Customer Service Jobs in North Adams, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Pittsfield, MA (18 miles from North Adams, MA)
- 5 days ago
- Pittsfield, MA (18 miles from North Adams, MA)
- 5 days ago
Customer Service Representative Job Poster : Jobs Skills:CustomerService | Location: Pittsfield, Massachusetts, United States Of America Views:2 Our Customer Service Representatives ensure that customers...
Customer Service Representative
- Pittsfield, MA (18 miles from North Adams, MA)
- 9 days ago
- Pittsfield, MA (18 miles from North Adams, MA)
- 9 days ago
Home Comfort Customer Service Representative Reports to: Regional Manager Status: Full time, hourly non-exempt Hourly Rate: $18 - $22 ESSENTIAL FUNCTIONS ' include and are not limited to: + Consistently...
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- Williamsburg, MA (24 miles from North Adams, MA)
- 12 days ago
- Williamsburg, MA (24 miles from North Adams, MA)
- 12 days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
Customer Service Associate - Temporary
- Brattleboro, VT (23 miles from North Adams, MA)
- 13 days ago
- Brattleboro, VT (23 miles from North Adams, MA)
- 13 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Pittsfield, MA (18 miles from North Adams, MA)
- 19 days ago
- Pittsfield, MA (18 miles from North Adams, MA)
- 19 days ago
Our Pittsfield client is seeking a Part Time Customer Service Representative (CSR) to serve as the first point of contact for customers, assisting with general inquiries, scheduling, and problem resolution...
Customer Service Representative
- Pittsfield, MA (18 miles from North Adams, MA)
- 23 days ago
- Pittsfield, MA (18 miles from North Adams, MA)
- 23 days ago
Requirements of this position are: - Previous customer service experience in an office environment - Excellent customer service skills - Ability to multi-task in a fast-paced environment - Demonstrated...
Customer Service Representative
- Brattleboro, VT (23 miles from North Adams, MA)
- 25 days ago
- Brattleboro, VT (23 miles from North Adams, MA)
- 25 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Bennington, VT (15 miles from North Adams, MA)
- 26 days ago
- Bennington, VT (15 miles from North Adams, MA)
- 26 days ago
for a new Customer Service Representative role?...
Customer Service Representative - Commercial Printer or Print Environment in Pittsfield,MA,US
- Pittsfield, MA (18 miles from North Adams, MA)
- 27 days ago
- Pittsfield, MA (18 miles from North Adams, MA)
- 27 days ago
Title: Customer Service Representative Location: Pittsfield, MA Job Status: Full Time Reports to: General Manager Location: 3 Federico Drive Work Schedule: 8:00 am - 5:00 pm; M-F Travel Required:...
- Pittsfield, MA (18 miles from North Adams, MA)
- 28 days ago
- Pittsfield, MA (18 miles from North Adams, MA)
- 28 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Hoosick Falls, NY (19 miles from North Adams, MA)
- 30+ days ago
- Hoosick Falls, NY (19 miles from North Adams, MA)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Brattleboro, VT (23 miles from North Adams, MA)
- 30+ days ago
- Brattleboro, VT (23 miles from North Adams, MA)
- 30+ days ago
This position must be able to adapt well in the face of workplace stressors such as customers service complaints....
Lead Customer Service Representative, Full or Part Time
- Brattleboro, VT (23 miles from North Adams, MA)
- 45+ days ago
- Brattleboro, VT (23 miles from North Adams, MA)
- 45+ days ago
Store 4707409: 564 Canal St, Brattleboro, Vermont 05301 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
- Bennington, VT (15 miles from North Adams, MA)
- 45+ days ago
- Bennington, VT (15 miles from North Adams, MA)
- 45+ days ago
hiring Customer Service Agents with a local client!...
- Bennington, VT (15 miles from North Adams, MA)
- 60+ days ago
- Bennington, VT (15 miles from North Adams, MA)
- 60+ days ago
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Demographic Data for North Adams, MA
Moving to North Adams, MA? Find some basic demographic data about North Adams, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in North Adams, MA
Highest Education Level
Customer Services in North Adams, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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