Customer Service Jobs in Plymouth, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (24 miles from Plymouth, MA)
- 9 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (24 miles from Plymouth, MA)
- 9 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
Customer Service Associate - Temporary
- Yarmouth Port, MA (24 miles from Plymouth, MA)
- 20 hours ago
- Yarmouth Port, MA (24 miles from Plymouth, MA)
- 20 hours ago
**Job ID:** 1650801BR **Title:** Customer Service Associate - Temporary **Company Indicator:** Walgreens **Employment Type:** Part-time **Job Function:** Retail **Full Store Address:** 918 ROUTE 6A,...
Dispensary Associate-PT (New Bedford)
- New Bedford, MA (22 miles from Plymouth, MA)
- 21 hours ago
- New Bedford, MA (22 miles from Plymouth, MA)
- 21 hours ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Pharmacy Customer Service Associate
- Mashpee, MA (19 miles from Plymouth, MA)
- 22 hours ago
- Mashpee, MA (19 miles from Plymouth, MA)
- 22 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Taunton, MA (24 miles from Plymouth, MA)
- 2 days ago
- Taunton, MA (24 miles from Plymouth, MA)
- 2 days ago
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
- North Dartmouth, MA (24 miles from Plymouth, MA)
- 4 days ago
- North Dartmouth, MA (24 miles from Plymouth, MA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Call Center Customer Service Representative
- East Taunton, MA (19 miles from Plymouth, MA)
- 4 days ago
- East Taunton, MA (19 miles from Plymouth, MA)
- 4 days ago
Enters customer information into customer service software to document each call....
Part-time Call Center Customer Service Representative
- Taunton, MA (24 miles from Plymouth, MA)
- 5 days ago
- Taunton, MA (24 miles from Plymouth, MA)
- 5 days ago
Enters customer information into customer service software to document each call....
Wholesale Customer Service Representative I
- Taunton, MA (24 miles from Plymouth, MA)
- 6 days ago
- Taunton, MA (24 miles from Plymouth, MA)
- 6 days ago
Wholesale Customer Service Representative I 3.3 3.3 out of 5 stars 151 Charles F Colton Road, Taunton, MA 02780 Description: Function: Support sales effort by providing customer service and order fulfillment...
Customer Service Representative
- New Bedford, MA (22 miles from Plymouth, MA)
- 8 days ago
- New Bedford, MA (22 miles from Plymouth, MA)
- 8 days ago
Aleading manufacturer is seeking a Customer Service Representative to join their team....
Customer Service Representative
- New Bedford, MA (22 miles from Plymouth, MA)
- 11 days ago
- New Bedford, MA (22 miles from Plymouth, MA)
- 11 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Part Time Customer Service and Sales Associate
- Barnstable, MA (21 miles from Plymouth, MA)
- 11 days ago
- Barnstable, MA (21 miles from Plymouth, MA)
- 11 days ago
The Part Time Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our...
- Abington, MA (23 miles from Plymouth, MA)
- 12 days ago
- Abington, MA (23 miles from Plymouth, MA)
- 12 days ago
The role of Dispensary Associate is more customer service and success than sales....
Customer Service Representative
- West Bridgewater, MA (22 miles from Plymouth, MA)
- 14 days ago
- West Bridgewater, MA (22 miles from Plymouth, MA)
- 14 days ago
Under the direction of the Manager of Customer Service and Cash Applications, provides outstanding customer service to patients of Signature Healthcare Brockton Hospital....
Part Time Customer Service Representative
- Scituate, MA (21 miles from Plymouth, MA)
- 14 days ago
- Scituate, MA (21 miles from Plymouth, MA)
- 14 days ago
Job Summary: Dependable Cleaners is seeking friendly Part Time Customer Service Representatives (CSRs) to join our team in Quincy/Milton....
Demographic Data for Plymouth, MA
Moving to Plymouth, MA? Find some basic demographic data about Plymouth, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Plymouth, MA
Highest Education Level
Customer Services in Plymouth, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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