Customer Service Jobs in Westport, MA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 56 Jobs

Remote After Training - Customer Service Representative

  • Warwick, RI (20 miles from Westport, MA)
  • 1 day ago
  • Warwick, RI (20 miles from Westport, MA)
  • 1 day ago

Required Skills and Experience: - 1-2 years call center experience preferred (Will accept customer service experience as well) - Strong computer literacy required....

Remote Work

Remote --- Customer Service Representative

  • Pawtucket, RI (24 miles from Westport, MA)
  • 1 day ago
  • Pawtucket, RI (24 miles from Westport, MA)
  • 1 day ago

Category : Customer Service/SupportAbout TPTP is a global, digital business services company....

Remote Work

Retail Customer Service Associate Part Time

  • Middletown, RI (11 miles from Westport, MA)
  • 1 day ago
  • Middletown, RI (11 miles from Westport, MA)
  • 1 day ago

service to members....

Pharmacy Customer Service Associate

  • Tiverton, RI (4 miles from Westport, MA)
  • 2 days ago
  • Tiverton, RI (4 miles from Westport, MA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

U-Box Customer Care Representative (CDL)

  • East Providence, RI (20 miles from Westport, MA)
  • 3 days ago
  • East Providence, RI (20 miles from Westport, MA)
  • 3 days ago

Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....

Customer Service Associate

  • Riverside, RI (17 miles from Westport, MA)
  • 3 days ago
  • Riverside, RI (17 miles from Westport, MA)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Part Time Customer Service Representative $17 hourly

  • Warwick, RI (20 miles from Westport, MA)
  • 5 days ago
  • Warwick, RI (20 miles from Westport, MA)
  • 5 days ago

Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product...

Customer Service Associate

  • Seekonk, MA (19 miles from Westport, MA)
  • 5 days ago
  • Seekonk, MA (19 miles from Westport, MA)
  • 5 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative - Work From Home

  • Cranston, RI (20 miles from Westport, MA)
  • 5 days ago
  • Cranston, RI (20 miles from Westport, MA)
  • 5 days ago

FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...

Remote Work

Customer Service Representative

  • Warwick, RI (20 miles from Westport, MA)
  • 7 days ago
  • Warwick, RI (20 miles from Westport, MA)
  • 7 days ago

The Customer Service Representative supports the dealership by working alongside sales, service, production, and administrative departments to ensure overall customer satisfaction and increase sales...

Customer Service Representative

  • West Warwick, RI (22 miles from Westport, MA)
  • 7 days ago
  • West Warwick, RI (22 miles from Westport, MA)
  • 7 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • Middletown, RI (11 miles from Westport, MA)
  • 7 days ago
  • Middletown, RI (11 miles from Westport, MA)
  • 7 days ago

The Customer Service Representative is responsible for providing exceptional customer service in person and over the phone....

Customer Service Representative

  • Pawtucket, RI (24 miles from Westport, MA)
  • 10 days ago
  • Pawtucket, RI (24 miles from Westport, MA)
  • 10 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate

  • Taunton, MA (20 miles from Westport, MA)
  • 10 days ago
  • Taunton, MA (20 miles from Westport, MA)
  • 10 days ago

It combines sales support, customer service, and front office responsibilities....

Customer Service Representative

  • Newport, RI (15 miles from Westport, MA)
  • 11 days ago
  • Newport, RI (15 miles from Westport, MA)
  • 11 days ago

Job Listing ID: 4299524 Job Title: Customer Service Representative Application Deadline: 09/23/2025Job Location: Newport Date Posted: 06/26/2025Hours Worked Per Week: 40 Shift: Day Shift Duration of...

Demographic Data for Westport, MA

Moving to Westport, MA? Find some basic demographic data about Westport, MA below.


Local
National
16,458
416
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Westport, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Westport, MA offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Westport, MA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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