Customer Service Jobs in Plymouth, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (24 miles from Plymouth, MA)
- 6 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (24 miles from Plymouth, MA)
- 6 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
Customer Service Representative
- Abington, MA (23 miles from Plymouth, MA)
- 2 days ago
- Abington, MA (23 miles from Plymouth, MA)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
AY25-26 Customer Relations Specialist (Work Study)
- Bridgewater, MA (18 miles from Plymouth, MA)
- 3 days ago
- Bridgewater, MA (18 miles from Plymouth, MA)
- 3 days ago
University Events provides a high level of customer service to event sponsors while managing limited space and other resources in service of the University mission....
- Fairhaven, MA (20 miles from Plymouth, MA)
- 4 days ago
- Fairhaven, MA (20 miles from Plymouth, MA)
- 4 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
- Yarmouth Port, MA (24 miles from Plymouth, MA)
- 5 days ago
- Yarmouth Port, MA (24 miles from Plymouth, MA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative, NEAMC
- West Bridgewater, MA (22 miles from Plymouth, MA)
- 6 days ago
- West Bridgewater, MA (22 miles from Plymouth, MA)
- 6 days ago
If you thrive on multitasking and can navigate unexpected situations with ease, you're the problem solver we're looking for. + Customer Service Excellence: If you've excelled in customer service, you...
Showroom Customer Service Representative
- Mashpee, MA (19 miles from Plymouth, MA)
- 6 days ago
- Mashpee, MA (19 miles from Plymouth, MA)
- 6 days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
AY25-26 Customer Relations Specialist (Non-Work Study)
- Bridgewater, MA (18 miles from Plymouth, MA)
- 8 days ago
- Bridgewater, MA (18 miles from Plymouth, MA)
- 8 days ago
University Events provides a high level of customer service to event sponsors while managing limited space and other resources in service of the University mission....
Retail Customer Service Supervisor
- Bourne, MA (10 miles from Plymouth, MA)
- 8 days ago
- Bourne, MA (10 miles from Plymouth, MA)
- 8 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Pharmacy Customer Service Associate
- Brockton, MA (24 miles from Plymouth, MA)
- 8 days ago
- Brockton, MA (24 miles from Plymouth, MA)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Call Center Customer Service Representative (Temporary)
- Brockton, MA (24 miles from Plymouth, MA)
- 11 days ago
- Brockton, MA (24 miles from Plymouth, MA)
- 11 days ago
Job Description: We are looking for a Customer Service Representative to provide temporary coverage on our team....
Customer Service Representative
- New Bedford, MA (22 miles from Plymouth, MA)
- 12 days ago
- New Bedford, MA (22 miles from Plymouth, MA)
- 12 days ago
(FOC) Customer Service Representativeswork in a fast-paced environment answering inbound and making outboundcalls....
Customer Service Representative/Technical Support
- New Bedford, MA (22 miles from Plymouth, MA)
- 15 days ago
- New Bedford, MA (22 miles from Plymouth, MA)
- 15 days ago
un Customer Service Representative/Technical Support (New Bedford) compensation: $20.00 employment type: experience level: mid level job title: Customer Service Representative/Technical Support We are...
Customer Service Associate - Temporary
- Marshfield, MA (16 miles from Plymouth, MA)
- 16 days ago
- Marshfield, MA (16 miles from Plymouth, MA)
- 16 days ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Retail Customer Experience Associate, Hanover - Full Time
- Hanover, MA (20 miles from Plymouth, MA)
- 20 days ago
- Hanover, MA (20 miles from Plymouth, MA)
- 20 days ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
Demographic Data for Plymouth, MA
Moving to Plymouth, MA? Find some basic demographic data about Plymouth, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Plymouth, MA
Highest Education Level
Customer Services in Plymouth, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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