Customer Service Jobs in Milford, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Associate Customer Service Representative
- Marlborough, MA (13 miles from Milford, MA)
- 9 hours ago
- Marlborough, MA (13 miles from Milford, MA)
- 9 hours ago
Apply to be an Associate Customer Service Representative today! 9888222...
- Framingham, MA (12 miles from Milford, MA)
- 10 hours ago
- Framingham, MA (12 miles from Milford, MA)
- 10 hours ago
As the name suggests, your main priority is to provide great customer service....
Healthcare Customer Service Representative
- Stoughton, MA (21 miles from Milford, MA)
- 16 hours ago
- Stoughton, MA (21 miles from Milford, MA)
- 16 hours ago
This role focuses on **outbound calls** and requires strong communication and customer service skills....
[Apply Now] Customer Service Representative
- Smithfield, RI (17 miles from Milford, MA)
- 18 hours ago
- Smithfield, RI (17 miles from Milford, MA)
- 18 hours ago
Starting Salary: $21.50 / hour Start Date: Whenthere's a question about your finances, you want answers andsupport fast. Our customers rely on ourContact Center Specialiststohelp them understand,...
Customer Service Representative Second Shift
- Greenville, RI (18 miles from Milford, MA)
- 18 hours ago
- Greenville, RI (18 miles from Milford, MA)
- 18 hours ago
Starting Salary: $21.50/hour Start Date: When there's a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them...
Customer Service Representative
- North Providence, RI (21 miles from Milford, MA)
- 18 hours ago
- North Providence, RI (21 miles from Milford, MA)
- 18 hours ago
Starting Salary: $21.50/hour Start Date: When there's a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them...
Customer Service Representative-Alarm Dispatch
- Cumberland, RI (14 miles from Milford, MA)
- 21 hours ago
- Cumberland, RI (14 miles from Milford, MA)
- 21 hours ago
Experience providing customer service, preferably over the telephone, with proven ability to be sensitive to each request and apply strict confidentiality....
Customer Service Representative-10:00 AM - 6:30 PM
- Providence, RI (23 miles from Milford, MA)
- 21 hours ago
- Providence, RI (23 miles from Milford, MA)
- 21 hours ago
Customer Service Representative** **Shift: 10:00 AM - 6:30 PM** ( Training hours are 9am-5:30pm EST for the first 4 weeks....
Customer Service Representative
- Chepachet, RI (19 miles from Milford, MA)
- 21 hours ago
- Chepachet, RI (19 miles from Milford, MA)
- 21 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative I in Waltham, MA
- Waltham, MA (21 miles from Milford, MA)
- 1 day ago
- Waltham, MA (21 miles from Milford, MA)
- 1 day ago
About the Role: Ready to be the friendly voice that helps customers every day as a Customer Service Representative I?...
Customer Service & Retail Front Desk Associate - Store#385 - 108 East Main Street
- Milford, MA
- 1 day ago
- Milford, MA
- 1 day ago
Customer service representatives, technicians, managers, and many more positions are available across the country....
Retail Customer Service Associate Full Time
- Hudson, MA (16 miles from Milford, MA)
- 1 day ago
- Hudson, MA (16 miles from Milford, MA)
- 1 day ago
service to members....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Norwood, MA (16 miles from Milford, MA)
- 1 day ago
- Norwood, MA (16 miles from Milford, MA)
- 1 day ago
We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....
Healthcare Customer Service Representative
- Stoughton, MA (21 miles from Milford, MA)
- 1 day ago
- Stoughton, MA (21 miles from Milford, MA)
- 1 day ago
This role focuses on outbound calls and requires strong communication and customer service skills....
Demographic Data for Milford, MA
Moving to Milford, MA? Find some basic demographic data about Milford, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Milford, MA
Highest Education Level
Customer Services in Milford, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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