Customer Service Jobs in Newton, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (20 miles from Newton, MA)
- 6 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (20 miles from Newton, MA)
- 6 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
Customer Service Representative - PT
- East Boston, MA (8 miles from Newton, MA)
- 16 days ago
- East Boston, MA (8 miles from Newton, MA)
- 16 days ago
service....
Senior Customer Experience Associate - Chelmsford (26.25hrs/week)
- Chelmsford, MA (18 miles from Newton, MA)
- moments ago
- Chelmsford, MA (18 miles from Newton, MA)
- moments ago
Wed love to work with you if you: Have strong customer service skills Are willing to assist in a professional, friendly and efficient manner Are available to work a flexible schedule Have experience...
Veterinary Client Service Representative
- Medford, MA (4 miles from Newton, MA)
- moments ago
- Medford, MA (4 miles from Newton, MA)
- moments ago
Thrive Pet Healthcare is seeking a full-time Veterinary Customer Service Representative to join our growing team at Thrive Medford!...
Customer Service Associate, InMotion
- Boston, MA (6 miles from Newton, MA)
- 1 hour ago
- Boston, MA (6 miles from Newton, MA)
- 1 hour ago
The Customer Service Associate, Electronics will provide excellent service to customers in a timely, courteous, and friendly fashion....
Customer Service Representative
- Cambridge, MA (3 miles from Newton, MA)
- 11 hours ago
- Cambridge, MA (3 miles from Newton, MA)
- 11 hours ago
our team and help us continue this mission.Job DescriptionWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our customer service team....
Customer Service Representative
- Andover, MA (20 miles from Newton, MA)
- 11 hours ago
- Andover, MA (20 miles from Newton, MA)
- 11 hours ago
Our client, a leading technology company, is seeking a Temporary Inside Sales Representative for a 3-6-month assignment. This is an onsite role based in Andover, MA, offering a schedule of 8:30 AM...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Burlington, MA (10 miles from Newton, MA)
- 11 hours ago
- Burlington, MA (10 miles from Newton, MA)
- 11 hours ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
- Waltham, MA (4 miles from Newton, MA)
- 13 hours ago
- Waltham, MA (4 miles from Newton, MA)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Natick, MA (9 miles from Newton, MA)
- 14 hours ago
- Natick, MA (9 miles from Newton, MA)
- 14 hours ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Client Service Representative (CSR)
- Southborough, MA (16 miles from Newton, MA)
- 14 hours ago
- Southborough, MA (16 miles from Newton, MA)
- 14 hours ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
- Franklin, MA (21 miles from Newton, MA)
- 14 hours ago
- Franklin, MA (21 miles from Newton, MA)
- 14 hours ago
Joining a clinic with its own unique identity is like a cross-country car ride with your ears flapping in the breeze. Franklin Veterinary Clinic is looking to add a compassionate and skilled...
Retail Customer Service Associate
- Chestnut Hill, MA (2 miles from Newton, MA)
- 15 hours ago
- Chestnut Hill, MA (2 miles from Newton, MA)
- 15 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Pathology Customer Service Representative
- Boston, MA (6 miles from Newton, MA)
- 15 hours ago
- Boston, MA (6 miles from Newton, MA)
- 15 hours ago
Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active...
Customer Service Representative
- Peabody, MA (16 miles from Newton, MA)
- 15 hours ago
- Peabody, MA (16 miles from Newton, MA)
- 15 hours ago
The TMC Customer Service Representative has responsibilities for coordinating the sales operations at TMC, supporting customers in global locations, doing sales administrative work, communicating across...
Demographic Data for Newton, MA
Moving to Newton, MA? Find some basic demographic data about Newton, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Newton, MA
Highest Education Level
Customer Services in Newton, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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