Customer Service Jobs in Somerset, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - PT
- Warwick, RI (14 miles from Somerset, MA)
- 3 days ago
- Warwick, RI (14 miles from Somerset, MA)
- 3 days ago
service....
- North Kingstown, RI (17 miles from Somerset, MA)
- 2 hours ago
- North Kingstown, RI (17 miles from Somerset, MA)
- 2 hours ago
Must have knowledge of Customer Service, insurance line business and selling skills. Effective oral and written communication, personal computer software and mathematical skills are necessary....
Customer Care Representative - WFH RI
- Warwick, RI (14 miles from Somerset, MA)
- 8 hours ago
- Warwick, RI (14 miles from Somerset, MA)
- 8 hours ago
All you need for the Customer Care Representative role is: Must reside in the State of Rhode Island 1 year of Call Center experience 6 months Customer Service experience Basic typing/computer experience...
- Foxborough, MA (23 miles from Somerset, MA)
- 8 hours ago
- Foxborough, MA (23 miles from Somerset, MA)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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Healthcare Inbound Customer Service Agent
- Providence, RI (14 miles from Somerset, MA)
- 18 hours ago
- Providence, RI (14 miles from Somerset, MA)
- 18 hours ago
We are seeking highly motivated Customer Service Agents, preferably with a healthcare background, although not necessary as we will train....
Customer Service Representative - Swansea, MA (Part-Time)
- Swansea, MA (3 miles from Somerset, MA)
- 1 day ago
- Swansea, MA (3 miles from Somerset, MA)
- 1 day ago
Customer service Writing skills English High school diploma or GED Analysis skills Organizational skills Computer skills 2 years Communication skills Entry level Full Job Description Our Customer Service...
Customer Service Representative- Smithfield, RI
- Smithfield, RI (22 miles from Somerset, MA)
- 1 day ago
- Smithfield, RI (22 miles from Somerset, MA)
- 1 day ago
Salary Not Available Position range in Rhode Island $36k - $54k Per Year Customer Service Representative- Smithfield, RI Fidelity Investments Occupation: Customer Service Representatives Location: Smithfield...
Customer Service Representative
- Warwick, RI (14 miles from Somerset, MA)
- 1 day ago
- Warwick, RI (14 miles from Somerset, MA)
- 1 day ago
This is a Full-Time Position RESPONSIBILITIES Provide outstanding customer service on all calls and online inquiries....
Savers / Value Village Careers - Customer Service Associate
- Warwick, RI (14 miles from Somerset, MA)
- 2 days ago
- Warwick, RI (14 miles from Somerset, MA)
- 2 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....
Crew Travel Customer Service Representative
- Providence, RI (14 miles from Somerset, MA)
- 3 days ago
- Providence, RI (14 miles from Somerset, MA)
- 3 days ago
Our Customer Service Representative will work in a high-touch service environment to handle customer service for some of our top clients at Amex GBT....
Customer Service Representative
- Warwick, RI (14 miles from Somerset, MA)
- 4 days ago
- Warwick, RI (14 miles from Somerset, MA)
- 4 days ago
We are looking to add a Customer Service Representative to our team at Bow Chika Wow Town!...
Part Time Flexible Customer Service Associate
- Warwick, RI (14 miles from Somerset, MA)
- 4 days ago
- Warwick, RI (14 miles from Somerset, MA)
- 4 days ago
The Part Time Flexible Customer Service Associate consults with customers on their rental....
Customer Service Associate - Temporary
- Rumford, RI (12 miles from Somerset, MA)
- 4 days ago
- Rumford, RI (12 miles from Somerset, MA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, Provider Relations
- Providence, RI (14 miles from Somerset, MA)
- 5 days ago
- Providence, RI (14 miles from Somerset, MA)
- 5 days ago
If you have prior experience in healthcare customer service, strong problem solving and communication skills, and are looking for your next career move, apply now!...
Customer Service Representative - Remote
- Providence, RI (14 miles from Somerset, MA)
- 5 days ago
- Providence, RI (14 miles from Somerset, MA)
- 5 days ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkDemographic Data for Somerset, MA
Moving to Somerset, MA? Find some basic demographic data about Somerset, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Somerset, MA
Highest Education Level
Customer Services in Somerset, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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