Customer Service Jobs in Ware, MA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 36 Jobs

Customer Service Representative - Hybrid

  • Worcester, MA (24 miles from Ware, MA)
  • 6 hours ago
  • Worcester, MA (24 miles from Ware, MA)
  • 6 hours ago

Randstad in partnership with The Hanover Insurance Group are actively hiring Associate Adjusters to join their Level One Auto claims team starting on a temp-hire basis. The Hanover Insurance Group...

Remote --- Customer Service Representative

  • Worcester, MA (24 miles from Ware, MA)
  • 1 day ago
  • Worcester, MA (24 miles from Ware, MA)
  • 1 day ago

Category : Customer Service/SupportAbout TPTP is a global, digital business services company....

Remote Work

Customer Service Representative

  • Holyoke, MA (19 miles from Ware, MA)
  • 1 day ago
  • Holyoke, MA (19 miles from Ware, MA)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate

  • Southbridge, MA (19 miles from Ware, MA)
  • 3 days ago
  • Southbridge, MA (19 miles from Ware, MA)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Chicopee, MA (18 miles from Ware, MA)
  • 5 days ago
  • Chicopee, MA (18 miles from Ware, MA)
  • 5 days ago

We are seeking an experienced Customer Service Account Representative with print knowledge preferred for the Chicopee, MA location....

Loss Prevention Customer Service Associate

  • West Springfield, MA (21 miles from Ware, MA)
  • 7 days ago
  • West Springfield, MA (21 miles from Ware, MA)
  • 7 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Customer Service Representative

  • Athol, MA (19 miles from Ware, MA)
  • 8 days ago
  • Athol, MA (19 miles from Ware, MA)
  • 8 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • Chicopee, MA (18 miles from Ware, MA)
  • 9 days ago
  • Chicopee, MA (18 miles from Ware, MA)
  • 9 days ago

Communicates pricing, shipping dates, and appropriate order information to customers to ensure order fulfillment and satisfaction....

Loss Prevention Customer Service Associate (Tactical)

  • Chicopee, MA (18 miles from Ware, MA)
  • 9 days ago
  • Chicopee, MA (18 miles from Ware, MA)
  • 9 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Relations Associate

  • Southbridge, MA (19 miles from Ware, MA)
  • 9 days ago
  • Southbridge, MA (19 miles from Ware, MA)
  • 9 days ago

Responsibilities and Accountabilities Provides efficient, effective and courteous customer service....

Customer Service Representative

  • Springfield, MA (20 miles from Ware, MA)
  • 10 days ago
  • Springfield, MA (20 miles from Ware, MA)
  • 10 days ago

One year of previous customer service experience....

Lead Dispensary Associate

  • Worcester, MA (24 miles from Ware, MA)
  • 13 days ago
  • Worcester, MA (24 miles from Ware, MA)
  • 13 days ago

The Lead Dispensary Associate will be cross trained in all order fulfillment activities which includes preparing orders, entering product information, calling patients with product requests and admitting...

Customer Service Representative

  • Auburn, MA (22 miles from Ware, MA)
  • 15 days ago
  • Auburn, MA (22 miles from Ware, MA)
  • 15 days ago

: Under the direction of the Customer Service Center Supervisors, the Customer Service Representative (CSR) is the primary customer service interface for the E-ZDrive MA & Pay By Plate MA Program.Essential...

Customer Service Representative

  • Stafford Springs, CT (20 miles from Ware, MA)
  • 19 days ago
  • Stafford Springs, CT (20 miles from Ware, MA)
  • 19 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • Worcester, MA (24 miles from Ware, MA)
  • 20 days ago
  • Worcester, MA (24 miles from Ware, MA)
  • 20 days ago

. • Provide customer service support for agents and insured’s, handling various inquiries, resolving any errors and requests....

Demographic Data for Ware, MA

Moving to Ware, MA? Find some basic demographic data about Ware, MA below.


Local
National
10,565
162
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
....................

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Ware, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Ware, MA offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Ware, MA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »