Customer Service Jobs in Scituate, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (16 miles from Scituate, MA)
- 2 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (16 miles from Scituate, MA)
- 2 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
Client Service Representative, Alternatives
- Boston, MA (20 miles from Scituate, MA)
- 23 hours ago
- Boston, MA (20 miles from Scituate, MA)
- 23 hours ago
At BBH, Partnership is more than a form of ownershipits our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients...
Private Bank Client Relations Associate - Life Sciences
- Boston, MA (20 miles from Scituate, MA)
- 1 day ago
- Boston, MA (20 miles from Scituate, MA)
- 1 day ago
Description Citizens Private Bank has accelerated its strategy to build out Wealth Management, scale Business Banking, grow deposits, and expand in key growth markets. We are looking for talented...
Customer Service Associate Uniformed
- Dorchester, MA (19 miles from Scituate, MA)
- 1 day ago
- Dorchester, MA (19 miles from Scituate, MA)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
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On-Site Customer Service Representative - Somerville, MA
- Somerville, MA (22 miles from Scituate, MA)
- 1 day ago
- Somerville, MA (22 miles from Scituate, MA)
- 1 day ago
Job Summary: This position assists incoming callers with requests and provides great customer service. An upbeat, patient-centered attitude is a must!...
Customer Service Representative
- Stoughton, MA (18 miles from Scituate, MA)
- 3 days ago
- Stoughton, MA (18 miles from Scituate, MA)
- 3 days ago
This is a Full-Time Position RESPONSIBILITIES Provide outstanding customer service on all calls and online inquiries....
Customer Service Representative - FT
- East Boston, MA (19 miles from Scituate, MA)
- 3 days ago
- East Boston, MA (19 miles from Scituate, MA)
- 3 days ago
service....
Customer Service Representative
- Canton, MA (19 miles from Scituate, MA)
- 3 days ago
- Canton, MA (19 miles from Scituate, MA)
- 3 days ago
Service Description & Requirements Job Description We are searching for a Customer Service Representative to join our growing team....
REMOTE Virtual Customer Service Representative
- Boston, MA (20 miles from Scituate, MA)
- 4 days ago
- Boston, MA (20 miles from Scituate, MA)
- 4 days ago
EMSW Postdoctoral Research Fellow Virginia Commonwealth University Richmond, VA Full-time Research & Development Posted on June 01, 2025 Position Responsibilities: At VCU, we Make it Real through...
Remote WorkCustomer Service Representative
- Cambridge, MA (23 miles from Scituate, MA)
- 4 days ago
- Cambridge, MA (23 miles from Scituate, MA)
- 4 days ago
1. Respond to inquiries regarding photo sessions, packages, pricing, and availability. Maintain timely and professional communication through phone, email, and social media.2 Provide detailed...
Savers / Value Village Careers - Customer Service Associate
- Saugus, MA (24 miles from Scituate, MA)
- 4 days ago
- Saugus, MA (24 miles from Scituate, MA)
- 4 days ago
We are hiring for both Full Time and Part Time Customer Service Associate The opportunity to celebrate uniqueness....
Ramp Agent (Customer Service Agent) - BOS
- Boston, MA (20 miles from Scituate, MA)
- 5 days ago
- Boston, MA (20 miles from Scituate, MA)
- 5 days ago
Operate baggage scanners and computers to ensure baggage is routed accurately to the customer's destination. Scheduling is based on operational needs. Shifts range from early morning to overnight....
Customer Service Representative - Mercedes-Benz of Westwood
- Westwood, MA (23 miles from Scituate, MA)
- 5 days ago
- Westwood, MA (23 miles from Scituate, MA)
- 5 days ago
Overview Mercedes-Benz of Westwood is part of the fast-growing Group 1 Automotive, a leader in automotive retail, and we are looking to add a qualified Customer Service Representative to our team....
Guild - Payroll Customer Service Representative Grade 32 (Temporary Vacancy)(SY25-26)
- Roxbury, MA (19 miles from Scituate, MA)
- 5 days ago
- Roxbury, MA (19 miles from Scituate, MA)
- 5 days ago
This position is a temporary vacancy covering for a payroll customer service representative on leave....
Loss Prevention Customer Service Associate
- Westwood, MA (23 miles from Scituate, MA)
- 6 days ago
- Westwood, MA (23 miles from Scituate, MA)
- 6 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Demographic Data for Scituate, MA
Moving to Scituate, MA? Find some basic demographic data about Scituate, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Scituate, MA
Highest Education Level
Customer Services in Scituate, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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