Customer Service Jobs in Williamsburg, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Chicopee, MA (20 miles from Williamsburg, MA)
- 17 hours ago
- Chicopee, MA (20 miles from Williamsburg, MA)
- 17 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Belchertown, MA (21 miles from Williamsburg, MA)
- 21 hours ago
- Belchertown, MA (21 miles from Williamsburg, MA)
- 21 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- West Springfield, MA (22 miles from Williamsburg, MA)
- 1 day ago
- West Springfield, MA (22 miles from Williamsburg, MA)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Chicopee, MA (20 miles from Williamsburg, MA)
- 2 days ago
- Chicopee, MA (20 miles from Williamsburg, MA)
- 2 days ago
Communicates pricing, shipping dates, and appropriate order information to customers to ensure order fulfillment and satisfaction....
Loss Prevention Customer Service Associate (Tactical)
- Chicopee, MA (20 miles from Williamsburg, MA)
- 2 days ago
- Chicopee, MA (20 miles from Williamsburg, MA)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Springfield, MA (24 miles from Williamsburg, MA)
- 2 days ago
- Springfield, MA (24 miles from Williamsburg, MA)
- 2 days ago
One year of previous customer service experience....
Customer Service Associate - Temporary
- Chicopee, MA (20 miles from Williamsburg, MA)
- 9 days ago
- Chicopee, MA (20 miles from Williamsburg, MA)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Easthampton, MA (10 miles from Williamsburg, MA)
- 14 days ago
- Easthampton, MA (10 miles from Williamsburg, MA)
- 14 days ago
Responsible for meeting or exceeding customer service standards that are set forth by the department and/or bank....
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- Williamsburg, MA
- 14 days ago
- Williamsburg, MA
- 14 days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
Customer Service Representative
- Bernardston, MA (19 miles from Williamsburg, MA)
- 15 days ago
- Bernardston, MA (19 miles from Williamsburg, MA)
- 15 days ago
Ideal Candidate will: Have experience in providing outstanding customer service by showcasing expertise, fostering trust, and growing customer satisfaction Be an effective communicator who understands...
Pharmacy Customer Service Associate
- Turners Falls, MA (15 miles from Williamsburg, MA)
- 15 days ago
- Turners Falls, MA (15 miles from Williamsburg, MA)
- 15 days ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Veterinary Customer Service Representative, VESH
- South Deerfield, MA (8 miles from Williamsburg, MA)
- 15 days ago
- South Deerfield, MA (8 miles from Williamsburg, MA)
- 15 days ago
Are you passionate about animals and have a knack for excellent customer service? We are seeking a Client Liaison to join our dedicated team at VESH South Deerfield!...
Manufacturing Customer Service Representative
- Chicopee, MA (20 miles from Williamsburg, MA)
- 23 days ago
- Chicopee, MA (20 miles from Williamsburg, MA)
- 23 days ago
Provides and monitors the metric for on-time delivery, order fulfillment and cycle time....
Customer Service Representative (Manufacturing)
- Westfield, MA (18 miles from Williamsburg, MA)
- 25 days ago
- Westfield, MA (18 miles from Williamsburg, MA)
- 25 days ago
Westfield Electroplating Company is seeking a knowledgeable Customer Service Representative....
Customer Service Representative - Full or Part Time
- Greenfield, MA (16 miles from Williamsburg, MA)
- 28 days ago
- Greenfield, MA (16 miles from Williamsburg, MA)
- 28 days ago
Store 4707510: 223 Mohawk Tr, Greenfield, Massachusetts 01301 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Williamsburg, MA
Moving to Williamsburg, MA? Find some basic demographic data about Williamsburg, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Williamsburg, MA
Highest Education Level
Customer Services in Williamsburg, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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