Customer Service Jobs in Pembroke, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (12 miles from Pembroke, MA)
- 10 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (12 miles from Pembroke, MA)
- 10 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
Healthcare Customer Service Representative
- Stoughton, MA (16 miles from Pembroke, MA)
- 16 hours ago
- Stoughton, MA (16 miles from Pembroke, MA)
- 16 hours ago
This role focuses on **outbound calls** and requires strong communication and customer service skills....
Senior Client Service Representative
- Boston, MA (24 miles from Pembroke, MA)
- 18 hours ago
- Boston, MA (24 miles from Pembroke, MA)
- 18 hours ago
Senior Client Service Representative ID: 551744 Posted: 7/1/2025 Location: Boston, MA Category: Pro - Accounting/Finance Job Type: Temporary Duration: 3 - 6 Months Description Are you a Senior...
- Cohasset, MA (11 miles from Pembroke, MA)
- 19 hours ago
- Cohasset, MA (11 miles from Pembroke, MA)
- 19 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Holbrook, MA (11 miles from Pembroke, MA)
- 1 day ago
- Holbrook, MA (11 miles from Pembroke, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Financial Services - Senior Client Service Representative
- Boston, MA (24 miles from Pembroke, MA)
- 1 day ago
- Boston, MA (24 miles from Pembroke, MA)
- 1 day ago
Vaco Boston has partnered with on of Boston premier Investment Banks to hire a Senior Client Service Representative to join their team! Where: Boston (hybrid) Pay: $29/hour The Senior Client...
Customer Service Representative
- Whitman, MA (7 miles from Pembroke, MA)
- 1 day ago
- Whitman, MA (7 miles from Pembroke, MA)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Norwood, MA (21 miles from Pembroke, MA)
- 1 day ago
- Norwood, MA (21 miles from Pembroke, MA)
- 1 day ago
We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....
Healthcare Customer Service Representative
- Stoughton, MA (16 miles from Pembroke, MA)
- 1 day ago
- Stoughton, MA (16 miles from Pembroke, MA)
- 1 day ago
This role focuses on outbound calls and requires strong communication and customer service skills....
Customer Service Representative (Remote) - $28/hr
- Boston, MA (24 miles from Pembroke, MA)
- 1 day ago
- Boston, MA (24 miles from Pembroke, MA)
- 1 day ago
Customer Service Representative (Remote) - $28/hr (Boston) Details Matter LLC image 1 of 1 compensation: $28 per hour employment type: experience level: no experience required job title: Customer Service...
Remote WorkDelivery Station Customer Service Associate, DSL
- Canton, MA (18 miles from Pembroke, MA)
- 2 days ago
- Canton, MA (18 miles from Pembroke, MA)
- 2 days ago
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....
Customer Service Representative A
- Hanover, MA (4 miles from Pembroke, MA)
- 3 days ago
- Hanover, MA (4 miles from Pembroke, MA)
- 3 days ago
Handyman Connection, South Shore has been in business 6 years and is a locally owned Home Improvement company dedicated to excellent customer service and quality workmanship....
- Taunton, MA (19 miles from Pembroke, MA)
- 3 days ago
- Taunton, MA (19 miles from Pembroke, MA)
- 3 days ago
It combines sales support, customer service, and front office responsibilities....
Customer Service Representative
- Westwood, MA (23 miles from Pembroke, MA)
- 3 days ago
- Westwood, MA (23 miles from Pembroke, MA)
- 3 days ago
Store - BOS-WESTWOOD, MA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Loss Prevention Customer Service Associate II Dedham MA
- Dedham, MA (23 miles from Pembroke, MA)
- 3 days ago
- Dedham, MA (23 miles from Pembroke, MA)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Pembroke, MA
Moving to Pembroke, MA? Find some basic demographic data about Pembroke, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Pembroke, MA
Highest Education Level
Customer Services in Pembroke, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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