Customer Service Jobs in Rockland, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (7 miles from Rockland, MA)
- 11 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (7 miles from Rockland, MA)
- 11 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
Customer Care Representative (Virtual)
- Boston, MA (17 miles from Rockland, MA)
- 2 hours ago
- Boston, MA (17 miles from Rockland, MA)
- 2 hours ago
As a remote Benefits Representative, you will play a pivotal role in providing exceptional customer service and helping our members transform the way they protect their loved ones....
Veterinary Customer Service Representative
- Weymouth, MA (5 miles from Rockland, MA)
- 3 hours ago
- Weymouth, MA (5 miles from Rockland, MA)
- 3 hours ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Representative Part-Time $17 hourly
- North Attleboro, MA (24 miles from Rockland, MA)
- 6 hours ago
- North Attleboro, MA (24 miles from Rockland, MA)
- 6 hours ago
Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product...
Veterinary Customer Service Representative
- South Weymouth, MA (3 miles from Rockland, MA)
- 23 hours ago
- South Weymouth, MA (3 miles from Rockland, MA)
- 23 hours ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Healthcare Customer Service Representative
- Stoughton, MA (9 miles from Rockland, MA)
- 2 days ago
- Stoughton, MA (9 miles from Rockland, MA)
- 2 days ago
This role focuses on outbound calls and requires strong communication and customer service skills....
Senior Client Service Representative
- Boston, MA (17 miles from Rockland, MA)
- 2 days ago
- Boston, MA (17 miles from Rockland, MA)
- 2 days ago
Senior Client Service Representative Aleron United States, Massachusetts, Boston Jul 01, 2025 Description Are you a Senior Client Service Representative looking to join one of the top companies in...
- Cohasset, MA (8 miles from Rockland, MA)
- 2 days ago
- Cohasset, MA (8 miles from Rockland, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Dinner/Close Shift
- Medford, MA (21 miles from Rockland, MA)
- 2 days ago
- Medford, MA (21 miles from Rockland, MA)
- 2 days ago
As the name suggests, your main priority is to provide great customer service....
Pharmacy Customer Service Associate
- Holbrook, MA (4 miles from Rockland, MA)
- 2 days ago
- Holbrook, MA (4 miles from Rockland, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Financial Services - Senior Client Service Representative
- Boston, MA (17 miles from Rockland, MA)
- 2 days ago
- Boston, MA (17 miles from Rockland, MA)
- 2 days ago
Vaco Boston has partnered with on of Boston premier Investment Banks to hire a Senior Client Service Representative to join their team! Where: Boston (hybrid) Pay: $29/hour The Senior Client...
Customer Service Representative
- Whitman, MA (3 miles from Rockland, MA)
- 2 days ago
- Whitman, MA (3 miles from Rockland, MA)
- 2 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Saugus, MA (23 miles from Rockland, MA)
- 2 days ago
- Saugus, MA (23 miles from Rockland, MA)
- 2 days ago
We are hiring for both Full Time and Part Time Customer Service Associate + The opportunity to celebrate uniqueness....
Healthcare Customer Service Representative
- Stoughton, MA (9 miles from Rockland, MA)
- 3 days ago
- Stoughton, MA (9 miles from Rockland, MA)
- 3 days ago
This role focuses on outbound calls and requires strong communication and customer service skills....
Customer Service Representative (Remote) - $28/hr
- Boston, MA (17 miles from Rockland, MA)
- 3 days ago
- Boston, MA (17 miles from Rockland, MA)
- 3 days ago
Customer Service Representative (Remote) - $28/hr (Boston) Details Matter LLC image 1 of 1 compensation: $28 per hour employment type: experience level: no experience required job title: Customer Service...
Remote WorkDemographic Data for Rockland, MA
Moving to Rockland, MA? Find some basic demographic data about Rockland, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Rockland, MA
Highest Education Level
Customer Services in Rockland, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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