Customer Service Jobs in Wrentham, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (17 miles from Wrentham, MA)
- 4 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (17 miles from Wrentham, MA)
- 4 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
Retail Customer Service Associate Part Time
- Dedham, MA (16 miles from Wrentham, MA)
- 3 hours ago
- Dedham, MA (16 miles from Wrentham, MA)
- 3 hours ago
service to members....
Customer Service Associate - Temporary
- Norwood, MA (12 miles from Wrentham, MA)
- 4 hours ago
- Norwood, MA (12 miles from Wrentham, MA)
- 4 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Natick, MA (16 miles from Wrentham, MA)
- 4 hours ago
- Natick, MA (16 miles from Wrentham, MA)
- 4 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Ashland, MA (14 miles from Wrentham, MA)
- 5 hours ago
- Ashland, MA (14 miles from Wrentham, MA)
- 5 hours ago
Service Description Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....
Call Center Customer Service Representative
- East Taunton, MA (22 miles from Wrentham, MA)
- 5 hours ago
- East Taunton, MA (22 miles from Wrentham, MA)
- 5 hours ago
Enters customer information into customer service software to document each call....
Sales and Customer Service Agent
- Pawtucket, RI (12 miles from Wrentham, MA)
- 9 hours ago
- Pawtucket, RI (12 miles from Wrentham, MA)
- 9 hours ago
Sales and Customer Service Agent Navrei Pawtucket, RI, US 2 days ago Quick Job type Full-time Quick Job description We are a community of dedicated Sales and Customer Service professionals united by...
Customer Service Representative, Part Time
- Providence, RI (16 miles from Wrentham, MA)
- 15 hours ago
- Providence, RI (16 miles from Wrentham, MA)
- 15 hours ago
Job Title Customer Service Representative, Part Time Job Description Summary JOB SUMMARY: The primary responsibility of this position is to provide inbound customer service phone and email support to...
Part-time Call Center Customer Service Representative
- Taunton, MA (16 miles from Wrentham, MA)
- 1 day ago
- Taunton, MA (16 miles from Wrentham, MA)
- 1 day ago
Enters customer information into customer service software to document each call....
Customer Service Representative
- Providence, RI (16 miles from Wrentham, MA)
- 1 day ago
- Providence, RI (16 miles from Wrentham, MA)
- 1 day ago
Job Title Customer Service Representative Job Description Summary JOB SUMMARY: The primary responsibility of this position is to provide inbound customer service phone and email support to customers...
Pharmacy Customer Service Associate
- Norfolk, MA (4 miles from Wrentham, MA)
- 1 day ago
- Norfolk, MA (4 miles from Wrentham, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Senior Customer Service Representative
- Providence, RI (16 miles from Wrentham, MA)
- 1 day ago
- Providence, RI (16 miles from Wrentham, MA)
- 1 day ago
**Position Summary** This position is for a **Senior Customer Service Representative** with American Health Holdings Medical Management Customer Service Department....
Wholesale Customer Service Representative I
- Taunton, MA (16 miles from Wrentham, MA)
- 2 days ago
- Taunton, MA (16 miles from Wrentham, MA)
- 2 days ago
Wholesale Customer Service Representative I 3.3 3.3 out of 5 stars 151 Charles F Colton Road, Taunton, MA 02780 Description: Function: Support sales effort by providing customer service and order fulfillment...
Customer Service Representative
- Westborough, MA (18 miles from Wrentham, MA)
- 2 days ago
- Westborough, MA (18 miles from Wrentham, MA)
- 2 days ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
Customer Service Representative II
- Mansfield, MA (8 miles from Wrentham, MA)
- 2 days ago
- Mansfield, MA (8 miles from Wrentham, MA)
- 2 days ago
We anticipate the application window for this opening will close on - 14 Aug 2025 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare...
Demographic Data for Wrentham, MA
Moving to Wrentham, MA? Find some basic demographic data about Wrentham, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Wrentham, MA
Highest Education Level
Customer Services in Wrentham, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Policy Development
- Filing
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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