Customer Service Jobs in Palmer, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Ware, MA (6 miles from Palmer, MA)
- 11 hours ago
- Ware, MA (6 miles from Palmer, MA)
- 11 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Chicopee, MA (15 miles from Palmer, MA)
- 1 day ago
- Chicopee, MA (15 miles from Palmer, MA)
- 1 day ago
Overview We are looking for a motivated and customer-focused Customer Service Representative to join our team....
Customer Service Representative $17 hourly
- West Springfield, MA (17 miles from Palmer, MA)
- 1 day ago
- West Springfield, MA (17 miles from Palmer, MA)
- 1 day ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
- Ware, MA (6 miles from Palmer, MA)
- 1 day ago
- Ware, MA (6 miles from Palmer, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Veterinary Customer Service Representative
- West Springfield, MA (17 miles from Palmer, MA)
- 5 days ago
- West Springfield, MA (17 miles from Palmer, MA)
- 5 days ago
Promote our culture of excellence and commitment to high-quality customer service and patient care....
- Westfield, MA (23 miles from Palmer, MA)
- 6 days ago
- Westfield, MA (23 miles from Palmer, MA)
- 6 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
- Enfield, CT (19 miles from Palmer, MA)
- 10 days ago
- Enfield, CT (19 miles from Palmer, MA)
- 10 days ago
As the name suggests, your main priority is to provide great customer service....
Retail Customer Service Supervisor
- Springfield, MA (15 miles from Palmer, MA)
- 13 days ago
- Springfield, MA (15 miles from Palmer, MA)
- 13 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Customer Service Representative
- Holyoke, MA (17 miles from Palmer, MA)
- 27 days ago
- Holyoke, MA (17 miles from Palmer, MA)
- 27 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Chicopee, MA (15 miles from Palmer, MA)
- 30+ days ago
- Chicopee, MA (15 miles from Palmer, MA)
- 30+ days ago
We are seeking an experienced Customer Service Account Representative with print knowledge preferred for the Chicopee, MA location....
Loss Prevention Customer Service Associate
- West Springfield, MA (17 miles from Palmer, MA)
- 30+ days ago
- West Springfield, MA (17 miles from Palmer, MA)
- 30+ days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative
- Chicopee, MA (15 miles from Palmer, MA)
- 30+ days ago
- Chicopee, MA (15 miles from Palmer, MA)
- 30+ days ago
Communicates pricing, shipping dates, and appropriate order information to customers to ensure order fulfillment and satisfaction....
Customer Service Representative
- Auburn, MA (23 miles from Palmer, MA)
- 30+ days ago
- Auburn, MA (23 miles from Palmer, MA)
- 30+ days ago
: Under the direction of the Customer Service Center Supervisors, the Customer Service Representative (CSR) is the primary customer service interface for the E-ZDrive MA & Pay By Plate MA Program.Essential...
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- Hadley, MA (18 miles from Palmer, MA)
- 45+ days ago
- Hadley, MA (18 miles from Palmer, MA)
- 45+ days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
Manufacturing Customer Service Representative
- Chicopee, MA (15 miles from Palmer, MA)
- 45+ days ago
- Chicopee, MA (15 miles from Palmer, MA)
- 45+ days ago
Provides and monitors the metric for on-time delivery, order fulfillment and cycle time....
Demographic Data for Palmer, MA
Moving to Palmer, MA? Find some basic demographic data about Palmer, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Palmer, MA
Highest Education Level
Customer Services in Palmer, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Dispatching
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Forklift
- Scanning
- Reimbursement
- Retail
- Energetic
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Typing
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Collaboration
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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