Customer Service Jobs in Warren, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Chicopee, MA (20 miles from Warren, MA)
- 16 hours ago
- Chicopee, MA (20 miles from Warren, MA)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Athol, MA (24 miles from Warren, MA)
- 21 hours ago
- Athol, MA (24 miles from Warren, MA)
- 21 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- West Springfield, MA (23 miles from Warren, MA)
- 1 day ago
- West Springfield, MA (23 miles from Warren, MA)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Chicopee, MA (20 miles from Warren, MA)
- 2 days ago
- Chicopee, MA (20 miles from Warren, MA)
- 2 days ago
Communicates pricing, shipping dates, and appropriate order information to customers to ensure order fulfillment and satisfaction....
Loss Prevention Customer Service Associate (Tactical)
- Chicopee, MA (20 miles from Warren, MA)
- 2 days ago
- Chicopee, MA (20 miles from Warren, MA)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Southbridge, MA (12 miles from Warren, MA)
- 2 days ago
- Southbridge, MA (12 miles from Warren, MA)
- 2 days ago
Responsibilities and Accountabilities Provides efficient, effective and courteous customer service....
Customer Service Representative
- Springfield, MA (21 miles from Warren, MA)
- 2 days ago
- Springfield, MA (21 miles from Warren, MA)
- 2 days ago
One year of previous customer service experience....
Customer Service Representative
- West Boylston, MA (23 miles from Warren, MA)
- 4 days ago
- West Boylston, MA (23 miles from Warren, MA)
- 4 days ago
Expected Skills and Experience Exceptional customer service and organizational skills, and the ability to work well with people....
- Worcester, MA (20 miles from Warren, MA)
- 6 days ago
- Worcester, MA (20 miles from Warren, MA)
- 6 days ago
The Lead Dispensary Associate will be cross trained in all order fulfillment activities which includes preparing orders, entering product information, calling patients with product requests and admitting...
Customer Service Representative
- Auburn, MA (17 miles from Warren, MA)
- 8 days ago
- Auburn, MA (17 miles from Warren, MA)
- 8 days ago
: Under the direction of the Customer Service Center Supervisors, the Customer Service Representative (CSR) is the primary customer service interface for the E-ZDrive MA & Pay By Plate MA Program.Essential...
Customer Service Associate - Temporary
- Chicopee, MA (20 miles from Warren, MA)
- 9 days ago
- Chicopee, MA (20 miles from Warren, MA)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Agent - Accounts Receivable
- Worcester, MA (20 miles from Warren, MA)
- 10 days ago
- Worcester, MA (20 miles from Warren, MA)
- 10 days ago
Customer Service Agent - Accounts Receivable Location: Worcester (WR1) - Worcestershire, West Midlands, United Kingdom Salary: Competitive Type: Permanent Main Industry: Search Customer Service & Call...
Customer Service Representative
- Stafford Springs, CT (15 miles from Warren, MA)
- 12 days ago
- Stafford Springs, CT (15 miles from Warren, MA)
- 12 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Worcester, MA (20 miles from Warren, MA)
- 12 days ago
- Worcester, MA (20 miles from Warren, MA)
- 12 days ago
. • Provide customer service support for agents and insured’s, handling various inquiries, resolving any errors and requests....
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- Hadley, MA (22 miles from Warren, MA)
- 14 days ago
- Hadley, MA (22 miles from Warren, MA)
- 14 days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
Demographic Data for Warren, MA
Moving to Warren, MA? Find some basic demographic data about Warren, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Warren, MA
Highest Education Level
Customer Services in Warren, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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