Customer Service Jobs in Swansea, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (24 miles from Swansea, MA)
- 12 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (24 miles from Swansea, MA)
- 12 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
Part Time Customer Service Representative $17 hourly
- Warwick, RI (12 miles from Swansea, MA)
- 22 hours ago
- Warwick, RI (12 miles from Swansea, MA)
- 22 hours ago
Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product...
Customer Service Representative Part-Time $17 hourly
- North Attleboro, MA (15 miles from Swansea, MA)
- 22 hours ago
- North Attleboro, MA (15 miles from Swansea, MA)
- 22 hours ago
Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product...
- Seekonk, MA (7 miles from Swansea, MA)
- 23 hours ago
- Seekonk, MA (7 miles from Swansea, MA)
- 23 hours ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative - Work From Home
- Johnston, RI (15 miles from Swansea, MA)
- 1 day ago
- Johnston, RI (15 miles from Swansea, MA)
- 1 day ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkCustomer Service Representative Second Shift
- Cranston, RI (8 miles from Swansea, MA)
- 2 days ago
- Cranston, RI (8 miles from Swansea, MA)
- 2 days ago
Starting Salary: $21.50/hour Start Date: When there's a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them...
[Apply Now] Customer Service Representative
- Smithfield, RI (18 miles from Swansea, MA)
- 2 days ago
- Smithfield, RI (18 miles from Swansea, MA)
- 2 days ago
Starting Salary: $21.50 / hour Start Date: Whenthere's a question about your finances, you want answers andsupport fast. Our customers rely on ourContact Center Specialiststohelp them understand,...
Customer Service Representative
- North Providence, RI (12 miles from Swansea, MA)
- 2 days ago
- North Providence, RI (12 miles from Swansea, MA)
- 2 days ago
Starting Salary: $21.50/hour Start Date: When there's a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them...
Customer Service Representative
- Warwick, RI (12 miles from Swansea, MA)
- 2 days ago
- Warwick, RI (12 miles from Swansea, MA)
- 2 days ago
The Customer Service Representative supports the dealership by working alongside sales, service, production, and administrative departments to ensure overall customer satisfaction and increase sales...
Customer Service Representative-Alarm Dispatch
- Cumberland, RI (17 miles from Swansea, MA)
- 2 days ago
- Cumberland, RI (17 miles from Swansea, MA)
- 2 days ago
Experience providing customer service, preferably over the telephone, with proven ability to be sensitive to each request and apply strict confidentiality....
Customer Service Representative-10:00 AM - 6:30 PM
- Providence, RI (10 miles from Swansea, MA)
- 2 days ago
- Providence, RI (10 miles from Swansea, MA)
- 2 days ago
Customer Service Representative** **Shift: 10:00 AM - 6:30 PM** ( Training hours are 9am-5:30pm EST for the first 4 weeks....
Customer Service Representative
- West Warwick, RI (14 miles from Swansea, MA)
- 2 days ago
- West Warwick, RI (14 miles from Swansea, MA)
- 2 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Middletown, RI (16 miles from Swansea, MA)
- 2 days ago
- Middletown, RI (16 miles from Swansea, MA)
- 2 days ago
The Customer Service Representative is responsible for providing exceptional customer service in person and over the phone....
- Woonsocket, RI (21 miles from Swansea, MA)
- 3 days ago
- Woonsocket, RI (21 miles from Swansea, MA)
- 3 days ago
Salary Not Available Position range in Rhode Island $36k - $54k Per Year Customer Service Associate Savers | Value Village Occupation: Customer Service Representatives Location: Woonsocket, RI - 02895...
Pharmacy Customer Service Associate
- Taunton, MA (12 miles from Swansea, MA)
- 4 days ago
- Taunton, MA (12 miles from Swansea, MA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Swansea, MA
Moving to Swansea, MA? Find some basic demographic data about Swansea, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Swansea, MA
Highest Education Level
Customer Services in Swansea, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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