Customer Service Jobs in Stoughton, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (4 miles from Stoughton, MA)
- 14 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (4 miles from Stoughton, MA)
- 14 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
Customer Service Representative - PT
- East Boston, MA (18 miles from Stoughton, MA)
- 23 days ago
- East Boston, MA (18 miles from Stoughton, MA)
- 23 days ago
service....
Pharmacy Customer Service Associate
- Bellingham, MA (19 miles from Stoughton, MA)
- 1 hour ago
- Bellingham, MA (19 miles from Stoughton, MA)
- 1 hour ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Waltham, MA (20 miles from Stoughton, MA)
- 3 hours ago
- Waltham, MA (20 miles from Stoughton, MA)
- 3 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Middleboro, MA (18 miles from Stoughton, MA)
- 3 hours ago
- Middleboro, MA (18 miles from Stoughton, MA)
- 3 hours ago
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
Customer Service Representative (REMOTE: 10:30am-7pmEDT)
- Waltham, MA (20 miles from Stoughton, MA)
- 4 hours ago
- Waltham, MA (20 miles from Stoughton, MA)
- 4 hours ago
Our Customer Service team is critical to the success of preserving the stem cells....
Remote Work- Boston, MA (16 miles from Stoughton, MA)
- 4 hours ago
- Boston, MA (16 miles from Stoughton, MA)
- 4 hours ago
Back to results Customer Service Agent Branches & Operations Full-time Boston, MA, United States Apply now Apply now Ready to elevate your customer service game?...
Loss Prevention Customer Service Associate
- Lincoln, RI (22 miles from Stoughton, MA)
- 4 hours ago
- Lincoln, RI (22 miles from Stoughton, MA)
- 4 hours ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative, Boston (BOS) - Part Time
- East Boston, MA (18 miles from Stoughton, MA)
- 4 hours ago
- East Boston, MA (18 miles from Stoughton, MA)
- 4 hours ago
Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers)....
Hybrid Entry-Level Client Service Representative
- Boston, MA (16 miles from Stoughton, MA)
- 1 day ago
- Boston, MA (16 miles from Stoughton, MA)
- 1 day ago
Hybrid Entry-Level Client Service Representative ID: 550271 Posted: 5/7/2025 Location: Boston, MA Category: Admin - Administrative Job Type: Temporary Duration: 3 - 6 Months Description Are you a...
Customer Service Representative Provider Service Division August 2025
- Hingham, MA (11 miles from Stoughton, MA)
- 1 day ago
- Hingham, MA (11 miles from Stoughton, MA)
- 1 day ago
Required Qualifications: High school diploma or equivalent required 1+ years customer service experience where you are frequently communicating (minimum 60% of time) with customers by phone, email,...
- Newton, MA (16 miles from Stoughton, MA)
- 1 day ago
- Newton, MA (16 miles from Stoughton, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Experienced Customer Service Representative
- Franklin, MA (15 miles from Stoughton, MA)
- 1 day ago
- Franklin, MA (15 miles from Stoughton, MA)
- 1 day ago
We are looking for Experienced Customer Service Representative to help our client grow an enthusiastic and engaged team in Franklin, MA....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Boston, MA (16 miles from Stoughton, MA)
- 2 days ago
- Boston, MA (16 miles from Stoughton, MA)
- 2 days ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Customer Service Representative
- N Smithfield, RI (24 miles from Stoughton, MA)
- 2 days ago
- N Smithfield, RI (24 miles from Stoughton, MA)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Stoughton, MA
Moving to Stoughton, MA? Find some basic demographic data about Stoughton, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Stoughton, MA
Highest Education Level
Customer Services in Stoughton, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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