Customer Service Jobs in North Billerica, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Veterinary Customer Service Representative
- Lowell Rd Veterinary Center
- Hudson, NH (14 miles from North Billerica, MA)
- 6 days ago
- Lowell Rd Veterinary Center
- Hudson, NH (14 miles from North Billerica, MA)
- 6 days ago
Company Description Lowell Road Veterinary Center is a state of the art, multi-doctor veterinary hospital that offers personal, progressive, and comprehensive animal care to dogs, cats, and pocket...
Customer Service Representative - FT
- Boston, MA (18 miles from North Billerica, MA)
- 4 days ago
- Boston, MA (18 miles from North Billerica, MA)
- 4 days ago
service....
Delivery Station Customer Service Associate, DSL
- Revere, MA (18 miles from North Billerica, MA)
- 7 hours ago
- Revere, MA (18 miles from North Billerica, MA)
- 7 hours ago
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....
Pharmacy Customer Service Associate
- Malden, MA (15 miles from North Billerica, MA)
- 11 hours ago
- Malden, MA (15 miles from North Billerica, MA)
- 11 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Arlington, MA (12 miles from North Billerica, MA)
- 18 hours ago
- Arlington, MA (12 miles from North Billerica, MA)
- 18 hours ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Representative
- Londonderry, NH (21 miles from North Billerica, MA)
- 1 day ago
- Londonderry, NH (21 miles from North Billerica, MA)
- 1 day ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Retail Customer Service Team Member-8
- Leominster, MA (24 miles from North Billerica, MA)
- 1 day ago
- Leominster, MA (24 miles from North Billerica, MA)
- 1 day ago
Store - WOR-LEOMINSTER, MADeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Representative
- Dracut, MA (8 miles from North Billerica, MA)
- 1 day ago
- Dracut, MA (8 miles from North Billerica, MA)
- 1 day ago
Customer Service Representative "CSR" Lazy River Products' Customer Service Representatives "CSR" will be primarily responsible for providing superior support, interaction, and educational guidance...
- Billerica, MA (2 miles from North Billerica, MA)
- 1 day ago
- Billerica, MA (2 miles from North Billerica, MA)
- 1 day ago
service, call centers, or administrative support roles Familiarity with CRM is a plus High school diploma or equivalent Responsibilities: Make outbound calls to customers from a provided list to follow...
Somerville Loss Prevention Customer Service Associate II
- Winter Hill, MA (15 miles from North Billerica, MA)
- 1 day ago
- Winter Hill, MA (15 miles from North Billerica, MA)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Westwood, MA (24 miles from North Billerica, MA)
- 2 days ago
- Westwood, MA (24 miles from North Billerica, MA)
- 2 days ago
Store - BOS-WESTWOOD, MA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Loss Prevention Customer Service Associate II Dedham MA
- Dedham, MA (23 miles from North Billerica, MA)
- 2 days ago
- Dedham, MA (23 miles from North Billerica, MA)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Chelsea, MA (17 miles from North Billerica, MA)
- 2 days ago
- Chelsea, MA (17 miles from North Billerica, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Merrimack, NH (22 miles from North Billerica, MA)
- 2 days ago
- Merrimack, NH (22 miles from North Billerica, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Waltham, MA (11 miles from North Billerica, MA)
- 3 days ago
- Waltham, MA (11 miles from North Billerica, MA)
- 3 days ago
Client Service Representative Call Center & Customer Service $ 27.78 / Hour location_on Waltham, Massachusetts work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link...
Demographic Data for North Billerica, MA
Moving to North Billerica, MA? Find some basic demographic data about North Billerica, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in North Billerica, MA
Highest Education Level
Customer Services in North Billerica, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »