Customer Service Jobs in Randolph, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (6 miles from Randolph, MA)
- 2 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (6 miles from Randolph, MA)
- 2 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
Customer Service Representative
- Boston, MA (12 miles from Randolph, MA)
- 9 hours ago
- Boston, MA (12 miles from Randolph, MA)
- 9 hours ago
Customer Service Representative **Sr....
Remote WorkAdmin Customer Care Representative
- Quincy, MA (5 miles from Randolph, MA)
- 17 hours ago
- Quincy, MA (5 miles from Randolph, MA)
- 17 hours ago
Provide excellent customer service to both internal and external customers. Enhance customer loyalty through engagement via phone and email....
Pharmacy Customer Service Associate
- Ashland, MA (21 miles from Randolph, MA)
- 1 day ago
- Ashland, MA (21 miles from Randolph, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative I
- Somerville, MA (14 miles from Randolph, MA)
- 1 day ago
- Somerville, MA (14 miles from Randolph, MA)
- 1 day ago
The primary goal of PBS is to resolve the guarantors concerns focusing on providing excellent customer service that enhances their overall experience with MGB. - Respond to patient/guarantor/Customer...
Customer Service Associate - Nights/Weekends
- Boston, MA (12 miles from Randolph, MA)
- 1 day ago
- Boston, MA (12 miles from Randolph, MA)
- 1 day ago
As the name suggests, your main priority is to provide great customer service....
Client Service Representative (Hybrid)
- Milford, MA (23 miles from Randolph, MA)
- 1 day ago
- Milford, MA (23 miles from Randolph, MA)
- 1 day ago
The ideal candidate will provide exceptional customer service to clients, resolve inquiries, and ensure customer satisfaction....
Remote --- Customer Service Representative
- Winter Hill, MA (15 miles from Randolph, MA)
- 1 day ago
- Winter Hill, MA (15 miles from Randolph, MA)
- 1 day ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
Remote WorkClient Service Representative I - October Start
- Boston, MA (12 miles from Randolph, MA)
- 2 days ago
- Boston, MA (12 miles from Randolph, MA)
- 2 days ago
WHAT WE ARE LOOKING FOR Associates Degree or equivalent experience preferred. 0-1+ year of customer service experience preferred. Detailed communication and analytical skills....
- Everett, MA (16 miles from Randolph, MA)
- 2 days ago
- Everett, MA (16 miles from Randolph, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Representative - Cashier
- Cambridge, MA (14 miles from Randolph, MA)
- 5 days ago
- Cambridge, MA (14 miles from Randolph, MA)
- 5 days ago
We are currently seeking self-motivated, hard-working, full- and part-time RETAIL CASHIER/CUSTOMER SERVICE REPRESENTATIVES....
Customer Care Representative (Virtual)
- Boston, MA (12 miles from Randolph, MA)
- 5 days ago
- Boston, MA (12 miles from Randolph, MA)
- 5 days ago
As a remote Benefits Representative, you will play a pivotal role in providing exceptional customer service and helping our members transform the way they protect their loved ones....
Veterinary Customer Service Representative
- Weymouth, MA (6 miles from Randolph, MA)
- 5 days ago
- Weymouth, MA (6 miles from Randolph, MA)
- 5 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Representative Part-Time $17 hourly
- North Attleboro, MA (19 miles from Randolph, MA)
- 5 days ago
- North Attleboro, MA (19 miles from Randolph, MA)
- 5 days ago
Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product...
Customer Service Representative - Work From Home
- Cumberland, RI (24 miles from Randolph, MA)
- 5 days ago
- Cumberland, RI (24 miles from Randolph, MA)
- 5 days ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkDemographic Data for Randolph, MA
Moving to Randolph, MA? Find some basic demographic data about Randolph, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Randolph, MA
Highest Education Level
Customer Services in Randolph, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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