Customer Service Jobs in Milford, MA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 102 Jobs

Associate Customer Service Representative

  • Marlborough, MA (13 miles from Milford, MA)
  • 9 hours ago
  • Marlborough, MA (13 miles from Milford, MA)
  • 9 hours ago

Apply to be an Associate Customer Service Representative today! 9888222...

Customer Service Associate

  • Framingham, MA (12 miles from Milford, MA)
  • 10 hours ago
  • Framingham, MA (12 miles from Milford, MA)
  • 10 hours ago

As the name suggests, your main priority is to provide great customer service....

Healthcare Customer Service Representative

  • Stoughton, MA (21 miles from Milford, MA)
  • 16 hours ago
  • Stoughton, MA (21 miles from Milford, MA)
  • 16 hours ago

This role focuses on **outbound calls** and requires strong communication and customer service skills....

[Apply Now] Customer Service Representative

  • Smithfield, RI (17 miles from Milford, MA)
  • 18 hours ago
  • Smithfield, RI (17 miles from Milford, MA)
  • 18 hours ago

Starting Salary: $21.50 / hour Start Date: Whenthere's a question about your finances, you want answers andsupport fast. Our customers rely on ourContact Center Specialiststohelp them understand,...

Customer Service Representative Second Shift

  • Greenville, RI (18 miles from Milford, MA)
  • 18 hours ago
  • Greenville, RI (18 miles from Milford, MA)
  • 18 hours ago

Starting Salary: $21.50/hour Start Date: When there's a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them...

Customer Service Representative

  • North Providence, RI (21 miles from Milford, MA)
  • 18 hours ago
  • North Providence, RI (21 miles from Milford, MA)
  • 18 hours ago

Starting Salary: $21.50/hour Start Date: When there's a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them...

Customer Service Representative-Alarm Dispatch

  • Cumberland, RI (14 miles from Milford, MA)
  • 21 hours ago
  • Cumberland, RI (14 miles from Milford, MA)
  • 21 hours ago

Experience providing customer service, preferably over the telephone, with proven ability to be sensitive to each request and apply strict confidentiality....

Customer Service Representative-10:00 AM - 6:30 PM

  • Providence, RI (23 miles from Milford, MA)
  • 21 hours ago
  • Providence, RI (23 miles from Milford, MA)
  • 21 hours ago

Customer Service Representative** **Shift: 10:00 AM - 6:30 PM** ( Training hours are 9am-5:30pm EST for the first 4 weeks....

Customer Service Representative

  • Chepachet, RI (19 miles from Milford, MA)
  • 21 hours ago
  • Chepachet, RI (19 miles from Milford, MA)
  • 21 hours ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative I in Waltham, MA

  • Waltham, MA (21 miles from Milford, MA)
  • 1 day ago
  • Waltham, MA (21 miles from Milford, MA)
  • 1 day ago

About the Role: Ready to be the friendly voice that helps customers every day as a Customer Service Representative I?...

Customer service representatives, technicians, managers, and many more positions are available across the country....

Retail Customer Service Associate Full Time

  • Hudson, MA (16 miles from Milford, MA)
  • 1 day ago
  • Hudson, MA (16 miles from Milford, MA)
  • 1 day ago

service to members....

Customer Service Associate - Temporary

  • Milford, MA
  • 1 day ago
  • Milford, MA
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Norwood, MA (16 miles from Milford, MA)
  • 1 day ago
  • Norwood, MA (16 miles from Milford, MA)
  • 1 day ago

We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....

Healthcare Customer Service Representative

  • Stoughton, MA (21 miles from Milford, MA)
  • 1 day ago
  • Stoughton, MA (21 miles from Milford, MA)
  • 1 day ago

This role focuses on outbound calls and requires strong communication and customer service skills....

Demographic Data for Milford, MA

Moving to Milford, MA? Find some basic demographic data about Milford, MA below.


Local
National
30,479
929
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
....................

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Milford, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Milford, MA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Milford, MA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »