Customer Service Jobs in Sharon, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (7 miles from Sharon, MA)
- 12 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (7 miles from Sharon, MA)
- 12 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
Retail Customer Service Representative - Cashier
- Cambridge, MA (18 miles from Sharon, MA)
- 11 hours ago
- Cambridge, MA (18 miles from Sharon, MA)
- 11 hours ago
We are currently seeking self-motivated, hard-working, full- and part-time RETAIL CASHIER/CUSTOMER SERVICE REPRESENTATIVES....
Customer Care Representative (Virtual)
- Boston, MA (18 miles from Sharon, MA)
- 18 hours ago
- Boston, MA (18 miles from Sharon, MA)
- 18 hours ago
As a remote Benefits Representative, you will play a pivotal role in providing exceptional customer service and helping our members transform the way they protect their loved ones....
Veterinary Customer Service Representative
- Weymouth, MA (13 miles from Sharon, MA)
- 18 hours ago
- Weymouth, MA (13 miles from Sharon, MA)
- 18 hours ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Representative Part-Time $17 hourly
- North Attleboro, MA (12 miles from Sharon, MA)
- 22 hours ago
- North Attleboro, MA (12 miles from Sharon, MA)
- 22 hours ago
Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product...
- Seekonk, MA (19 miles from Sharon, MA)
- 23 hours ago
- Seekonk, MA (19 miles from Sharon, MA)
- 23 hours ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative - Work From Home
- Cranston, RI (24 miles from Sharon, MA)
- 1 day ago
- Cranston, RI (24 miles from Sharon, MA)
- 1 day ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkVeterinary Customer Service Representative
- South Weymouth, MA (12 miles from Sharon, MA)
- 1 day ago
- South Weymouth, MA (12 miles from Sharon, MA)
- 1 day ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Representative
- Waltham, MA (20 miles from Sharon, MA)
- 1 day ago
- Waltham, MA (20 miles from Sharon, MA)
- 1 day ago
Customer Service Representative Location: Waltham, MA Job Summary: Our client is seeking a dedicated and professional Customer Service Representative to join their esteemed team....
Associate Customer Service Representative
- Marlborough, MA (24 miles from Sharon, MA)
- 2 days ago
- Marlborough, MA (24 miles from Sharon, MA)
- 2 days ago
Apply to be an Associate Customer Service Representative today! 9888222...
Healthcare Customer Service Representative
- Stoughton, MA (4 miles from Sharon, MA)
- 2 days ago
- Stoughton, MA (4 miles from Sharon, MA)
- 2 days ago
This role focuses on outbound calls and requires strong communication and customer service skills....
Customer Service Representative Second Shift
- Cranston, RI (24 miles from Sharon, MA)
- 2 days ago
- Cranston, RI (24 miles from Sharon, MA)
- 2 days ago
Starting Salary: $21.50/hour Start Date: When there's a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them...
[Apply Now] Customer Service Representative
- Smithfield, RI (22 miles from Sharon, MA)
- 2 days ago
- Smithfield, RI (22 miles from Sharon, MA)
- 2 days ago
Starting Salary: $21.50 / hour Start Date: Whenthere's a question about your finances, you want answers andsupport fast. Our customers rely on ourContact Center Specialiststohelp them understand,...
Customer Service Representative
- North Providence, RI (21 miles from Sharon, MA)
- 2 days ago
- North Providence, RI (21 miles from Sharon, MA)
- 2 days ago
Starting Salary: $21.50/hour Start Date: When there's a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them...
Senior Client Service Representative
- Boston, MA (18 miles from Sharon, MA)
- 2 days ago
- Boston, MA (18 miles from Sharon, MA)
- 2 days ago
Senior Client Service Representative Aleron United States, Massachusetts, Boston Jul 01, 2025 Description Are you a Senior Client Service Representative looking to join one of the top companies in...
Demographic Data for Sharon, MA
Moving to Sharon, MA? Find some basic demographic data about Sharon, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Sharon, MA
Highest Education Level
Customer Services in Sharon, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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