Customer Service Jobs in Newburyport, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Dracut, MA (23 miles from Newburyport, MA)
- 1 day ago
- Dracut, MA (23 miles from Newburyport, MA)
- 1 day ago
Customer Service Representative "CSR" Lazy River Products' Customer Service Representatives "CSR" will be primarily responsible for providing superior support, interaction, and educational guidance...
Customer Service Representative
- Wakefield, MA (23 miles from Newburyport, MA)
- 4 days ago
- Wakefield, MA (23 miles from Newburyport, MA)
- 4 days ago
Vaco Boston has partnered with our client to help fill a Customer Service Representative role....
Healthcare Customer Service Representative
- Salem, MA (20 miles from Newburyport, MA)
- 4 days ago
- Salem, MA (20 miles from Newburyport, MA)
- 4 days ago
Job Summary: Job Title: Customer Service Representative - Medicare Advantage Job Description: We are seeking a dedicated and professional Customer Service Representative to join our Medicare Advantage...
Customer Service Representative (Change of Agent) - Remote USA R0049353
- Salem, MA (20 miles from Newburyport, MA)
- 4 days ago
- Salem, MA (20 miles from Newburyport, MA)
- 4 days ago
This is a remote position and you will report to the Manager, Customer Service and work under the leadership of the Associate Director, Customer Service....
Remote WorkCustomer Service Representative
- Exeter, NH (11 miles from Newburyport, MA)
- 5 days ago
- Exeter, NH (11 miles from Newburyport, MA)
- 5 days ago
Experience with Customer Service, Sales or working in a Call Center. Excellent organizational, interpersonal, verbal, and writing skills....
Retail Customer Service Specialist
- Salem, NH (17 miles from Newburyport, MA)
- 5 days ago
- Salem, NH (17 miles from Newburyport, MA)
- 5 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Customer Service Representative (Insurance Agency)
- Portsmouth, NH (17 miles from Newburyport, MA)
- 5 days ago
- Portsmouth, NH (17 miles from Newburyport, MA)
- 5 days ago
Active state insurance license (Property & Casualty and/or Life & Health) or ability to obtain. 13 years of customer service experience in an insurance or financial services setting....
Pharmacy Customer Service Associate
- Raymond, NH (22 miles from Newburyport, MA)
- 6 days ago
- Raymond, NH (22 miles from Newburyport, MA)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Middleton, MA (16 miles from Newburyport, MA)
- 6 days ago
- Middleton, MA (16 miles from Newburyport, MA)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Salem, NH (17 miles from Newburyport, MA)
- 9 days ago
- Salem, NH (17 miles from Newburyport, MA)
- 9 days ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
Customer Service Representative
- Wilmington, MA (22 miles from Newburyport, MA)
- 10 days ago
- Wilmington, MA (22 miles from Newburyport, MA)
- 10 days ago
This is what you'll need to be successful in this role: Minimum of 2+ years in B2B customer service, inside sales, or a related field....
Customer Service Representative
- Portsmouth, NH (17 miles from Newburyport, MA)
- 11 days ago
- Portsmouth, NH (17 miles from Newburyport, MA)
- 11 days ago
Also responsible for developing and maintaining positive customer relations, as well as team member relations within the Customer Service Department....
- Wilmington, MA (22 miles from Newburyport, MA)
- 12 days ago
- Wilmington, MA (22 miles from Newburyport, MA)
- 12 days ago
service activities Assist in developing policies and participate in training on warranty and supply chain processes Candidate Qualifications: Experience in warranty claims processing and customer service...
Customer Service Representative
- Wilmington, MA (22 miles from Newburyport, MA)
- 13 days ago
- Wilmington, MA (22 miles from Newburyport, MA)
- 13 days ago
A strong predictor of success for a Customer Service Rep is the ability to manage multiple daily tactical priorities at a quick pace....
Sales & Customer Service Associate
- North Reading, MA (19 miles from Newburyport, MA)
- 13 days ago
- North Reading, MA (19 miles from Newburyport, MA)
- 13 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Demographic Data for Newburyport, MA
Moving to Newburyport, MA? Find some basic demographic data about Newburyport, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Newburyport, MA
Highest Education Level
Customer Services in Newburyport, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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