Customer Service Jobs in Stow, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Framingham, MA (8 miles from Stow, MA)
- 16 days ago
- Framingham, MA (8 miles from Stow, MA)
- 16 days ago
As the name suggests, your main priority is to provide great customer service....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Marlborough, MA (6 miles from Stow, MA)
- 1 hour ago
- Marlborough, MA (6 miles from Stow, MA)
- 1 hour ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Customer Service Representative
- Dedham, MA (20 miles from Stow, MA)
- 1 hour ago
- Dedham, MA (20 miles from Stow, MA)
- 1 hour ago
Minimum of one plus years of customer service or teller experience. Demonstrated communication, customer service, and organizational skills....
Savers / Value Village Careers - Customer Service Associate
- Worcester, MA (19 miles from Stow, MA)
- 5 hours ago
- Worcester, MA (19 miles from Stow, MA)
- 5 hours ago
We are hiring for both Full Time and Part Time Customer Service Associate The opportunity to celebrate uniqueness....
Part-Time Customer Service Associate
- Boston, MA (22 miles from Stow, MA)
- 1 day ago
- Boston, MA (22 miles from Stow, MA)
- 1 day ago
: Non-Exempt REPORTS TO: Ticketing Services Associates and Coordinators SALARY: $17 hourly The Customer Service Representative assists Ticketing Services Management with Customer Service operationsand...
Customer Service Representative - Join Fast
- Boston, MA (22 miles from Stow, MA)
- 1 day ago
- Boston, MA (22 miles from Stow, MA)
- 1 day ago
un Customer Service Representative - Join Fast compensation: To be discussed....
Customer Service Representative - Service Team
- Woburn, MA (18 miles from Stow, MA)
- 1 day ago
- Woburn, MA (18 miles from Stow, MA)
- 1 day ago
Customer Service Representative - Service Team Customer Service Representative - Service Team Location: Woburn, MA, United States Job Family : Professional - Entry Job Type : Regular Posted : May 2,...
Customer Service Representative - Join Fast
- Worcester, MA (19 miles from Stow, MA)
- 1 day ago
- Worcester, MA (19 miles from Stow, MA)
- 1 day ago
un Customer Service Representative - Join Fast compensation: To be discussed....
Part Time Customer Service Representative
- Dorchester, MA (22 miles from Stow, MA)
- 1 day ago
- Dorchester, MA (22 miles from Stow, MA)
- 1 day ago
Job Summary: Dependable Cleaners is seeking friendly Part Time Customer Service Representatives (CSRs) to join our team in Dorchester....
Banking Customer Service Representative
- Wakefield, MA (22 miles from Stow, MA)
- 2 days ago
- Wakefield, MA (22 miles from Stow, MA)
- 2 days ago
Previous experience in a call center, customer service, or banking environment preferred. Strong communication and interpersonal skills....
Pharmacy Customer Service Associate
- Ashland, MA (11 miles from Stow, MA)
- 3 days ago
- Ashland, MA (11 miles from Stow, MA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative(Manufacturing)
- Marlborough, MA (6 miles from Stow, MA)
- 3 days ago
- Marlborough, MA (6 miles from Stow, MA)
- 3 days ago
Job Title: Customer Service Representative (CSR) Position Overview: Seeking a proactive and customer-focused Customer Service Representative to support domestic order management and implement functional...
Customer Service Representative
- Boston, MA (22 miles from Stow, MA)
- 3 days ago
- Boston, MA (22 miles from Stow, MA)
- 3 days ago
Front Desk Customer Service Representative Location: Burnsville, MN Job Type: Full-time Contract-to-hire Pay: $18- $20/hr....
Customer Service Associate - Temporary
- Lowell, MA (18 miles from Stow, MA)
- 3 days ago
- Lowell, MA (18 miles from Stow, MA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Senior Customer Experience Associate - Chelmsford (26.25hrs/week)
- Chelmsford, MA (13 miles from Stow, MA)
- 3 days ago
- Chelmsford, MA (13 miles from Stow, MA)
- 3 days ago
Wed love to work with you if you: Have strong customer service skills Are willing to assist in a professional, friendly and efficient manner Are available to work a flexible schedule Have experience...
Demographic Data for Stow, MA
Moving to Stow, MA? Find some basic demographic data about Stow, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Stow, MA
Highest Education Level
Customer Services in Stow, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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