Customer Service Jobs in Millis, MA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 149 Jobs
TJocelyne Counseling and Consulting Clinic

Client Service Representative

We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...

Retail Customer Service Representative - Cashier

  • Cambridge, MA (18 miles from Millis, MA)
  • 1 day ago
  • Cambridge, MA (18 miles from Millis, MA)
  • 1 day ago

We are currently seeking self-motivated, hard-working, full- and part-time RETAIL CASHIER/CUSTOMER SERVICE REPRESENTATIVES....

Customer Care Representative (Virtual)

  • Boston, MA (20 miles from Millis, MA)
  • 1 day ago
  • Boston, MA (20 miles from Millis, MA)
  • 1 day ago

As a remote Benefits Representative, you will play a pivotal role in providing exceptional customer service and helping our members transform the way they protect their loved ones....

Veterinary Customer Service Representative

  • Weymouth, MA (21 miles from Millis, MA)
  • 1 day ago
  • Weymouth, MA (21 miles from Millis, MA)
  • 1 day ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Customer Service Representative Part Time $17 Hourly

  • Millbury, MA (21 miles from Millis, MA)
  • 1 day ago
  • Millbury, MA (21 miles from Millis, MA)
  • 1 day ago

Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product...

Customer Service Associate

  • Seekonk, MA (22 miles from Millis, MA)
  • 1 day ago
  • Seekonk, MA (22 miles from Millis, MA)
  • 1 day ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative - Work From Home

  • Johnston, RI (24 miles from Millis, MA)
  • 1 day ago
  • Johnston, RI (24 miles from Millis, MA)
  • 1 day ago

FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...

Remote Work

Veterinary Customer Service Representative

  • South Weymouth, MA (21 miles from Millis, MA)
  • 2 days ago
  • South Weymouth, MA (21 miles from Millis, MA)
  • 2 days ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Customer Service Representative

  • Waltham, MA (16 miles from Millis, MA)
  • 2 days ago
  • Waltham, MA (16 miles from Millis, MA)
  • 2 days ago

Customer Service Representative Location: Waltham, MA Job Summary: Our client is seeking a dedicated and professional Customer Service Representative to join their esteemed team....

Associate Customer Service Representative

  • Marlborough, MA (15 miles from Millis, MA)
  • 3 days ago
  • Marlborough, MA (15 miles from Millis, MA)
  • 3 days ago

Apply to be an Associate Customer Service Representative today! 9888222...

Healthcare Customer Service Representative

  • Stoughton, MA (13 miles from Millis, MA)
  • 3 days ago
  • Stoughton, MA (13 miles from Millis, MA)
  • 3 days ago

This role focuses on outbound calls and requires strong communication and customer service skills....

[Apply Now] Customer Service Representative

  • Smithfield, RI (20 miles from Millis, MA)
  • 3 days ago
  • Smithfield, RI (20 miles from Millis, MA)
  • 3 days ago

Starting Salary: $21.50 / hour Start Date: Whenthere's a question about your finances, you want answers andsupport fast. Our customers rely on ourContact Center Specialiststohelp them understand,...

Customer Service Representative Second Shift

  • Greenville, RI (22 miles from Millis, MA)
  • 3 days ago
  • Greenville, RI (22 miles from Millis, MA)
  • 3 days ago

Starting Salary: $21.50/hour Start Date: When there's a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them...

Customer Service Representative

  • North Providence, RI (21 miles from Millis, MA)
  • 3 days ago
  • North Providence, RI (21 miles from Millis, MA)
  • 3 days ago

Starting Salary: $21.50/hour Start Date: When there's a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them...

Senior Client Service Representative

  • Boston, MA (20 miles from Millis, MA)
  • 3 days ago
  • Boston, MA (20 miles from Millis, MA)
  • 3 days ago

Senior Client Service Representative Aleron United States, Massachusetts, Boston Jul 01, 2025 Description Are you a Senior Client Service Representative looking to join one of the top companies in...

Demographic Data for Millis, MA

Moving to Millis, MA? Find some basic demographic data about Millis, MA below.

Local
National
8,460
201
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Skillsoft Percipio
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Udemy
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Millis, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Millis, MA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Millis, MA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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