Customer Service Jobs in Norwell, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (12 miles from Norwell, MA)
- 5 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (12 miles from Norwell, MA)
- 5 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
- Boston, MA (18 miles from Norwell, MA)
- 1 hour ago
- Boston, MA (18 miles from Norwell, MA)
- 1 hour ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- South Weymouth, MA (6 miles from Norwell, MA)
- 6 hours ago
- South Weymouth, MA (6 miles from Norwell, MA)
- 6 hours ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
Customer Service Representative CSR
- Raynham, MA (19 miles from Norwell, MA)
- 13 hours ago
- Raynham, MA (19 miles from Norwell, MA)
- 13 hours ago
**Responsibilities for a Customer Service Representative include but are not limited to:** + Handle 40-50 inbound customer service calls per day with professionalism and empathy + Accurately document...
Customer Service Representative (CSR) (04656) - 7502 Connelley Dr Ste 112
- Hanover, MA (2 miles from Norwell, MA)
- 17 hours ago
- Hanover, MA (2 miles from Norwell, MA)
- 17 hours ago
We're looking for upbeat, reliable Customer Service Representatives (CSRs) who bring energy, enthusiasm, and a passion for great service....
Pharmacy Customer Service Associate
- Quincy, MA (11 miles from Norwell, MA)
- 1 day ago
- Quincy, MA (11 miles from Norwell, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Inside Sales /Customer Service Representative
- Norton, MA (22 miles from Norwell, MA)
- 1 day ago
- Norton, MA (22 miles from Norwell, MA)
- 1 day ago
with MS Office required Well organized and responsible with an aptitude in problem-solving Excellent communication, sales, and customer service skills The ability to work independently and multitask...
Customer Experience Associate - FT
- East Boston, MA (18 miles from Norwell, MA)
- 1 day ago
- East Boston, MA (18 miles from Norwell, MA)
- 1 day ago
You also will assist in improving customer service performance by maintaining records of interactions, resolutions and escalations to help identify trends and collaborate with leadership to improve...
- Rockland, MA (4 miles from Norwell, MA)
- 2 days ago
- Rockland, MA (4 miles from Norwell, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Success Representative
- Boston, MA (18 miles from Norwell, MA)
- 2 days ago
- Boston, MA (18 miles from Norwell, MA)
- 2 days ago
Proficient with Salesforce - Manage customer relationships, streamline sales processes, automate marketing, and provide customer service WHY COGNISM At Cognism, we're not just building a company - we're...
- Boston, MA (18 miles from Norwell, MA)
- 2 days ago
- Boston, MA (18 miles from Norwell, MA)
- 2 days ago
Customer Service Agent Job Description: SUMMARY: This position requires direct contact with customers at the ticket counter. Excellent customer service skills and a positive attitude are required....
F&I Customer Support Associate or Consultant
- Boston, MA (18 miles from Norwell, MA)
- 3 days ago
- Boston, MA (18 miles from Norwell, MA)
- 3 days ago
the Customer Service area OR + High School Diploma or Equivalent and 3 or more years of experience in the Customer Service area AND + Experience with Microsoft Office Preferred Qualifications: + Minimum...
Customer Service Representative
- Boston, MA (18 miles from Norwell, MA)
- 3 days ago
- Boston, MA (18 miles from Norwell, MA)
- 3 days ago
POSITION SUMMARY The Customer Service Representative is to provide professional, helpful, and high-quality service and assistance with customer orders....
Customer Service Representative
- Boston, MA (18 miles from Norwell, MA)
- 4 days ago
- Boston, MA (18 miles from Norwell, MA)
- 4 days ago
Store 4707521: 14 West Broadway, Boston, Massachusetts 02127 Availability - Shift/Days Part time Day Shift - Evenings Shift Customer Service Representative We want you to join our team as a Customer...
Customer Service Representative
- Somerville, MA (21 miles from Norwell, MA)
- 4 days ago
- Somerville, MA (21 miles from Norwell, MA)
- 4 days ago
Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....
Demographic Data for Norwell, MA
Moving to Norwell, MA? Find some basic demographic data about Norwell, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Norwell, MA
Highest Education Level
Customer Services in Norwell, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Wellness
- Complaint Resolution
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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