Customer Service Jobs in Saugus, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Framingham, MA (23 miles from Saugus, MA)
- 7 days ago
- Framingham, MA (23 miles from Saugus, MA)
- 7 days ago
As the name suggests, your main priority is to provide great customer service....
- Dorchester, MA (11 miles from Saugus, MA)
- 22 hours ago
- Dorchester, MA (11 miles from Saugus, MA)
- 22 hours ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
Customer Service Agent - Seasonal
- East Boston, MA (6 miles from Saugus, MA)
- 19 hours ago
- East Boston, MA (6 miles from Saugus, MA)
- 19 hours ago
Excellent customer service skills and a positive attitude are required....
Customer Service Associate - Temporary
- South Boston, MA (9 miles from Saugus, MA)
- 19 hours ago
- South Boston, MA (9 miles from Saugus, MA)
- 19 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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- South Boston, MA (9 miles from Saugus, MA)
- 19 hours ago
- South Boston, MA (9 miles from Saugus, MA)
- 19 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Flexible Customer Service Associate
- Boston, MA (8 miles from Saugus, MA)
- 21 hours ago
- Boston, MA (8 miles from Saugus, MA)
- 21 hours ago
Job Qualifications: Previous customer service experience and sales skills. Ability to work in a fast-paced environment with a variety of tasks....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Natick, MA (21 miles from Saugus, MA)
- 1 day ago
- Natick, MA (21 miles from Saugus, MA)
- 1 day ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Customer Service Representative
- Lynn, MA (3 miles from Saugus, MA)
- 1 day ago
- Lynn, MA (3 miles from Saugus, MA)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Pharmacy Customer Service Associate
- Framingham, MA (23 miles from Saugus, MA)
- 1 day ago
- Framingham, MA (23 miles from Saugus, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - UniFirst
- Boston, MA (8 miles from Saugus, MA)
- 1 day ago
- Boston, MA (8 miles from Saugus, MA)
- 1 day ago
UniFirst is seeking a dedicated Customer Service Representative to join our team....
Customer Service Associate Representative
- Newton, MA (11 miles from Saugus, MA)
- 2 days ago
- Newton, MA (11 miles from Saugus, MA)
- 2 days ago
This is not your average customer service job - you'll work for a company that truly cares about people while helping our patients achieve happiness....
Remote WorkVeterinary Customer Service Representative
- Lawrence, MA (18 miles from Saugus, MA)
- 3 days ago
- Lawrence, MA (18 miles from Saugus, MA)
- 3 days ago
Answer phones and provide excellent customer service. Fill medications with care and empathy. Show understanding and empathy during end-of-life decisions....
Aviation Front Desk Customer Service Representative Part Time Job Concord, MA
- Concord, MA (17 miles from Saugus, MA)
- 4 days ago
- Concord, MA (17 miles from Saugus, MA)
- 4 days ago
customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer...
Customer Experience Associate, Temporary
- Boston, MA (8 miles from Saugus, MA)
- 4 days ago
- Boston, MA (8 miles from Saugus, MA)
- 4 days ago
What youll do as a Customer Experience Associate Provide exceptional customer service by demonstrating product knowledge and resolving customer inquiries in a timely manner....
- Peabody, MA (4 miles from Saugus, MA)
- 5 days ago
- Peabody, MA (4 miles from Saugus, MA)
- 5 days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Demographic Data for Saugus, MA
Moving to Saugus, MA? Find some basic demographic data about Saugus, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Saugus, MA
Highest Education Level
Customer Services in Saugus, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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