Customer Service Jobs in Millbury, MA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 50 Jobs

Pharmacy Customer Service Associate

  • Cumberland, RI (24 miles from Millbury, MA)
  • 11 hours ago
  • Cumberland, RI (24 miles from Millbury, MA)
  • 11 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Relations Associate

  • Southbridge, MA (16 miles from Millbury, MA)
  • 23 hours ago
  • Southbridge, MA (16 miles from Millbury, MA)
  • 23 hours ago

Responsibilities and Accountabilities Provides efficient, effective and courteous customer service....

Retail Customer Service Team Member-8

  • Leominster, MA (23 miles from Millbury, MA)
  • 1 day ago
  • Leominster, MA (23 miles from Millbury, MA)
  • 1 day ago

Store - WOR-LEOMINSTER, MADeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....

Customer Service Associate

  • Woonsocket, RI (19 miles from Millbury, MA)
  • 2 days ago
  • Woonsocket, RI (19 miles from Millbury, MA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • West Boylston, MA (11 miles from Millbury, MA)
  • 2 days ago
  • West Boylston, MA (11 miles from Millbury, MA)
  • 2 days ago

Expected Skills and Experience Exceptional customer service and organizational skills, and the ability to work well with people....

Customer Service Representative

  • Northborough, MA (12 miles from Millbury, MA)
  • 3 days ago
  • Northborough, MA (12 miles from Millbury, MA)
  • 3 days ago

We are currently seeking a Customer Service Representative for a home remodeling company located in Northborough, MA....

Pharmacy Customer Service Associate

  • Norfolk, MA (23 miles from Millbury, MA)
  • 4 days ago
  • Norfolk, MA (23 miles from Millbury, MA)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Lead Dispensary Associate

  • Worcester, MA (5 miles from Millbury, MA)
  • 5 days ago
  • Worcester, MA (5 miles from Millbury, MA)
  • 5 days ago

The Lead Dispensary Associate will be cross trained in all order fulfillment activities which includes preparing orders, entering product information, calling patients with product requests and admitting...

Customer Service Associate - Temporary

  • Norfolk, MA (23 miles from Millbury, MA)
  • 5 days ago
  • Norfolk, MA (23 miles from Millbury, MA)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Auburn, MA (3 miles from Millbury, MA)
  • 7 days ago
  • Auburn, MA (3 miles from Millbury, MA)
  • 7 days ago

: Under the direction of the Customer Service Center Supervisors, the Customer Service Representative (CSR) is the primary customer service interface for the E-ZDrive MA & Pay By Plate MA Program.Essential...

Customer Service Representative

  • Milford, MA (13 miles from Millbury, MA)
  • 7 days ago
  • Milford, MA (13 miles from Millbury, MA)
  • 7 days ago

Key Words Customer Service Call Center Order Management SAP Ring Central Manufacturing Industry...

IMMEDIATE HIRE Customer Service Representative

  • Norfolk, MA (23 miles from Millbury, MA)
  • 8 days ago
  • Norfolk, MA (23 miles from Millbury, MA)
  • 8 days ago

About the Role As a Customer Advocate, you'll be the face of Carvana, delivering a seamless and exceptional car-buying experience. You'll handle 6-8 customer appointments daily, traveling in a...

Customer Service Agent - Accounts Receivable

  • Worcester, MA (5 miles from Millbury, MA)
  • 8 days ago
  • Worcester, MA (5 miles from Millbury, MA)
  • 8 days ago

Customer Service Agent - Accounts Receivable Location: Worcester (WR1) - Worcestershire, West Midlands, United Kingdom Salary: Competitive Type: Permanent Main Industry: Search Customer Service & Call...

Customer Service Representative

  • Natick, MA (22 miles from Millbury, MA)
  • 8 days ago
  • Natick, MA (22 miles from Millbury, MA)
  • 8 days ago

passion for providing a quality customer service experience....

Customer Service Representative

  • Worcester, MA (5 miles from Millbury, MA)
  • 11 days ago
  • Worcester, MA (5 miles from Millbury, MA)
  • 11 days ago

. • Provide customer service support for agents and insured’s, handling various inquiries, resolving any errors and requests....

Demographic Data for Millbury, MA

Moving to Millbury, MA? Find some basic demographic data about Millbury, MA below.


Local
National
13,799
308
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Millbury, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Millbury, MA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Millbury, MA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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