miles from Wrentham, MA)
- 4 days ago
- Marlborough, MA (22 miles from Wrentham, MA)
- 4 days ago
As the name suggests, your main priority is to provide great customer service....
Demographic Data for Wrentham, MA
Moving to Wrentham, MA? Find some basic demographic data about Wrentham, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Wrentham, MA
Highest Education Level
Customer Services in Wrentham, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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