Customer Service Jobs in Williamstown, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Troy, NY (18 miles from Williamstown, MA)
- 3 days ago
- Troy, NY (18 miles from Williamstown, MA)
- 3 days ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
Customer Service Representative, Insurance
- Pittsfield, MA (12 miles from Williamstown, MA)
- 12 hours ago
- Pittsfield, MA (12 miles from Williamstown, MA)
- 12 hours ago
Are you passionate about customer service and looking to build a long-lasting career in the insurance industry? Look no further!...
- Lee, MA (24 miles from Williamstown, MA)
- 16 hours ago
- Lee, MA (24 miles from Williamstown, MA)
- 16 hours ago
Customer Service Associate - Temporary - Models and delivers a distinctive and delightful customer experience. - Registers sales on assigned cash register, provides customers with courteous, fair, friendly...
- Pittsfield, MA (12 miles from Williamstown, MA)
- 3 days ago
- Pittsfield, MA (12 miles from Williamstown, MA)
- 3 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Pharmacy Customer Service Associate
- Troy, NY (18 miles from Williamstown, MA)
- 7 days ago
- Troy, NY (18 miles from Williamstown, MA)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Pittsfield, MA (12 miles from Williamstown, MA)
- 8 days ago
- Pittsfield, MA (12 miles from Williamstown, MA)
- 8 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Pittsfield, MA (12 miles from Williamstown, MA)
- 14 days ago
- Pittsfield, MA (12 miles from Williamstown, MA)
- 14 days ago
Customer Service Representative Job Poster : Jobs Skills:CustomerService | Location: Pittsfield, Massachusetts, United States Of America Views:2 Our Customer Service Representatives ensure that customers...
Customer Service Representative
- Pittsfield, MA (12 miles from Williamstown, MA)
- 19 days ago
- Pittsfield, MA (12 miles from Williamstown, MA)
- 19 days ago
Home Comfort Customer Service Representative Reports to: Regional Manager Status: Full time, hourly non-exempt Hourly Rate: $18 - $22 ESSENTIAL FUNCTIONS ' include and are not limited to: + Consistently...
Customer Service Associate - Temporary
- Pittsfield, MA (12 miles from Williamstown, MA)
- 23 days ago
- Pittsfield, MA (12 miles from Williamstown, MA)
- 23 days ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Retail Customer Service Cashier
- Canaan, NY (18 miles from Williamstown, MA)
- 27 days ago
- Canaan, NY (18 miles from Williamstown, MA)
- 27 days ago
Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Pittsfield, MA (12 miles from Williamstown, MA)
- 28 days ago
- Pittsfield, MA (12 miles from Williamstown, MA)
- 28 days ago
Our Pittsfield client is seeking a Part Time Customer Service Representative (CSR) to serve as the first point of contact for customers, assisting with general inquiries, scheduling, and problem resolution...
Customer Service Representative
- Pittsfield, MA (12 miles from Williamstown, MA)
- 30+ days ago
- Pittsfield, MA (12 miles from Williamstown, MA)
- 30+ days ago
Requirements of this position are: - Previous customer service experience in an office environment - Excellent customer service skills - Ability to multi-task in a fast-paced environment - Demonstrated...
Customer Service Representative
- Bennington, VT (19 miles from Williamstown, MA)
- 30+ days ago
- Bennington, VT (19 miles from Williamstown, MA)
- 30+ days ago
for a new Customer Service Representative role?...
Customer Service Representative - Commercial Printer or Print Environment in Pittsfield,MA,US
- Pittsfield, MA (12 miles from Williamstown, MA)
- 30+ days ago
- Pittsfield, MA (12 miles from Williamstown, MA)
- 30+ days ago
Title: Customer Service Representative Location: Pittsfield, MA Job Status: Full Time Reports to: General Manager Location: 3 Federico Drive Work Schedule: 8:00 am - 5:00 pm; M-F Travel Required:...
- Troy, NY (18 miles from Williamstown, MA)
- 45+ days ago
- Troy, NY (18 miles from Williamstown, MA)
- 45+ days ago
Joining a clinic with its own unique identity is like a cross-country car ride with your ears flapping in the breeze. Troy Veterinary Hospital is looking to add a compassionate and skilled...
Demographic Data for Williamstown, MA
Moving to Williamstown, MA? Find some basic demographic data about Williamstown, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Williamstown, MA
Highest Education Level
Customer Services in Williamstown, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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