Customer Service Jobs in Revere, MA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 127 Jobs
TJocelyne Counseling and Consulting Clinic

Client Service Representative

We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...

Customer Service Associate

  • Framingham, MA (23 miles from Revere, MA)
  • 22 days ago
  • Framingham, MA (23 miles from Revere, MA)
  • 22 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative - PT

  • East Boston, MA (3 miles from Revere, MA)
  • 25 days ago
  • East Boston, MA (3 miles from Revere, MA)
  • 25 days ago

service....

F&I Customer Support Associate or Consultant

  • Boston, MA (5 miles from Revere, MA)
  • 5 hours ago
  • Boston, MA (5 miles from Revere, MA)
  • 5 hours ago

the Customer Service area OR + High School Diploma or Equivalent and 3 or more years of experience in the Customer Service area AND + Experience with Microsoft Office Preferred Qualifications: + Minimum...

Customer Service Representative

  • Boston, MA (5 miles from Revere, MA)
  • 9 hours ago
  • Boston, MA (5 miles from Revere, MA)
  • 9 hours ago

POSITION SUMMARY The Customer Service Representative is to provide professional, helpful, and high-quality service and assistance with customer orders....

Client Service Representative

  • Wakefield, MA (6 miles from Revere, MA)
  • 9 hours ago
  • Wakefield, MA (6 miles from Revere, MA)
  • 9 hours ago

The client service representative is the pivot around which the hospital operates and is responsible for: Customer service functions, including greeting visitors and answering telephones....

Amazon Locker+ Customer Service Associate

  • Methuen, MA (23 miles from Revere, MA)
  • 20 hours ago
  • Methuen, MA (23 miles from Revere, MA)
  • 20 hours ago

Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Lead Customer Service Representative

  • Methuen, MA (23 miles from Revere, MA)
  • 1 day ago
  • Methuen, MA (23 miles from Revere, MA)
  • 1 day ago

Store 4707512: 181 Pelham St, Methuen, Massachusetts 01844 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Wakefield, MA (6 miles from Revere, MA)
  • 1 day ago
  • Wakefield, MA (6 miles from Revere, MA)
  • 1 day ago

Store 4707500: 448 Salem St, Wakefield, Massachusetts 01880 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Somerville, MA (5 miles from Revere, MA)
  • 1 day ago
  • Somerville, MA (5 miles from Revere, MA)
  • 1 day ago

Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....

Customer Service Representative

  • Framingham, MA (23 miles from Revere, MA)
  • 1 day ago
  • Framingham, MA (23 miles from Revere, MA)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Pharmacy Customer Service Associate

  • East Boston, MA (3 miles from Revere, MA)
  • 1 day ago
  • East Boston, MA (3 miles from Revere, MA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate

  • Waltham, MA (13 miles from Revere, MA)
  • 2 days ago
  • Waltham, MA (13 miles from Revere, MA)
  • 2 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

International Customer Service Representative-Bilingual-English/Spanish

  • Bedford, MA (15 miles from Revere, MA)
  • 2 days ago
  • Bedford, MA (15 miles from Revere, MA)
  • 2 days ago

Job Title: International Customer Service Representative (Bilingual - English/Spanish) Job Type: Full-Time / Direct Hire Overview: We are seeking a detail-oriented and bilingual International Customer...

Customer Service Representative (REMOTE: 10:30am-7pmEDT)

  • Waltham, MA (13 miles from Revere, MA)
  • 2 days ago
  • Waltham, MA (13 miles from Revere, MA)
  • 2 days ago

Our Customer Service team is critical to the success of preserving the stem cells....

Remote Work

Demographic Data for Revere, MA

Moving to Revere, MA? Find some basic demographic data about Revere, MA below.


Local
National
62,252
839
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Revere, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Revere, MA offer the following education background
High School or GED
35.2%
Bachelor's Degree
25.1%
Associate's Degree
15.8%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Revere, MA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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