Customer Service Jobs in New Bedford, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Associate Part Time
- Seekonk, MA (24 miles from New Bedford, MA)
- 30+ days ago
- Seekonk, MA (24 miles from New Bedford, MA)
- 30+ days ago
service to members....
Retail Customer Service Supervisor
- Bourne, MA (19 miles from New Bedford, MA)
- 23 hours ago
- Bourne, MA (19 miles from New Bedford, MA)
- 23 hours ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
Customer Service Associate - Temporary
- Middletown, RI (18 miles from New Bedford, MA)
- 1 day ago
- Middletown, RI (18 miles from New Bedford, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Taunton, MA (21 miles from New Bedford, MA)
- 1 day ago
- Taunton, MA (21 miles from New Bedford, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
/23191/8cbfc248-9784-44a5-ac24-cb67cf0218a5.png&z=8&s=RTL&ih_t=6%2F1%2F2025+7%3A41%3A20+AM&utm_medium=internal%20referrer&utm_campaign=internal-ihire-portfolio&utm_content=ihire&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
- Falmouth, MA (16 miles from New Bedford, MA)
- 5 days ago
- Falmouth, MA (16 miles from New Bedford, MA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
CaliWalks Customer Service Representative
- Fall River, MA (11 miles from New Bedford, MA)
- 6 days ago
- Fall River, MA (11 miles from New Bedford, MA)
- 6 days ago
CaliWalks Customer Service Representative Job Employer Name: CaliWalks LLCSpiderID: 13801241 Location: Fall River, MassachusettsDate Posted: 7/29/2024 Wage: commissionCategory: Customer Service/Technical...
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Customer Care Representative Part Time $17 Hourly
- Seekonk, MA (24 miles from New Bedford, MA)
- 11 days ago
- Seekonk, MA (24 miles from New Bedford, MA)
- 11 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
- North Dartmouth, MA (3 miles from New Bedford, MA)
- 13 days ago
- North Dartmouth, MA (3 miles from New Bedford, MA)
- 13 days ago
Joining a clinic with its own unique identity is like a cross-country car ride with your ears flapping in the breeze. Chase Farm Veterinary Hospital is looking to add compassionate and skilled...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Delivery Station Customer Service Associate, DSL
- Middleborough, MA (18 miles from New Bedford, MA)
- 16 days ago
- Middleborough, MA (18 miles from New Bedford, MA)
- 16 days ago
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....
Customer Service Representative
- Raynham, MA (22 miles from New Bedford, MA)
- 16 days ago
- Raynham, MA (22 miles from New Bedford, MA)
- 16 days ago
#201960 Customer Service Representative REMOTE DATE: May 12, 2025 Overview PLACEMENT TYPE: Temporary SALARY: $13.95 to $15.50 an Hour START DATE: 05.19.2025 The primary role of the remote Customer Service...
- Taunton, MA (21 miles from New Bedford, MA)
- 16 days ago
- Taunton, MA (21 miles from New Bedford, MA)
- 16 days ago
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
Customer Service Representative
- Westport, MA (7 miles from New Bedford, MA)
- 17 days ago
- Westport, MA (7 miles from New Bedford, MA)
- 17 days ago
We're looking for a Customer Service Representative (CSR) to be the welcoming face and voice of our clinic!...
Airport Customer Service Agent - MVY
- Vineyard Haven, MA (21 miles from New Bedford, MA)
- 17 days ago
- Vineyard Haven, MA (21 miles from New Bedford, MA)
- 17 days ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
Demographic Data for New Bedford, MA
Moving to New Bedford, MA? Find some basic demographic data about New Bedford, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in New Bedford, MA
Highest Education Level
Customer Services in New Bedford, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »