Customer Service Jobs in Randolph, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (6 miles from Randolph, MA)
- 11 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (6 miles from Randolph, MA)
- 11 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
Environmental Central Customer Service Representative
- Humarock, MA (19 miles from Randolph, MA)
- 4 days ago
- Humarock, MA (19 miles from Randolph, MA)
- 4 days ago
Clean Harbors is looking for an Environmental Central Customer Service Representative to sit in our Norwell, MA office....
Customer Service Representative - PT
- East Boston, MA (14 miles from Randolph, MA)
- 20 days ago
- East Boston, MA (14 miles from Randolph, MA)
- 20 days ago
service....
Customer Service Representative
- Burlington, MA (24 miles from Randolph, MA)
- 4 hours ago
- Burlington, MA (24 miles from Randolph, MA)
- 4 hours ago
Ferguson is seeking a Showroom Customer Service Representative to provide outstanding customer service while assisting clients on the showroom floor....
Customer Service Representative
- Framingham, MA (21 miles from Randolph, MA)
- 4 hours ago
- Framingham, MA (21 miles from Randolph, MA)
- 4 hours ago
Promote a positive Company image in support of Customer Service objectives and mission statement....
Pharmacy Customer Service Associate
- Southborough, MA (23 miles from Randolph, MA)
- 19 hours ago
- Southborough, MA (23 miles from Randolph, MA)
- 19 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Lexington, MA (21 miles from Randolph, MA)
- 20 hours ago
- Lexington, MA (21 miles from Randolph, MA)
- 20 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative Patient Billing Solutions
- Somerville, MA (14 miles from Randolph, MA)
- 21 hours ago
- Somerville, MA (14 miles from Randolph, MA)
- 21 hours ago
The primary goal of PBS is to resolve the guarantors concerns focusing on providing excellent customer service that enhances their overall experience with MGB. - Respond to patient/guarantor/Customer...
Customer Service Representative
- Dedham, MA (7 miles from Randolph, MA)
- 1 day ago
- Dedham, MA (7 miles from Randolph, MA)
- 1 day ago
Minimum of one plus years of customer service or teller experience. Demonstrated communication, customer service, and organizational skills....
Part-Time Customer Service Associate
- Boston, MA (12 miles from Randolph, MA)
- 2 days ago
- Boston, MA (12 miles from Randolph, MA)
- 2 days ago
: Non-Exempt REPORTS TO: Ticketing Services Associates and Coordinators SALARY: $17 hourly The Customer Service Representative assists Ticketing Services Management with Customer Service operationsand...
Customer Service Representative - Join Fast
- Boston, MA (12 miles from Randolph, MA)
- 2 days ago
- Boston, MA (12 miles from Randolph, MA)
- 2 days ago
un Customer Service Representative - Join Fast compensation: To be discussed....
Customer Service Representative - Service Team
- Woburn, MA (22 miles from Randolph, MA)
- 2 days ago
- Woburn, MA (22 miles from Randolph, MA)
- 2 days ago
Customer Service Representative - Service Team Customer Service Representative - Service Team Location: Woburn, MA, United States Job Family : Professional - Entry Job Type : Regular Posted : May 2,...
Part Time Customer Service Representative
- Dorchester, MA (9 miles from Randolph, MA)
- 2 days ago
- Dorchester, MA (9 miles from Randolph, MA)
- 2 days ago
Job Summary: Dependable Cleaners is seeking friendly Part Time Customer Service Representatives (CSRs) to join our team in Dorchester....
Banking Customer Service Representative
- Wakefield, MA (22 miles from Randolph, MA)
- 3 days ago
- Wakefield, MA (22 miles from Randolph, MA)
- 3 days ago
Previous experience in a call center, customer service, or banking environment preferred. Strong communication and interpersonal skills....
Customer Service Representative
- Lynn, MA (20 miles from Randolph, MA)
- 3 days ago
- Lynn, MA (20 miles from Randolph, MA)
- 3 days ago
Vaco Boston has partnered with our client to hire a Customer Service Representative to join their team!...
Demographic Data for Randolph, MA
Moving to Randolph, MA? Find some basic demographic data about Randolph, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Randolph, MA
Highest Education Level
Customer Services in Randolph, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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