Customer Service Jobs in Spencer, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service & Retail Front Desk Associate - Store#385 - 108 East Main Street
- Milford, MA (24 miles from Spencer, MA)
- 10 hours ago
- Milford, MA (24 miles from Spencer, MA)
- 10 hours ago
Customer service representatives, technicians, managers, and many more positions are available across the country....
- Monson, MA (19 miles from Spencer, MA)
- 11 hours ago
- Monson, MA (19 miles from Spencer, MA)
- 11 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Milford, MA (24 miles from Spencer, MA)
- 11 hours ago
- Milford, MA (24 miles from Spencer, MA)
- 11 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Gardner, MA (23 miles from Spencer, MA)
- 16 hours ago
- Gardner, MA (23 miles from Spencer, MA)
- 16 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Southbridge, MA (12 miles from Spencer, MA)
- 1 day ago
- Southbridge, MA (12 miles from Spencer, MA)
- 1 day ago
Responsibilities and Accountabilities Provides efficient, effective and courteous customer service....
Retail Customer Service Team Member-8
- Leominster, MA (22 miles from Spencer, MA)
- 2 days ago
- Leominster, MA (22 miles from Spencer, MA)
- 2 days ago
Store - WOR-LEOMINSTER, MADeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Representative
- West Boylston, MA (13 miles from Spencer, MA)
- 3 days ago
- West Boylston, MA (13 miles from Spencer, MA)
- 3 days ago
Expected Skills and Experience Exceptional customer service and organizational skills, and the ability to work well with people....
Customer Service Representative
- Northborough, MA (19 miles from Spencer, MA)
- 4 days ago
- Northborough, MA (19 miles from Spencer, MA)
- 4 days ago
We are currently seeking a Customer Service Representative for a home remodeling company located in Northborough, MA....
- Worcester, MA (9 miles from Spencer, MA)
- 6 days ago
- Worcester, MA (9 miles from Spencer, MA)
- 6 days ago
The Lead Dispensary Associate will be cross trained in all order fulfillment activities which includes preparing orders, entering product information, calling patients with product requests and admitting...
Customer Service Representative
- Auburn, MA (8 miles from Spencer, MA)
- 8 days ago
- Auburn, MA (8 miles from Spencer, MA)
- 8 days ago
: Under the direction of the Customer Service Center Supervisors, the Customer Service Representative (CSR) is the primary customer service interface for the E-ZDrive MA & Pay By Plate MA Program.Essential...
Customer Service Representative
- Milford, MA (24 miles from Spencer, MA)
- 8 days ago
- Milford, MA (24 miles from Spencer, MA)
- 8 days ago
Key Words Customer Service Call Center Order Management SAP Ring Central Manufacturing Industry...
Customer Service Agent - Accounts Receivable
- Worcester, MA (9 miles from Spencer, MA)
- 9 days ago
- Worcester, MA (9 miles from Spencer, MA)
- 9 days ago
Customer Service Agent - Accounts Receivable Location: Worcester (WR1) - Worcestershire, West Midlands, United Kingdom Salary: Competitive Type: Permanent Main Industry: Search Customer Service & Call...
Customer Service Representative
- Stafford Springs, CT (22 miles from Spencer, MA)
- 11 days ago
- Stafford Springs, CT (22 miles from Spencer, MA)
- 11 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Worcester, MA (9 miles from Spencer, MA)
- 12 days ago
- Worcester, MA (9 miles from Spencer, MA)
- 12 days ago
. • Provide customer service support for agents and insured’s, handling various inquiries, resolving any errors and requests....
Customer Service Representative
- Westborough, MA (19 miles from Spencer, MA)
- 13 days ago
- Westborough, MA (19 miles from Spencer, MA)
- 13 days ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
Demographic Data for Spencer, MA
Moving to Spencer, MA? Find some basic demographic data about Spencer, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Spencer, MA
Highest Education Level
Customer Services in Spencer, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »