Customer Service Jobs in Pepperell, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Veterinary Customer Service Representative
- Lowell Rd Veterinary Center
- Hudson, NH (11 miles from Pepperell, MA)
- 7 days ago
- Lowell Rd Veterinary Center
- Hudson, NH (11 miles from Pepperell, MA)
- 7 days ago
Company Description Lowell Road Veterinary Center is a state of the art, multi-doctor veterinary hospital that offers personal, progressive, and comprehensive animal care to dogs, cats, and pocket...
Customer Service Representative - UniFirst ($1,000 Sign On)
- Manchester, NH (23 miles from Pepperell, MA)
- 15 days ago
- Manchester, NH (23 miles from Pepperell, MA)
- 15 days ago
Provide excellent customer service to both customers and UniFirst personnel....
Customer Success Representative I
- Londonderry, NH (17 miles from Pepperell, MA)
- 5 hours ago
- Londonderry, NH (17 miles from Pepperell, MA)
- 5 hours ago
service skills, able to deliver desired customer service experience Motivated and target driven to meet, and strive to exceed the sales/service targets and expectations Detail orientated with strong...
Retail Customer Service Associate Full Time
- Hudson, NH (11 miles from Pepperell, MA)
- 6 hours ago
- Hudson, NH (11 miles from Pepperell, MA)
- 6 hours ago
service to members....
Retail Customer Service Associate Full Time
- Hudson, MA (19 miles from Pepperell, MA)
- 16 hours ago
- Hudson, MA (19 miles from Pepperell, MA)
- 16 hours ago
service to members....
Customer Service Representative
- Gardner, MA (20 miles from Pepperell, MA)
- 21 hours ago
- Gardner, MA (20 miles from Pepperell, MA)
- 21 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Wilmington, MA (22 miles from Pepperell, MA)
- 21 hours ago
- Wilmington, MA (22 miles from Pepperell, MA)
- 21 hours ago
We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....
Customer Service Representative
- Merrimack, NH (13 miles from Pepperell, MA)
- 1 day ago
- Merrimack, NH (13 miles from Pepperell, MA)
- 1 day ago
Job Overview The Customer Service Representative is responsible for the customer service needs of the Getinge business....
Customer Service Representative
- Londonderry, NH (17 miles from Pepperell, MA)
- 2 days ago
- Londonderry, NH (17 miles from Pepperell, MA)
- 2 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Retail Customer Service Team Member-8
- Leominster, MA (13 miles from Pepperell, MA)
- 2 days ago
- Leominster, MA (13 miles from Pepperell, MA)
- 2 days ago
Store - WOR-LEOMINSTER, MADeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Representative
- Dracut, MA (14 miles from Pepperell, MA)
- 2 days ago
- Dracut, MA (14 miles from Pepperell, MA)
- 2 days ago
Customer Service Representative "CSR" Lazy River Products' Customer Service Representatives "CSR" will be primarily responsible for providing superior support, interaction, and educational guidance...
- Billerica, MA (19 miles from Pepperell, MA)
- 2 days ago
- Billerica, MA (19 miles from Pepperell, MA)
- 2 days ago
service, call centers, or administrative support roles Familiarity with CRM is a plus High school diploma or equivalent Responsibilities: Make outbound calls to customers from a provided list to follow...
Customer Service Associate - Temporary
- Merrimack, NH (13 miles from Pepperell, MA)
- 3 days ago
- Merrimack, NH (13 miles from Pepperell, MA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- West Boylston, MA (23 miles from Pepperell, MA)
- 4 days ago
- West Boylston, MA (23 miles from Pepperell, MA)
- 4 days ago
Expected Skills and Experience Exceptional customer service and organizational skills, and the ability to work well with people....
Customer Service Representative
- Northborough, MA (23 miles from Pepperell, MA)
- 5 days ago
- Northborough, MA (23 miles from Pepperell, MA)
- 5 days ago
We are currently seeking a Customer Service Representative for a home remodeling company located in Northborough, MA....
Demographic Data for Pepperell, MA
Moving to Pepperell, MA? Find some basic demographic data about Pepperell, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Pepperell, MA
Highest Education Level
Customer Services in Pepperell, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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