Customer Service Jobs in Pittsfield, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Troy, NY (24 miles from Pittsfield, MA)
- 2 hours ago
- Troy, NY (24 miles from Pittsfield, MA)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Lee, MA (13 miles from Pittsfield, MA)
- 2 hours ago
- Lee, MA (13 miles from Pittsfield, MA)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- West Sand Lake, NY (20 miles from Pittsfield, MA)
- 2 days ago
- West Sand Lake, NY (20 miles from Pittsfield, MA)
- 2 days ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Retail Customer Service Cashier
- Canaan, NY (8 miles from Pittsfield, MA)
- 3 days ago
- Canaan, NY (8 miles from Pittsfield, MA)
- 3 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Required Skills & Qualifications: - Highschool diploma or equivalent - Proven customer service experience,preferably in a technical or service-based industry. - Strong phonehandling and communication...
Requirements of thisposition are: - Previous customer service experience in an officeenvironment - Excellent customer service skills - Ability to multi-taskin a fast-paced environment - Demonstrated...
Customer Service Representative - Commercial Printer or Print Environment in Pittsfield,MA,US
- Pittsfield, MA
- 12 days ago
- Pittsfield, MA
- 12 days ago
Title: Customer Service Representative Location: Pittsfield, MA Job Status: Full Time Reports to: General Manager Location: 3 Federico Drive Work Schedule: 8:00 am - 5:00 pm; M-F Travel Required:...
- Troy, NY (24 miles from Pittsfield, MA)
- 12 days ago
- Troy, NY (24 miles from Pittsfield, MA)
- 12 days ago
Job Order Number: DG0012015 Job Title: PT Customer Service Associate Company: Hannaford Location: Troy, NY Salary: Education: Information Not Provided Experience: Information Not Provided Hours: Duration...
- Troy, NY (24 miles from Pittsfield, MA)
- 28 days ago
- Troy, NY (24 miles from Pittsfield, MA)
- 28 days ago
Joining a clinic with its own unique identity is like a cross-country car ride with your ears flapping in the breeze. Troy Veterinary Hospital is looking to add a compassionate and skilled...
Customer Service Representative - Facilities Operations & Maintenance.
- Washington, MA (12 miles from Pittsfield, MA)
- 30+ days ago
- Washington, MA (12 miles from Pittsfield, MA)
- 30+ days ago
High school diploma or GED with a minimum of 3+ years of experience in a customer service/helpdesk-oriented role....
- Castleton on Hudson, NY (21 miles from Pittsfield, MA)
- 45+ days ago
- Castleton on Hudson, NY (21 miles from Pittsfield, MA)
- 45+ days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Demographic Data for Pittsfield, MA
Moving to Pittsfield, MA? Find some basic demographic data about Pittsfield, MA below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Pittsfield, MA
Highest Education Level
Customer Services in Pittsfield, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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