Customer Service Jobs in Westminster, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Shrewsbury, MA (24 miles from Westminster, MA)
- 14 hours ago
- Shrewsbury, MA (24 miles from Westminster, MA)
- 14 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Hybrid
- Worcester, MA (23 miles from Westminster, MA)
- 1 day ago
- Worcester, MA (23 miles from Westminster, MA)
- 1 day ago
Randstad in partnership with The Hanover Insurance Group are actively hiring Associate Adjusters to join their Level One Auto claims team starting on a temp-hire basis. The Hanover Insurance Group...
Remote --- Customer Service Representative
- Worcester, MA (23 miles from Westminster, MA)
- 3 days ago
- Worcester, MA (23 miles from Westminster, MA)
- 3 days ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
Remote WorkPharmacy Customer Service Associate
- Shrewsbury, MA (24 miles from Westminster, MA)
- 3 days ago
- Shrewsbury, MA (24 miles from Westminster, MA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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Customer Service Representative
- Gardner, MA (1 mile from Westminster, MA)
- 9 days ago
- Gardner, MA (1 mile from Westminster, MA)
- 9 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Retail Customer Service Team Member-8
- Leominster, MA (12 miles from Westminster, MA)
- 11 days ago
- Leominster, MA (12 miles from Westminster, MA)
- 11 days ago
Store - WOR-LEOMINSTER, MADeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Representative
- West Boylston, MA (18 miles from Westminster, MA)
- 12 days ago
- West Boylston, MA (18 miles from Westminster, MA)
- 12 days ago
Expected Skills and Experience Exceptional customer service and organizational skills, and the ability to work well with people....
- Worcester, MA (23 miles from Westminster, MA)
- 15 days ago
- Worcester, MA (23 miles from Westminster, MA)
- 15 days ago
The Lead Dispensary Associate will be cross trained in all order fulfillment activities which includes preparing orders, entering product information, calling patients with product requests and admitting...
Customer Service Representative
- Worcester, MA (23 miles from Westminster, MA)
- 21 days ago
- Worcester, MA (23 miles from Westminster, MA)
- 21 days ago
. • Provide customer service support for agents and insured’s, handling various inquiries, resolving any errors and requests....
Entry Level Customer Service Representative- Merrimack, NH
- Brookline, NH (20 miles from Westminster, MA)
- 24 days ago
- Brookline, NH (20 miles from Westminster, MA)
- 24 days ago
The Role Join our team of Entry Level Customer Service Representatives, also known as Customer Relationship Advocates (CRA)....
Customer Service Representative- Merrimack, NH
- Wilton, NH (20 miles from Westminster, MA)
- 24 days ago
- Wilton, NH (20 miles from Westminster, MA)
- 24 days ago
The Role Join our team of Customer Service Representatives, also know as Customer Relationship Advocates (CRA)....
Pharmacy Customer Service Associate
- Pepperell, MA (21 miles from Westminster, MA)
- 24 days ago
- Pepperell, MA (21 miles from Westminster, MA)
- 24 days ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Dispensary Associate (Full-Time) - Mayflower Dispensary (Worcester)
- Worcester, MA (23 miles from Westminster, MA)
- 27 days ago
- Worcester, MA (23 miles from Westminster, MA)
- 27 days ago
Dispensary Associate (Full-Time) - Mayflower Dispensary (Worcester) 1.5 1.5 out of 5 stars Worcester, MA At iAnthus, we are not just in the business of cannabis; we're in the business of...
Customer Relations Associate: Part-Time
- Berlin, MA (22 miles from Westminster, MA)
- 30+ days ago
- Berlin, MA (22 miles from Westminster, MA)
- 30+ days ago
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....
Customer Service Representative
- Milford, NH (23 miles from Westminster, MA)
- 30+ days ago
- Milford, NH (23 miles from Westminster, MA)
- 30+ days ago
We're looking for a Customer Service Representative to assist customers at our front counter!...
Demographic Data for Westminster, MA
Moving to Westminster, MA? Find some basic demographic data about Westminster, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Westminster, MA
Highest Education Level
Customer Services in Westminster, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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