Customer Service Jobs in North Grafton, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative Part Time $17 Hourly
- Millbury, MA (5 miles from North Grafton, MA)
- 22 hours ago
- Millbury, MA (5 miles from North Grafton, MA)
- 22 hours ago
Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product...
Customer Service Representative - Work From Home
- Cumberland, RI (22 miles from North Grafton, MA)
- 1 day ago
- Cumberland, RI (22 miles from North Grafton, MA)
- 1 day ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkCustomer Service Representative
- Waltham, MA (24 miles from North Grafton, MA)
- 1 day ago
- Waltham, MA (24 miles from North Grafton, MA)
- 1 day ago
Customer Service Representative Location: Waltham, MA Job Summary: Our client is seeking a dedicated and professional Customer Service Representative to join their esteemed team....
Associate Customer Service Representative
- Marlborough, MA (10 miles from North Grafton, MA)
- 2 days ago
- Marlborough, MA (10 miles from North Grafton, MA)
- 2 days ago
Apply to be an Associate Customer Service Representative today! 9888222...
- Framingham, MA (14 miles from North Grafton, MA)
- 2 days ago
- Framingham, MA (14 miles from North Grafton, MA)
- 2 days ago
As the name suggests, your main priority is to provide great customer service....
[Apply Now] Customer Service Representative
- Smithfield, RI (23 miles from North Grafton, MA)
- 2 days ago
- Smithfield, RI (23 miles from North Grafton, MA)
- 2 days ago
Starting Salary: $21.50 / hour Start Date: Whenthere's a question about your finances, you want answers andsupport fast. Our customers rely on ourContact Center Specialiststohelp them understand,...
Customer Service Representative Second Shift
- Greenville, RI (24 miles from North Grafton, MA)
- 2 days ago
- Greenville, RI (24 miles from North Grafton, MA)
- 2 days ago
Starting Salary: $21.50/hour Start Date: When there's a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them...
Customer Service Representative-Alarm Dispatch
- Cumberland, RI (22 miles from North Grafton, MA)
- 2 days ago
- Cumberland, RI (22 miles from North Grafton, MA)
- 2 days ago
Experience providing customer service, preferably over the telephone, with proven ability to be sensitive to each request and apply strict confidentiality....
Customer Service Representative
- Chepachet, RI (22 miles from North Grafton, MA)
- 2 days ago
- Chepachet, RI (22 miles from North Grafton, MA)
- 2 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative I in Waltham, MA
- Waltham, MA (24 miles from North Grafton, MA)
- 3 days ago
- Waltham, MA (24 miles from North Grafton, MA)
- 3 days ago
About the Role: Ready to be the friendly voice that helps customers every day as a Customer Service Representative I?...
Customer Service & Retail Front Desk Associate - Store#385 - 108 East Main Street
- Milford, MA (9 miles from North Grafton, MA)
- 3 days ago
- Milford, MA (9 miles from North Grafton, MA)
- 3 days ago
Customer service representatives, technicians, managers, and many more positions are available across the country....
Retail Customer Service Associate Full Time
- Hudson, MA (13 miles from North Grafton, MA)
- 3 days ago
- Hudson, MA (13 miles from North Grafton, MA)
- 3 days ago
service to members....
Customer Service Associate - Temporary
- Milford, MA (9 miles from North Grafton, MA)
- 3 days ago
- Milford, MA (9 miles from North Grafton, MA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Woonsocket, RI (18 miles from North Grafton, MA)
- 3 days ago
- Woonsocket, RI (18 miles from North Grafton, MA)
- 3 days ago
Salary Not Available Position range in Rhode Island $36k - $54k Per Year Customer Service Associate Savers | Value Village Occupation: Customer Service Representatives Location: Woonsocket, RI - 02895...
Customer Service Representative (Part-Time)-1
- Natick, MA (17 miles from North Grafton, MA)
- 3 days ago
- Natick, MA (17 miles from North Grafton, MA)
- 3 days ago
service and support to U-Haul customers....
Demographic Data for North Grafton, MA
Moving to North Grafton, MA? Find some basic demographic data about North Grafton, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in North Grafton, MA
Highest Education Level
Customer Services in North Grafton, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »