Customer Service Jobs in Sutton, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service & Retail Front Desk Associate - Store#385 - 108 East Main Street
- Milford, MA (11 miles from Sutton, MA)
- 10 hours ago
- Milford, MA (11 miles from Sutton, MA)
- 10 hours ago
Customer service representatives, technicians, managers, and many more positions are available across the country....
Retail Customer Service Associate Full Time
- Hudson, MA (20 miles from Sutton, MA)
- 10 hours ago
- Hudson, MA (20 miles from Sutton, MA)
- 10 hours ago
service to members....
Customer Service Associate - Temporary
- Milford, MA (11 miles from Sutton, MA)
- 11 hours ago
- Milford, MA (11 miles from Sutton, MA)
- 11 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Spencer, MA (14 miles from Sutton, MA)
- 15 hours ago
- Spencer, MA (14 miles from Sutton, MA)
- 15 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Woonsocket, RI (16 miles from Sutton, MA)
- 20 hours ago
- Woonsocket, RI (16 miles from Sutton, MA)
- 20 hours ago
Salary Not Available Position range in Rhode Island $36k - $54k Per Year Customer Service Associate Savers | Value Village Occupation: Customer Service Representatives Location: Woonsocket, RI - 02895...
Customer Service Representative (Part-Time)-1
- Natick, MA (23 miles from Sutton, MA)
- 20 hours ago
- Natick, MA (23 miles from Sutton, MA)
- 20 hours ago
service and support to U-Haul customers....
Pharmacy Customer Service Associate
- Cumberland, RI (20 miles from Sutton, MA)
- 1 day ago
- Cumberland, RI (20 miles from Sutton, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Southbridge, MA (15 miles from Sutton, MA)
- 1 day ago
- Southbridge, MA (15 miles from Sutton, MA)
- 1 day ago
Responsibilities and Accountabilities Provides efficient, effective and courteous customer service....
- Woonsocket, RI (16 miles from Sutton, MA)
- 3 days ago
- Woonsocket, RI (16 miles from Sutton, MA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- West Boylston, MA (15 miles from Sutton, MA)
- 3 days ago
- West Boylston, MA (15 miles from Sutton, MA)
- 3 days ago
Expected Skills and Experience Exceptional customer service and organizational skills, and the ability to work well with people....
Customer Service Representative
- Northborough, MA (14 miles from Sutton, MA)
- 4 days ago
- Northborough, MA (14 miles from Sutton, MA)
- 4 days ago
We are currently seeking a Customer Service Representative for a home remodeling company located in Northborough, MA....
Pharmacy Customer Service Associate
- Norfolk, MA (21 miles from Sutton, MA)
- 5 days ago
- Norfolk, MA (21 miles from Sutton, MA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Second Shift
- Johnston, RI (24 miles from Sutton, MA)
- 5 days ago
- Johnston, RI (24 miles from Sutton, MA)
- 5 days ago
Description Starting Salary: $21.50 / hour Start Date: When theres a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help...
Customer Service Representative
- Johnston, RI (24 miles from Sutton, MA)
- 5 days ago
- Johnston, RI (24 miles from Sutton, MA)
- 5 days ago
Description Starting Salary: $21.50 / hour Start Date: When theres a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help...
- Worcester, MA (9 miles from Sutton, MA)
- 6 days ago
- Worcester, MA (9 miles from Sutton, MA)
- 6 days ago
The Lead Dispensary Associate will be cross trained in all order fulfillment activities which includes preparing orders, entering product information, calling patients with product requests and admitting...
Demographic Data for Sutton, MA
Moving to Sutton, MA? Find some basic demographic data about Sutton, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Sutton, MA
Highest Education Level
Customer Services in Sutton, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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