Customer Service Jobs in Sturbridge, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Remote --- Customer Service Representative
- Worcester, MA (19 miles from Sturbridge, MA)
- 9 hours ago
- Worcester, MA (19 miles from Sturbridge, MA)
- 9 hours ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
Remote WorkPharmacy Customer Service Associate
- Shrewsbury, MA (23 miles from Sturbridge, MA)
- 1 day ago
- Shrewsbury, MA (23 miles from Sturbridge, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Southbridge, MA (4 miles from Sturbridge, MA)
- 2 days ago
- Southbridge, MA (4 miles from Sturbridge, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative Part Time $17 Hourly
- Millbury, MA (18 miles from Sturbridge, MA)
- 4 days ago
- Millbury, MA (18 miles from Sturbridge, MA)
- 4 days ago
Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product...
Customer Service Representative
- Belchertown, MA (18 miles from Sturbridge, MA)
- 7 days ago
- Belchertown, MA (18 miles from Sturbridge, MA)
- 7 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Southbridge, MA (4 miles from Sturbridge, MA)
- 8 days ago
- Southbridge, MA (4 miles from Sturbridge, MA)
- 8 days ago
Responsibilities and Accountabilities Provides efficient, effective and courteous customer service....
Customer Service Representative
- Springfield, MA (24 miles from Sturbridge, MA)
- 9 days ago
- Springfield, MA (24 miles from Sturbridge, MA)
- 9 days ago
One year of previous customer service experience....
Customer Service Representative
- West Boylston, MA (24 miles from Sturbridge, MA)
- 10 days ago
- West Boylston, MA (24 miles from Sturbridge, MA)
- 10 days ago
Expected Skills and Experience Exceptional customer service and organizational skills, and the ability to work well with people....
Customer Service Representative (CSR)
- North Windham, CT (21 miles from Sturbridge, MA)
- 11 days ago
- North Windham, CT (21 miles from Sturbridge, MA)
- 11 days ago
## Job description [] Klaus Larsen LLC, the Northeast's best roofing contractor, is growing again and seeking a highly motivated and positive Customer Service Representative to serve on our Customer...
- Worcester, MA (19 miles from Sturbridge, MA)
- 12 days ago
- Worcester, MA (19 miles from Sturbridge, MA)
- 12 days ago
The Lead Dispensary Associate will be cross trained in all order fulfillment activities which includes preparing orders, entering product information, calling patients with product requests and admitting...
Customer Service Representative
- Auburn, MA (15 miles from Sturbridge, MA)
- 14 days ago
- Auburn, MA (15 miles from Sturbridge, MA)
- 14 days ago
: Under the direction of the Customer Service Center Supervisors, the Customer Service Representative (CSR) is the primary customer service interface for the E-ZDrive MA & Pay By Plate MA Program.Essential...
Customer Service Representative
- Stafford Springs, CT (10 miles from Sturbridge, MA)
- 18 days ago
- Stafford Springs, CT (10 miles from Sturbridge, MA)
- 18 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Worcester, MA (19 miles from Sturbridge, MA)
- 19 days ago
- Worcester, MA (19 miles from Sturbridge, MA)
- 19 days ago
. • Provide customer service support for agents and insured’s, handling various inquiries, resolving any errors and requests....
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- Granby, MA (22 miles from Sturbridge, MA)
- 21 days ago
- Granby, MA (22 miles from Sturbridge, MA)
- 21 days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
Entry Level Customer Service Representative- Smithfield, RI
- Manchaug, MA (18 miles from Sturbridge, MA)
- 23 days ago
- Manchaug, MA (18 miles from Sturbridge, MA)
- 23 days ago
The Role Join our team of Entry Level Customer Service Representatives, also known asCustomer Relationship Advocates (CRA)....
Demographic Data for Sturbridge, MA
Moving to Sturbridge, MA? Find some basic demographic data about Sturbridge, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Sturbridge, MA
Highest Education Level
Customer Services in Sturbridge, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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