Customer Service Jobs in Palmer, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Chicopee, MA (15 miles from Palmer, MA)
- 17 hours ago
- Chicopee, MA (15 miles from Palmer, MA)
- 17 hours ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Veterinary Customer Service Representative, VESH
- South Deerfield, MA (24 miles from Palmer, MA)
- 17 hours ago
- South Deerfield, MA (24 miles from Palmer, MA)
- 17 hours ago
Are you passionate about animals and have a knack for excellent customer service? We are seeking a Client Liaison to join our dedicated team at VESH South Deerfield!...
Pharmacy Customer Service Associate
- Ludlow, MA (7 miles from Palmer, MA)
- 22 hours ago
- Ludlow, MA (7 miles from Palmer, MA)
- 22 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Manufacturing Customer Service Representative
- Chicopee, MA (15 miles from Palmer, MA)
- 8 days ago
- Chicopee, MA (15 miles from Palmer, MA)
- 8 days ago
Provides and monitors the metric for on-time delivery, order fulfillment and cycle time....
Retail Customer Service Cashier
- Willington, CT (20 miles from Palmer, MA)
- 8 days ago
- Willington, CT (20 miles from Palmer, MA)
- 8 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative (Manufacturing)
- Westfield, MA (23 miles from Palmer, MA)
- 9 days ago
- Westfield, MA (23 miles from Palmer, MA)
- 9 days ago
Westfield Electroplating Company is seeking a knowledgeable Customer Service Representative....
U-Box Customer Care Representative (CDL)
- West Springfield, MA (17 miles from Palmer, MA)
- 13 days ago
- West Springfield, MA (17 miles from Palmer, MA)
- 13 days ago
Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....
Part Time Customer Service and Sales Associate
- Auburn, MA (23 miles from Palmer, MA)
- 15 days ago
- Auburn, MA (23 miles from Palmer, MA)
- 15 days ago
The Part Time Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our...
- Enfield, CT (19 miles from Palmer, MA)
- 16 days ago
- Enfield, CT (19 miles from Palmer, MA)
- 16 days ago
As the name suggests, your main priority is to provide great customer service....
Client Service Representative - AMAZING BENEFITS!
- Haydenville, MA (24 miles from Palmer, MA)
- 16 days ago
- Haydenville, MA (24 miles from Palmer, MA)
- 16 days ago
Takes and routes messages for veterinarians and staff members....
Customer Service Representative
- East Windsor, CT (24 miles from Palmer, MA)
- 18 days ago
- East Windsor, CT (24 miles from Palmer, MA)
- 18 days ago
Customer Service Representative to join our team....
Client Service Representative (Onsite)
- Springfield, MA (15 miles from Palmer, MA)
- 20 days ago
- Springfield, MA (15 miles from Palmer, MA)
- 20 days ago
Job title: Client Service Representative Reports to: Client Manager Classification: Hourly, Non-Exempt Location: Onsite, Massachusetts Salary: $14 - $18 Starting pay varies based on location and...
Customer Service Representative
- Springfield, MA (15 miles from Palmer, MA)
- 21 days ago
- Springfield, MA (15 miles from Palmer, MA)
- 21 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Temporary
- Ware, MA (6 miles from Palmer, MA)
- 22 days ago
- Ware, MA (6 miles from Palmer, MA)
- 22 days ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Customer Service Representative
- East Windsor, CT (24 miles from Palmer, MA)
- 23 days ago
- East Windsor, CT (24 miles from Palmer, MA)
- 23 days ago
Customer Service Representative Call Center & Customer Service $ 20 / Hour location_on East Windsor, Connecticut work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link...
Demographic Data for Palmer, MA
Moving to Palmer, MA? Find some basic demographic data about Palmer, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Palmer, MA
Highest Education Level
Customer Services in Palmer, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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