Customer Service Jobs in Weston, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (23 miles from Weston, MA)
- 2 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (23 miles from Weston, MA)
- 2 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
- Natick, MA (5 miles from Weston, MA)
- moments ago
- Natick, MA (5 miles from Weston, MA)
- moments ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Pharmacy Customer Service Associate
- North Andover, MA (24 miles from Weston, MA)
- 12 hours ago
- North Andover, MA (24 miles from Weston, MA)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Boston, MA (11 miles from Weston, MA)
- 16 hours ago
- Boston, MA (11 miles from Weston, MA)
- 16 hours ago
Customer Service Representative **Sr....
Remote WorkSavers / Value Village Careers - Customer Service Associate
- Marlborough, MA (13 miles from Weston, MA)
- 1 day ago
- Marlborough, MA (13 miles from Weston, MA)
- 1 day ago
We are hiring for both Full Time and Part Time Customer Service Associates The opportunity to celebrate uniqueness....
Admin Customer Care Representative
- Quincy, MA (16 miles from Weston, MA)
- 1 day ago
- Quincy, MA (16 miles from Weston, MA)
- 1 day ago
Provide excellent customer service to both internal and external customers. Enhance customer loyalty through engagement via phone and email....
Customer Service Representative I
- Somerville, MA (10 miles from Weston, MA)
- 1 day ago
- Somerville, MA (10 miles from Weston, MA)
- 1 day ago
Utilize customer service, collections, and billing experience to gather and interpret relevant information to resolve patient account issues and complaints....
Customer Service Associate - Nights/Weekends
- Boston, MA (11 miles from Weston, MA)
- 1 day ago
- Boston, MA (11 miles from Weston, MA)
- 1 day ago
As the name suggests, your main priority is to provide great customer service....
Client Service Representative (Hybrid)
- Milford, MA (18 miles from Weston, MA)
- 1 day ago
- Milford, MA (18 miles from Weston, MA)
- 1 day ago
The ideal candidate will provide exceptional customer service to clients, resolve inquiries, and ensure customer satisfaction....
Client Service Representative II
- Marlborough, MA (13 miles from Weston, MA)
- 1 day ago
- Marlborough, MA (13 miles from Weston, MA)
- 1 day ago
Overview Client Service Representative II - Marlborough, MA - Monday to Friday 9:30AM-6:00PM Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a...
Remote --- Customer Service Representative
- Winter Hill, MA (10 miles from Weston, MA)
- 1 day ago
- Winter Hill, MA (10 miles from Weston, MA)
- 1 day ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
Remote WorkClient Service Representative I - October Start
- Boston, MA (11 miles from Weston, MA)
- 2 days ago
- Boston, MA (11 miles from Weston, MA)
- 2 days ago
WHAT WE ARE LOOKING FOR Associates Degree or equivalent experience preferred. 0-1+ year of customer service experience preferred. Detailed communication and analytical skills....
Pharmacy Customer Service Associate
- Shrewsbury, MA (21 miles from Weston, MA)
- 2 days ago
- Shrewsbury, MA (21 miles from Weston, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Everett, MA (12 miles from Weston, MA)
- 2 days ago
- Everett, MA (12 miles from Weston, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Dracut, MA (23 miles from Weston, MA)
- 3 days ago
- Dracut, MA (23 miles from Weston, MA)
- 3 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Demographic Data for Weston, MA
Moving to Weston, MA? Find some basic demographic data about Weston, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Weston, MA
Highest Education Level
Customer Services in Weston, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »