Customer Service Jobs in New Bedford, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Amazon Locker+ Customer Service Associate
- East Falmouth, MA (19 miles from New Bedford, MA)
- 4 hours ago
- East Falmouth, MA (19 miles from New Bedford, MA)
- 4 hours ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
Pharmacy Customer Service Associate
- Middleboro, MA (18 miles from New Bedford, MA)
- 3 days ago
- Middleboro, MA (18 miles from New Bedford, MA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Seekonk, MA (24 miles from New Bedford, MA)
- 3 days ago
- Seekonk, MA (24 miles from New Bedford, MA)
- 3 days ago
Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community....
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Aleading manufacturer is seeking a Customer Service Representative to join their team....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Halifax, MA (24 miles from New Bedford, MA)
- 11 days ago
- Halifax, MA (24 miles from New Bedford, MA)
- 11 days ago
The role of Dispensary Associate is more customer service and success than sales....
Savers / Value Village Careers - Customer Service Associate
- New Bedford, MA
- 12 days ago
- New Bedford, MA
- 12 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....
We need an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem....
Retail Customer Service Supervisor
- Bourne, MA (19 miles from New Bedford, MA)
- 15 days ago
- Bourne, MA (19 miles from New Bedford, MA)
- 15 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
CaliWalks Customer Service Representative
- Fall River, MA (11 miles from New Bedford, MA)
- 21 days ago
- Fall River, MA (11 miles from New Bedford, MA)
- 21 days ago
CaliWalks Customer Service Representative Job Employer Name: CaliWalks LLCSpiderID: 13801241 Location: Fall River, MassachusettsDate Posted: 7/29/2024 Wage: commissionCategory: Customer Service/Technical...
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
- North Dartmouth, MA (3 miles from New Bedford, MA)
- 27 days ago
- North Dartmouth, MA (3 miles from New Bedford, MA)
- 27 days ago
Joining a clinic with its own unique identity is like a cross-country car ride with your ears flapping in the breeze. Chase Farm Veterinary Hospital is looking to add compassionate and skilled...
Customer Service Representative
- Taunton, MA (21 miles from New Bedford, MA)
- 30+ days ago
- Taunton, MA (21 miles from New Bedford, MA)
- 30+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for New Bedford, MA
Moving to New Bedford, MA? Find some basic demographic data about New Bedford, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in New Bedford, MA
Highest Education Level
Customer Services in New Bedford, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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