Customer Service Jobs in Salisbury, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Salem, NH (18 miles from Salisbury, MA)
- 19 days ago
- Salem, NH (18 miles from Salisbury, MA)
- 19 days ago
You re dedicated to selling and delivering a customer service experience that is unlike any other....
Pharmacy Customer Service Associate
- North Andover, MA (16 miles from Salisbury, MA)
- 12 hours ago
- North Andover, MA (16 miles from Salisbury, MA)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Hampton, NH (5 miles from Salisbury, MA)
- 3 days ago
- Hampton, NH (5 miles from Salisbury, MA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Windham, NH (22 miles from Salisbury, MA)
- 3 days ago
- Windham, NH (22 miles from Salisbury, MA)
- 3 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Customer Service & Retail Front Desk Associate - Store #268 - 10 Commerce Way
- North Andover, MA (16 miles from Salisbury, MA)
- 3 days ago
- North Andover, MA (16 miles from Salisbury, MA)
- 3 days ago
Customer service representatives, technicians, managers, and many more positions are available across the country....
Customer Service Representative
- Peabody, MA (22 miles from Salisbury, MA)
- 5 days ago
- Peabody, MA (22 miles from Salisbury, MA)
- 5 days ago
Listens and responds to customer service needs with the appropriate level of urgency. 6....
Customer Experience Associate I
- Salem, MA (23 miles from Salisbury, MA)
- 6 days ago
- Salem, MA (23 miles from Salisbury, MA)
- 6 days ago
EDUCATION and/or EXPERIENCE Associate's or Bachelor's degree and/or previous customer service experience preferred. Banking/financial services experience a plus, although not required....
Customer Service Representative
- Salem, MA (23 miles from Salisbury, MA)
- 7 days ago
- Salem, MA (23 miles from Salisbury, MA)
- 7 days ago
Job Listing ID: 4300998 Job Title: Customer Service Representative Application Deadline: 09/25/2025Job Location: Salem Date Posted: 06/28/2025Hours Worked Per Week: 40 Shift: Day Shift Duration of Job...
Customer Service Representative - Hybrid
- North Andover, MA (16 miles from Salisbury, MA)
- 8 days ago
- North Andover, MA (16 miles from Salisbury, MA)
- 8 days ago
Vaco Boston has partnered with our client to help fill a customer Service Representative role....
Customer Service Representative
- Haverhill, MA (10 miles from Salisbury, MA)
- 8 days ago
- Haverhill, MA (10 miles from Salisbury, MA)
- 8 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Healthcare Customer Service Representative
- Salem, MA (23 miles from Salisbury, MA)
- 13 days ago
- Salem, MA (23 miles from Salisbury, MA)
- 13 days ago
Job Summary: Job Title: Customer Service Representative - Medicare Advantage Job Description: We are seeking a dedicated and professional Customer Service Representative to join our Medicare Advantage...
Customer Service Representative (Change of Agent) - Remote USA R0049353
- Salem, MA (23 miles from Salisbury, MA)
- 13 days ago
- Salem, MA (23 miles from Salisbury, MA)
- 13 days ago
This is a remote position and you will report to the Manager, Customer Service and work under the leadership of the Associate Director, Customer Service....
Remote WorkRetail Customer Service Specialist
- Salem, NH (18 miles from Salisbury, MA)
- 14 days ago
- Salem, NH (18 miles from Salisbury, MA)
- 14 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Customer Service Representative
- Salem, NH (18 miles from Salisbury, MA)
- 18 days ago
- Salem, NH (18 miles from Salisbury, MA)
- 18 days ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
Customer Service Representative
- Portsmouth, NH (15 miles from Salisbury, MA)
- 20 days ago
- Portsmouth, NH (15 miles from Salisbury, MA)
- 20 days ago
Also responsible for developing and maintaining positive customer relations, as well as team member relations within the Customer Service Department....
Demographic Data for Salisbury, MA
Moving to Salisbury, MA? Find some basic demographic data about Salisbury, MA below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Salisbury, MA
Highest Education Level
Customer Services in Salisbury, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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