Customer Service Jobs in North Hatfield, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Chicopee, MA (17 miles from North Hatfield, MA)
- 1 day ago
- Chicopee, MA (17 miles from North Hatfield, MA)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Pharmacy Customer Service Associate
- Springfield, MA (21 miles from North Hatfield, MA)
- 2 days ago
- Springfield, MA (21 miles from North Hatfield, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Westfield, MA (18 miles from North Hatfield, MA)
- 2 days ago
- Westfield, MA (18 miles from North Hatfield, MA)
- 2 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Retail Customer Service Supervisor
- Chicopee, MA (17 miles from North Hatfield, MA)
- 3 days ago
- Chicopee, MA (17 miles from North Hatfield, MA)
- 3 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Customer Service Representative
- Northampton, MA (5 miles from North Hatfield, MA)
- 3 days ago
- Northampton, MA (5 miles from North Hatfield, MA)
- 3 days ago
Ideal Candidate will: Have experience in providing outstanding customer service by showcasing expertise, fostering trust, and growing customer satisfaction Be an effective communicator who understands...
Customer Service Associate - Temporary
- Holyoke, MA (13 miles from North Hatfield, MA)
- 4 days ago
- Holyoke, MA (13 miles from North Hatfield, MA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Turners Falls, MA (13 miles from North Hatfield, MA)
- 6 days ago
- Turners Falls, MA (13 miles from North Hatfield, MA)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Loss Prevention Customer Service Associate Loss Prevention Customer Service Associate
- West Springfield, MA (19 miles from North Hatfield, MA)
- 7 days ago
- West Springfield, MA (19 miles from North Hatfield, MA)
- 7 days ago
Loss Prevention Customer Service Associate TJX Companies 3.5 ( ) West Springfield, MA Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly...
Payment Center- Bilingual Customer Service Agent
- Springfield, MA (21 miles from North Hatfield, MA)
- 7 days ago
- Springfield, MA (21 miles from North Hatfield, MA)
- 7 days ago
The Perfect Match : Bilingual in English and Spanish preferred Sales or customer service experience High School Diploma or GED Ability to build relationships with sales customers Excellent follow-up...
Customer Service Representative
- Chicopee, MA (17 miles from North Hatfield, MA)
- 11 days ago
- Chicopee, MA (17 miles from North Hatfield, MA)
- 11 days ago
Overview We are looking for a motivated and customer-focused Customer Service Representative to join our team....
Customer Service Representative $17 hourly
- West Springfield, MA (19 miles from North Hatfield, MA)
- 11 days ago
- West Springfield, MA (19 miles from North Hatfield, MA)
- 11 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Veterinary Customer Service Representative
- Deerfield, MA (8 miles from North Hatfield, MA)
- 15 days ago
- Deerfield, MA (8 miles from North Hatfield, MA)
- 15 days ago
Promote our culture of excellence and commitment to high-quality customer service and patient care....
- Westfield, MA (18 miles from North Hatfield, MA)
- 16 days ago
- Westfield, MA (18 miles from North Hatfield, MA)
- 16 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Representative
- Greenfield, MA (15 miles from North Hatfield, MA)
- 30+ days ago
- Greenfield, MA (15 miles from North Hatfield, MA)
- 30+ days ago
Customer Service Representative Call Center & Customer Service $ 21 - $ 23 / Hour location_on Greenfield, Massachusetts work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK...
Customer Service Representative
- Chicopee, MA (17 miles from North Hatfield, MA)
- 30+ days ago
- Chicopee, MA (17 miles from North Hatfield, MA)
- 30+ days ago
We are seeking an experienced Customer Service Account Representative with print knowledge preferred for the Chicopee, MA location....
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in North Hatfield, MA
Highest Education Level
Customer Services in North Hatfield, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Long-Term Disability
- Restocking
- Replenishing
- Wholesale
- Asset Protection
- First In, First Out
- Merchandising
- Pulling
- Customer Support
- Cashier Skills
- Loading & Unloading
- Customer Satisfaction
- Housekeeping
- Reimbursement
- Retail
- Energetic
- Relationship Management
- Decision Making
- Customer Relations
- Friendliness
- High School Diploma
- Driving
- Telephone Skills
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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