Customer Service Jobs in Monson, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - PT
- Windsor Locks, CT (21 miles from Monson, MA)
- 15 hours ago
- Windsor Locks, CT (21 miles from Monson, MA)
- 15 hours ago
service....
Customer Service Associate - Temporary
- Enfield, CT (14 miles from Monson, MA)
- 1 day ago
- Enfield, CT (14 miles from Monson, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Agawam, MA (15 miles from Monson, MA)
- 2 days ago
- Agawam, MA (15 miles from Monson, MA)
- 2 days ago
Braman is seeking a Customer Service Representative to effectively conduct inside sales calls, scheduling, and customer/technician communications by performing the following essential duties: Receives...
Customer Service Representative
- Stafford, CT (7 miles from Monson, MA)
- 4 days ago
- Stafford, CT (7 miles from Monson, MA)
- 4 days ago
Additional information can be found at www.ttm.com Job Description: Scope: The Customer Service Representative manages customer accounts by working with the customer to develop and facilitate increased...
- Belchertown, MA (13 miles from Monson, MA)
- 6 days ago
- Belchertown, MA (13 miles from Monson, MA)
- 6 days ago
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Pharmacy Customer Service Associate
- Southbridge, MA (13 miles from Monson, MA)
- 6 days ago
- Southbridge, MA (13 miles from Monson, MA)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate, InMotion
- Windsor Locks, CT (21 miles from Monson, MA)
- 7 days ago
- Windsor Locks, CT (21 miles from Monson, MA)
- 7 days ago
The Customer Service Associate, Electronics provides an exceptional customer experience and assists with general upkeep of the store....
- Ludlow, MA (10 miles from Monson, MA)
- 7 days ago
- Ludlow, MA (10 miles from Monson, MA)
- 7 days ago
Key Accountabilities: Client Service - 50% Handles complex client issues while executing excellent customer service principles....
Pharmacy Customer Service Associate
- Southampton, MA (23 miles from Monson, MA)
- 8 days ago
- Southampton, MA (23 miles from Monson, MA)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Windsor, CT (23 miles from Monson, MA)
- 8 days ago
- Windsor, CT (23 miles from Monson, MA)
- 8 days ago
Perform duties related to overall customer service and account management: logistics, contract management, and customer relations....
- Hadley, MA (22 miles from Monson, MA)
- 9 days ago
- Hadley, MA (22 miles from Monson, MA)
- 9 days ago
Joining a clinic with its own unique identity is like a cross-country car ride with your ears flapping in the breeze. Riverbend Animal Hospital is looking to add a compassionate and skilled Client...
Customer Service Representative
- Enfield, CT (14 miles from Monson, MA)
- 12 days ago
- Enfield, CT (14 miles from Monson, MA)
- 12 days ago
service software 1 to 3 years of office experience Experience in customer service, preferably in the refuse industry Customer service orientation Strong communication and computer skills Call center...
- Palmer, MA (6 miles from Monson, MA)
- 12 days ago
- Palmer, MA (6 miles from Monson, MA)
- 12 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- Hadley, MA (22 miles from Monson, MA)
- 13 days ago
- Hadley, MA (22 miles from Monson, MA)
- 13 days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
Retail Customer Service Cashier
- Willington, CT (14 miles from Monson, MA)
- 16 days ago
- Willington, CT (14 miles from Monson, MA)
- 16 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Demographic Data for Monson, MA
Moving to Monson, MA? Find some basic demographic data about Monson, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Monson, MA
Highest Education Level
Customer Services in Monson, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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