Customer Service Jobs in Plympton, MA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 44 Jobs
TJocelyne Counseling and Consulting Clinic

Client Service Representative

We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...

Environmental Central Customer Service Representative

  • North Scituate, MA (17 miles from Plympton, MA)
  • 6 hours ago
  • North Scituate, MA (17 miles from Plympton, MA)
  • 6 hours ago

Clean Harbors is looking for an Environmental Central Customer Service Representative to sit in our Norwell, MA office....

Customer Service Representative

  • Stoughton, MA (18 miles from Plympton, MA)
  • 3 hours ago
  • Stoughton, MA (18 miles from Plympton, MA)
  • 3 hours ago

This is a Full-Time Position RESPONSIBILITIES Provide outstanding customer service on all calls and online inquiries....

Customer Service Representative

  • Abington, MA (12 miles from Plympton, MA)
  • 3 days ago
  • Abington, MA (12 miles from Plympton, MA)
  • 3 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

AY25-26 Customer Relations Specialist (Work Study)

  • Bridgewater, MA (8 miles from Plympton, MA)
  • 4 days ago
  • Bridgewater, MA (8 miles from Plympton, MA)
  • 4 days ago

University Events provides a high level of customer service to event sponsors while managing limited space and other resources in service of the University mission....

Customer Service Associate - Temporary

  • Quincy, MA (21 miles from Plympton, MA)
  • 4 days ago
  • Quincy, MA (21 miles from Plympton, MA)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative

  • Fairhaven, MA (23 miles from Plympton, MA)
  • 5 days ago
  • Fairhaven, MA (23 miles from Plympton, MA)
  • 5 days ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Client Service Representative, NEAMC

  • West Bridgewater, MA (11 miles from Plympton, MA)
  • 7 days ago
  • West Bridgewater, MA (11 miles from Plympton, MA)
  • 7 days ago

If you thrive on multitasking and can navigate unexpected situations with ease, you're the problem solver we're looking for. + Customer Service Excellence: If you've excelled in customer service, you...

Customer Service Associate

  • Norwood, MA (24 miles from Plympton, MA)
  • 7 days ago
  • Norwood, MA (24 miles from Plympton, MA)
  • 7 days ago

We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....

AY25-26 Customer Relations Specialist (Non-Work Study)

  • Bridgewater, MA (8 miles from Plympton, MA)
  • 9 days ago
  • Bridgewater, MA (8 miles from Plympton, MA)
  • 9 days ago

University Events provides a high level of customer service to event sponsors while managing limited space and other resources in service of the University mission....

Retail Customer Service Supervisor

  • Bourne, MA (20 miles from Plympton, MA)
  • 9 days ago
  • Bourne, MA (20 miles from Plympton, MA)
  • 9 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Pharmacy Customer Service Associate

  • Brockton, MA (13 miles from Plympton, MA)
  • 9 days ago
  • Brockton, MA (13 miles from Plympton, MA)
  • 9 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Ticket Sales and Customer Service Associate

  • Foxborough, MA (22 miles from Plympton, MA)
  • 9 days ago
  • Foxborough, MA (22 miles from Plympton, MA)
  • 9 days ago

Service Associate will support the Ticket Sales & Customer Service staff by assisting with the daily functions and responsibilities of the department....

Call Center Customer Service Representative (Temporary)

  • Brockton, MA (13 miles from Plympton, MA)
  • 12 days ago
  • Brockton, MA (13 miles from Plympton, MA)
  • 12 days ago

Job Description: We are looking for a Customer Service Representative to provide temporary coverage on our team....

Customer Service Representative

  • Canton, MA (21 miles from Plympton, MA)
  • 12 days ago
  • Canton, MA (21 miles from Plympton, MA)
  • 12 days ago

Job Summary Our client, a security services company in Canton, is seeking a Customer Service Representative to join their team....

Demographic Data for Plympton, MA

Moving to Plympton, MA? Find some basic demographic data about Plympton, MA below.


Local
National
2,930
71
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Plympton, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Plympton, MA offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Plympton, MA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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