Customer Service Jobs in Westwood, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (12 miles from Westwood, MA)
- 10 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (12 miles from Westwood, MA)
- 10 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
Client Service Representative - Financial Services (Onsite)
- Wakefield, MA (20 miles from Westwood, MA)
- 8 days ago
- Wakefield, MA (20 miles from Westwood, MA)
- 8 days ago
Introduction Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you...
Pharmacy Customer Service Associate
- Holbrook, MA (11 miles from Westwood, MA)
- 4 hours ago
- Holbrook, MA (11 miles from Westwood, MA)
- 4 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Lynn, MA (20 miles from Westwood, MA)
- 4 hours ago
- Lynn, MA (20 miles from Westwood, MA)
- 4 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Newton, MA (9 miles from Westwood, MA)
- 4 hours ago
- Newton, MA (9 miles from Westwood, MA)
- 4 hours ago
No Experience customer service experience 0-1 year preferred Knowledge, Skills & Abilities Proven customer support experience or experience as a client service representative....
- Mansfield, MA (14 miles from Westwood, MA)
- 8 hours ago
- Mansfield, MA (14 miles from Westwood, MA)
- 8 hours ago
Ensure that each customer receives outstanding customer service by providing a customer-friendly environment which includes greeting and acknowledging every customer....
Sales & Customer Service Associate
- North Attleboro, MA (18 miles from Westwood, MA)
- 9 hours ago
- North Attleboro, MA (18 miles from Westwood, MA)
- 9 hours ago
service and help everyone feel valued and understood Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions Help grow and...
Customer Service Representative
- Medford, MA (13 miles from Westwood, MA)
- 13 hours ago
- Medford, MA (13 miles from Westwood, MA)
- 13 hours ago
Customer Service Representative SRS Distribution Inc....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Braintree, MA (10 miles from Westwood, MA)
- 14 hours ago
- Braintree, MA (10 miles from Westwood, MA)
- 14 hours ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Customer Service Representative
- N Smithfield, RI (24 miles from Westwood, MA)
- 15 hours ago
- N Smithfield, RI (24 miles from Westwood, MA)
- 15 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative Part-Time $17 hourly 20 hours
- North Attleboro, MA (18 miles from Westwood, MA)
- 1 day ago
- North Attleboro, MA (18 miles from Westwood, MA)
- 1 day ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Entry Level Customer Service Representative- Merrimack, NH
- Lynnfield, MA (23 miles from Westwood, MA)
- 1 day ago
- Lynnfield, MA (23 miles from Westwood, MA)
- 1 day ago
The Role Join our team of Entry Level Customer Service Representatives, also known as Customer Relationship Advocates (CRA)....
Customer Service Representative- Merrimack, NH
- Concord, MA (18 miles from Westwood, MA)
- 1 day ago
- Concord, MA (18 miles from Westwood, MA)
- 1 day ago
The Role Join our team of Customer Service Representatives, also know as Customer Relationship Advocates (CRA)....
Retail Customer Service Associate Part Time
- Stoughton, MA (8 miles from Westwood, MA)
- 1 day ago
- Stoughton, MA (8 miles from Westwood, MA)
- 1 day ago
service to members....
Customer Service Representative - Remote
- Boston, MA (11 miles from Westwood, MA)
- 1 day ago
- Boston, MA (11 miles from Westwood, MA)
- 1 day ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkDemographic Data for Westwood, MA
Moving to Westwood, MA? Find some basic demographic data about Westwood, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Westwood, MA
Highest Education Level
Customer Services in Westwood, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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