Customer Service Jobs in Somerset, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Providence, RI (14 miles from Somerset, MA)
- 8 hours ago
- Providence, RI (14 miles from Somerset, MA)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- South Dartmouth, MA (15 miles from Somerset, MA)
- 21 hours ago
- South Dartmouth, MA (15 miles from Somerset, MA)
- 21 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- North Attleboro, MA (18 miles from Somerset, MA)
- 1 day ago
- North Attleboro, MA (18 miles from Somerset, MA)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Pawtucket, RI (14 miles from Somerset, MA)
- 2 days ago
- Pawtucket, RI (14 miles from Somerset, MA)
- 2 days ago
Requisition Number: 201907 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...
/19438/db0b4d48-6094-4564-8e37-56921403180f.png&z=8&s=RTL&ih_t=5%2F24%2F2025+6%3A10%3A53+PM&utm_medium=internal%20referrer&utm_campaign=internal-ihire-resume-builder&utm_content=ihire&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Customer Service Representative
- Providence, RI (14 miles from Somerset, MA)
- 2 days ago
- Providence, RI (14 miles from Somerset, MA)
- 2 days ago
Preferably, all calls will be responded to and/or returned within the business day. + Maintain departmental standard of answering and resolving inbound customer service daily + Maintain Customer Service...
Customer Service Associate - Temporary
- Pawtucket, RI (15 miles from Somerset, MA)
- 2 days ago
- Pawtucket, RI (15 miles from Somerset, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Beef Monitoring Customer Success Representative (Upper Midwest)
- Providence, RI (14 miles from Somerset, MA)
- 3 days ago
- Providence, RI (14 miles from Somerset, MA)
- 3 days ago
Welfare, Beef Cattle Management, Business, Case Study Research, Clinical Experience, Conflicts of Interests, Customer Communications, Customer Experience Improvement, Customer Experience Management, Customer...
Dispensary Associate-PT (New Bedford)
- New Bedford, MA (13 miles from Somerset, MA)
- 3 days ago
- New Bedford, MA (13 miles from Somerset, MA)
- 3 days ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Customer Care Representative Part Time $17 Hourly
- Seekonk, MA (10 miles from Somerset, MA)
- 3 days ago
- Seekonk, MA (10 miles from Somerset, MA)
- 3 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Maintenance Customer Service Representative
- West Warwick, RI (17 miles from Somerset, MA)
- 3 days ago
- West Warwick, RI (17 miles from Somerset, MA)
- 3 days ago
JOB TITLE : Maintenance Customer Service Representative FLSA : Non-Exempt REPORTS TO : Maintenance Customer Service Manager SUMMARY : Responsible for performing a variety of general administrative and...
Customer Service Representative
- Pawtucket, RI (15 miles from Somerset, MA)
- 5 days ago
- Pawtucket, RI (15 miles from Somerset, MA)
- 5 days ago
As a Customer Service Representative, you will serve as the customers primary point of contact, and be responsible for problem solving and providing a superior and engaging customer experience....
- North Dartmouth, MA (9 miles from Somerset, MA)
- 5 days ago
- North Dartmouth, MA (9 miles from Somerset, MA)
- 5 days ago
Joining a clinic with its own unique identity is like a cross-country car ride with your ears flapping in the breeze. Chase Farm Veterinary Hospital is looking to add compassionate and skilled...
- Providence, RI (14 miles from Somerset, MA)
- 6 days ago
- Providence, RI (14 miles from Somerset, MA)
- 6 days ago
Salary Not Available Position range in Rhode Island $36k - $54k Per Year Customer Care Representative Vontier Occupation: Customer Service Representatives Location: Providence, RI - 02919 Positions...
Delivery Station Customer Service Associate, DSL
- Middleborough, MA (17 miles from Somerset, MA)
- 9 days ago
- Middleborough, MA (17 miles from Somerset, MA)
- 9 days ago
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....
Customer Service Representative
- Raynham, MA (16 miles from Somerset, MA)
- 9 days ago
- Raynham, MA (16 miles from Somerset, MA)
- 9 days ago
#201960 Customer Service Representative REMOTE DATE: May 12, 2025 Overview PLACEMENT TYPE: Temporary SALARY: $13.95 to $15.50 an Hour START DATE: 05.19.2025 The primary role of the remote Customer Service...
Demographic Data for Somerset, MA
Moving to Somerset, MA? Find some basic demographic data about Somerset, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Somerset, MA
Highest Education Level
Customer Services in Somerset, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Forklift
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »