Customer Service Jobs in Southampton, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Enfield, CT (19 miles from Southampton, MA)
- 3 hours ago
- Enfield, CT (19 miles from Southampton, MA)
- 3 hours ago
As the name suggests, your main priority is to provide great customer service....
Client Service Representative - AMAZING BENEFITS!
- Haydenville, MA (12 miles from Southampton, MA)
- 3 hours ago
- Haydenville, MA (12 miles from Southampton, MA)
- 3 hours ago
Takes and routes messages for veterinarians and staff members....
Airport Customer Service Agent (Breeze) - BDL
- Windsor Locks, CT (21 miles from Southampton, MA)
- 18 hours ago
- Windsor Locks, CT (21 miles from Southampton, MA)
- 18 hours ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
- Barkhamsted, CT (24 miles from Southampton, MA)
- 1 day ago
- Barkhamsted, CT (24 miles from Southampton, MA)
- 1 day ago
Find jobs SEARCH Enter anybination of title, description,pany name and location to find jobs.
Customer Service Representative
- East Windsor, CT (23 miles from Southampton, MA)
- 1 day ago
- East Windsor, CT (23 miles from Southampton, MA)
- 1 day ago
Find jobs SEARCH Enter anybination of title, description,pany name and location to find jobs.
Customer Service Representative
- East Windsor, CT (23 miles from Southampton, MA)
- 1 day ago
- East Windsor, CT (23 miles from Southampton, MA)
- 1 day ago
Customer Service Representative to join our team....
Pharmacy Customer Service Associate
- Agawam, MA (12 miles from Southampton, MA)
- 2 days ago
- Agawam, MA (12 miles from Southampton, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative (Onsite)
- Springfield, MA (11 miles from Southampton, MA)
- 3 days ago
- Springfield, MA (11 miles from Southampton, MA)
- 3 days ago
Job title: Client Service Representative Reports to: Client Manager Classification: Hourly, Non-Exempt Location: Onsite, Massachusetts Salary: $14 - $18 Starting pay varies based on location and...
- Northampton, MA (9 miles from Southampton, MA)
- 3 days ago
- Northampton, MA (9 miles from Southampton, MA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Springfield, MA (11 miles from Southampton, MA)
- 5 days ago
- Springfield, MA (11 miles from Southampton, MA)
- 5 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Temporary
- Ware, MA (24 miles from Southampton, MA)
- 5 days ago
- Ware, MA (24 miles from Southampton, MA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Airport customer service Agent-BDL -UA
- Windsor Locks, CT (21 miles from Southampton, MA)
- 5 days ago
- Windsor Locks, CT (21 miles from Southampton, MA)
- 5 days ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
Customer Service Representative
- East Windsor, CT (23 miles from Southampton, MA)
- 7 days ago
- East Windsor, CT (23 miles from Southampton, MA)
- 7 days ago
Customer Service Representative Call Center & Customer Service $ 20 / Hour location_on East Windsor, Connecticut work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link...
Customer Service Representative - Facilities Operations & Maintenance.
- Washington, MA (20 miles from Southampton, MA)
- 15 days ago
- Washington, MA (20 miles from Southampton, MA)
- 15 days ago
High school diploma or GED with a minimum of 3+ years of experience in a customer service/helpdesk-oriented role....
Customer Service Representative
- Westfield, MA (4 miles from Southampton, MA)
- 16 days ago
- Westfield, MA (4 miles from Southampton, MA)
- 16 days ago
Qualifications Customer Service Representatives, Customer Support, and Customer Experience skills Ability to create and maintain customer satisfaction Excellent customer service skills Strong communication...
Demographic Data for Southampton, MA
Moving to Southampton, MA? Find some basic demographic data about Southampton, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Southampton, MA
Highest Education Level
Customer Services in Southampton, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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